Reviews (842)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.

January 27, 2016

We have been very pleased to use this solution for our service. Our vendors are from multiple regions across the world and are happy to start their connection with us through this solution. Plus, our service manager was very quick and responsive. This is absolutely a necessity for any stores wanting to work with a variety of vendors.

Pret A Mode
United Kingdom
About 1 year using the app
March 17, 2023

Really helpful support, reply to my questions within 24hours.
The marketplace app does what we need and provides quite a few customisations.

The Card Deposit
United Kingdom
About 1 year using the app
August 16, 2017

I enjoy using this app but the best thing hands down for me is the customer support that comes with it. Any time I need help with my store I feel confident that Webkul will be able to assist me and they have always been able to sort any issue.

Recently I was trying to figure out my returns process on my site and Nitika at Webkul gave me very clear instructive help to do so.

Couldn't recommend enough!

Tesa Tesa
United Kingdom
About 1 year using the app
August 9, 2023

It's really amazing, as developer creating stores for lots of brands, I can say this is the best services I had ever and I use to use the Webkul apps and everyday they approve that they are the right choice

Medexsepeti.tr
Türkiye
About 1 year using the app
April 26, 2016

Nitika has been my support person at Webkul and she has been so helpful. All this is quite new to me but she has helped me through the different stages step by step. The amazing programming team are continuously developing and improving the app and have even listened and responded to the feedback I have given them by improving the functionality of the notifications to sellers. Now that is amazing customer support. Thank you Nitika. I am looking forward to working with you in the future.

Seagarden
Ireland
About 1 year using the app
May 17, 2023

We have been using the Multi-Vendor Marketplace app on Shopify for nearly 2 years now and have to say that the support they offer is fantastic - quick responses to questions asked and more recently assisting in the addition of an API app to allow our Vendors to upload their stock and pricing via an API - a requirement when Vendors are selling across multiple marketplaces.
We are continuing to develop sites with the Webkul Multi-Vendor app and are pleased to recommend them - we'd be more than happy to speak with any Shopify users looking to use this application to share our experiences.

WHAT GADGET STORE
United Kingdom
About 1 year using the app
Edited December 8, 2016

This App does exactly what I need, and I've found the support from Nitika excellent. Very impressed so far! The team at Webkul also seem very willing to listen to my needs and carry out additional development work when I need it, which is awesome.

Ten Dollar Transformations
Australia
About 1 year using the app
Edited August 10, 2021

Pooja is the best person to work with, and has made my experience working with Webkul wonderful! She deserves a promotion in my opinion. I had many hick-ups in the beginning with Webkul, until Pooja jumped in to help assist on the issues we were having. She has been a great support team!

The Blueberry Cart
United States
About 1 year using the app
March 28, 2023

Great Customer Support, really friendly, fast and professional. The App has a lot of helpful feautures and functionlities which is unique and cool. Until now everything is perfect. You can also find a lot of explanation online which is really helpful.

Bumlin - Mariahilferstraße
Austria
About 1 year using the app
August 19, 2020

Very powerful app and great support. The only downside so far is the lack of languages because if your sellers aren´t English speakers.... you have to spend hours translating stuff.

Appart from that, I´m really happy with them =)

Tufrutofresco
Spain
About 1 year using the app