Reviews (842)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.

July 24, 2023

Good customer service. Smart team. We are building an art marketplace and software team really helpful.

Artchi
United Kingdom
About 1 year using the app
July 26, 2021

I'm using this app to build a marketplace. There are a lot of functionalities that I found much more flexible than other platforms, especially when you add plugins. The interface isn't the most beautiful/user friendly, so there's a lot of details you need to check and test to make sure it works well. What I must say though, is the support team is really great and has gone above and beyond to make things work for us - e.g. editing the coding in the themes to make it compatible with the backend, how to ensure the Webkul backend is connected to domains and is viewed as a secure site.

Sourcery
United Kingdom
About 1 year using the app
August 19, 2021

Customer Service has been excellent, the team has advised me a lot and has been very helpful.
Jose Diaz

Zuabry Marketplace
United States
About 1 year using the app
October 29, 2020

I have been using this app for the past 3 months or so. I have nothing but respect from these guys. Whenever I have an issue with the platforms I used, they are always to fix any technical issue I may have and though the time difference is always an issue (13hrs difference) it is certainly not their fault. So I am giving them 5 Stars because my experienced has been nothing but great. I really appreciate their skill and effort because that helps me to do what I do best while they do what they do best. Thank you to all the team they all deserve a sincere thanks. Colibri

Colibri
United States
About 1 year using the app
December 14, 2020

Service and price are both great. The support team are very helpful and quick to reply even on weekends. This add on has been really instrumental for my start up, thanks guys!

My Art Hub
Ireland
About 1 year using the app
June 24, 2022

I've been using this app to help me develop a local marketplace. The team are so efficient in getting back to me on any queries. Genuinely very impressed!

Curbb Project
United Kingdom
About 1 year using the app
Webkul Software Pvt Ltd replied June 29, 2022

Thank you for taking out time to leave us this amazing feedback. Much appreciated. Happy selling :) - Team Webkul

March 17, 2023

Really helpful support, reply to my questions within 24hours.
The marketplace app does what we need and provides quite a few customisations.

The Card Deposit
United Kingdom
About 1 year using the app
August 9, 2023

It's really amazing, as developer creating stores for lots of brands, I can say this is the best services I had ever and I use to use the Webkul apps and everyday they approve that they are the right choice

Medexsepeti.tr
Türkiye
About 1 year using the app
May 17, 2023

We have been using the Multi-Vendor Marketplace app on Shopify for nearly 2 years now and have to say that the support they offer is fantastic - quick responses to questions asked and more recently assisting in the addition of an API app to allow our Vendors to upload their stock and pricing via an API - a requirement when Vendors are selling across multiple marketplaces.
We are continuing to develop sites with the Webkul Multi-Vendor app and are pleased to recommend them - we'd be more than happy to speak with any Shopify users looking to use this application to share our experiences.

WHAT GADGET STORE
United Kingdom
About 1 year using the app
Edited August 10, 2021

Pooja is the best person to work with, and has made my experience working with Webkul wonderful! She deserves a promotion in my opinion. I had many hick-ups in the beginning with Webkul, until Pooja jumped in to help assist on the issues we were having. She has been a great support team!

The Blueberry Cart
United States
About 1 year using the app