Reviews (842)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.

July 16, 2022

The MVM app proved to be a powerful tool for creating our marketplace. It is something of a complex beast which requires some time and effort to understand and customise, but with excellent support, and some patience to translate some confusing use of English, it will reward that time and effort. Cost effective, speedy and well supported. 5*

Allster
United Kingdom
4 months using the app
Webkul Software Pvt Ltd replied July 21, 2022

Thank You so much for the most amazing feedback. Hoping to continue serving you the same in future :) - Team Webkul

July 20, 2023

So far this has been perfect. It's relatively cheap, and has most of the features I am looking for. The communication and support is great as well.

The Pocket Swap
United States
3 months using the app
September 8, 2022

The multi-vendor marketplace app is such a good app that gives all marketplace owners they need to run a successful marketplace. The customer service is highly responsive, and the development team was quick to respond to my needs. I highly recommend this app for anyone looking to build a marketplace.

Fittere
Australia
3 months using the app
Webkul Software Pvt Ltd replied September 21, 2022

Thank You so much for the most amazing feedback. Hoping to continue serving you the same in future :) - Team Webkul

September 28, 2023

Excellent app! Every time I needed they responded promptly. I highly recommend it.

Ofertas Maringá
Brazil
3 months using the app
December 21, 2022

Great App that needs a while to get to gips with but I received excellent support from the Webkul Team.

Equi Bucks
United Kingdom
3 months using the app
Webkul Software Pvt Ltd replied December 21, 2022

Seeing that you're having a great experience using the app is the best thing we could ask for! Thanks for trusting and choosing Webkul. - Team Webkul

August 5, 2023

Asim, is a wonderful person and he helps you out instantly when it comes to any glitches you might face in running multivendor on your store.
I started working with this solution a month ago and he walked us through seamlessly on each bit that we were facing difficulty.

Thank you Asim for your help and understanding.Kuddos to you !!!!
Harleen

Furrybudy
India
3 months using the app
Edited December 20, 2023

We've been using the multi-vendor marketplace application, and I must say, it's a valuable tool with a well-thought-out design. The customer support team has also been very supportive, which is much appreciated.

While the application is excellent overall, there are a few areas where some refinements could make it even better. Firstly, there's room for improvement in the grammar and spelling checks for the mailings. It would enhance the professional image of the platform.

Additionally, I believe there could be more flexibility in designing, editing, and modifying the templates. This would allow users like me to have greater customization options.

One feature that could be more user-friendly is related to the 'allow the seller to accept the order setting. It would be helpful if, when a seller clicks 'collect' on a product, the system automatically accepts the order if this setting is turned on. Moreover, it's important to clarify that this setting doesn't work when 'allow seller to fulfill orders' is turned off. It took me some time to figure this out, and clear guidance on this aspect would be beneficial.

The product table's columns for the seller's "order has been placed" are also very tight and auto-fit needs to be activated as it doesn't show up properly on the phone's email.

In summary, the multi-vendor marketplace application is undeniably useful and important. However, paying attention to the finer details and implementing these suggestions and much more... could further enhance the user experience and overall satisfaction with the platform.

RBN Business
Iraq
3 months using the app
April 13, 2023

The support system is well organized and easy to use for beginners.
I can recommend this application.

RecoMentor-Inc
Japan
3 months using the app
August 23, 2023

I am extremely pleased with the exceptional service provided by the Wekbul team through their chat assistance. Their responsiveness and willingness to help were truly impressive. Every interaction with them was met with quick and accurate solutions, making my experience efficient and hassle-free. Their dedication to providing top-notch support is evident, and I am grateful for the level of assistance they offered. Wekbul's chat support team is a true asset to their service, and I highly recommend them to anyone in need of reliable and proactive assistance.

Ixewo
France
3 months using the app
June 29, 2023

We are working with this app and so far we can say that is very well structured. In addition, their support team is super helpful.

Zekiro
Italy
3 months using the app