Reviews (842)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.

January 12, 2024

Highly recommended, great service

Pakzon
United Arab Emirates
11 months using the app
November 1, 2021

I used this app to create a marketplace for my business and I love it. It's easy to customize. For the parts that I don't have access to customize with css, customer service is quick to help. Nice app.

CurleeMe Marketplace
United States
About 1 year using the app
March 14, 2023

We love using this app/product. It really helps us manage multiple suppliers. This is not a weak product. There are many options for this. So it is important to take your time to explore all the robust feature sets. Still, the support staff is very helpful, informative, and most of all patient in their explanations to help us swiftly.

Quantus Life LLC
United States
About 1 year using the app
April 12, 2022

I used this application to create a complex store for a client and this app has made my life so much easier. I have had multiple issues building the store, but the support team has always solved the issues. They have been amazing. Thank you

Lähiruokakauppa
Finland
About 1 year using the app
Webkul Software Pvt Ltd replied April 13, 2022

Thank You for the amazing feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

Edited June 13, 2024

The customer support is very efficient and nice. They solved all my inquiries.

AeroMall - Centro comercial virtual
El Salvador
5 months using the app
October 6, 2023

APP has more functions and perks than any other found in the Appstore.
When service is required, they make the analysis and iterate as long as needed to keep the customer happy and understand why thing happened (even when is a customer mistake)!
My congratulations on the functionality, the service and the always-available support!!! TOTALLY RECOMMENDED!

Multivendor-Dimerc
Chile
About 1 year using the app
January 17, 2024

I would start by saying that this app has its downsides, like small, detail issues.
But other than that, the customer and technical support stands out!
We are waiting for a new update, hopefully, soon!
Good job!

beudis.ro
Romania
11 months using the app
February 12, 2024

I recently used the Multivendor Marketplace Shopify app and I must say I was thoroughly impressed with the experience. The support I received from the team was fast, and their customer service representatives were extremely friendly and helpful. I would highly recommend this app to anyone looking for a reliable and efficient solution for their marketplace needs. Keep up the great work!

Feature request:

1. Adding the Payoneer Payout feature to the Multivendor Marketplace Shopify app would be a valuable addition for many users.

Suggestions:

2. If possible, update your Dashboard to be more simplify and user-friendly.

Silhouettefile
United Kingdom
9 months using the app
February 11, 2019

We finally settled on the option with Webkul after a few months of exploring alternative platforms to Shopify for our multivendor football marketplace. They have been extremely helpful in getting us setup, fixing bugs and answering all of our queries as promptly as possible.

The customer service has been excellent so far and we look forward to working with them in the long-term!

FutbolMarkt.com
Canada
12 months using the app
Edited February 17, 2017

Nítika has helped a lot since our last review. Information must be really detailed for customizations to be done as expected because if things are not written on email they don´t come back to you for more explanations. Avoid confusions and be extra detailed on what you need to be done. Time difference is also a headache but Nitika works her self to give a good service!

Disenoamano
Colombia
12 months using the app