Reviews (867)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for transforming a single vendor store into a multi-vendor platform, enhancing business operations and vendor management. It offers customizable features like advanced inventory management and integrates seamlessly with tools like Stripe. The interface is user-friendly, and the support team is noted for their responsive and effective global assistance. Continuous updates and reliable performance make it a cost-effective solution for marketplace needs.

Edited October 5, 2017

This app works *most* of the time in the most frustrating ways possible. It has created more headaches for my store than it has solved, and I finally felt compelled to write a review after the most recent one sent me over the edge and made me look stupid with both my customer and my sellers.

I recently found that the app does not collect about 2% of my order data, which results in the seller not ...

Local Joe
United States
Almost 2 years using the app
July 14, 2023

Do not subscribe for this app if you can find other multi-vendor options!!! There are a lot shortcomings with this app. I am stuck with them as I have set up after so much trouble. It's not worth the trouble. In addition the customer service makes it miserable! They don't get on call. They have only chat option and that too they work on limited times (Indian Standard Time). I am based in the USA ...

Ethereal Outfitters
United States
Over 1 year using the app
Webkul Software Pvt Ltd replied July 17, 2023

Hi! Thank you for the review. Please excuse us for the less satisfied response, As you know the app is loaded with tons & tons of features. Due to the lots of features of the ...

September 3, 2020

I have the most expensive subscription that includes 24/7 support. Unfortunately, for inexplicable reasons, certain functions do not work, so I tried to contact support SEVERAL times and still haven't received a single answer.

shöpy.at
Austria
Over 1 year using the app
Webkul Software Pvt Ltd replied September 3, 2020

Hi, Apologies for the dissatisfied experience with the App. But this is not the kind of support that we promise to provide and I would like to dig deep into this, as this is ...

Edited December 6, 2018

They have this 2 girls name Pooja and Neha in-charge and they are petty and rude. I installed this app and paid for three months and there is no phone number to contact support. They only email and nothing is clear about setup and follow up. Their communication is horrible and I wasted my time and money for three months. CAUTION!

KidBaba
United States
Over 1 year using the app
Edited June 1, 2018

Revisit on 6/1
Seller profile page is significantly slow. it is more than a minuite. It's US Friday, they don't fix this issue until next business day. sucks.
I also use their Shopify sync app. I am charged monthly. The app has a lot of problems. The seller can never successfully sync at one time. I had to follow up many times. The order was not created in the seller's shop and I had to apologize ...

Beni2
United States
Over 1 year using the app
January 18, 2018

I've used this app for a year now and from day 1 it's been just a pain.

From charging me in the middle of trial, to constant and repeated bugs and issues from shipping not getting collected for sellers, to performance issues and massive slowdown, I highly do not recommend this application it's more work than it's honestly worth.

And instead of improving the system and fixing their issues they ...

Card A Ma Jigs
Canada
Over 1 year using the app
Edited May 24, 2022

We've tried out this app and soon found it can't satisfy our requirements.
So we quit the usage, this was last year (2021). We found invoices for April and May in 2022 simply out of blue. Or course, annoying and frustrating experinecs. Hope they will settle down this quickly.

모이아띠
South Korea
Over 1 year using the app
Webkul Software Pvt Ltd replied June 3, 2022

Hey, Please excuse us for the less satisfied experience regarding billing of the app. However, We would like to inform you that, We don't manage the billing of the app on our ...

Edited December 10, 2020

Decided to change my review from 5 to 2 stars. The app is not stable anymore as it used to be, every upgrade they do breaks existing functionality and the support is very slow. They are also not communicating any upgrades properly, so you cannot prepare for the changes. Updated my rating to 1 star, as we had another maintenance that just broke the entire site for a long time, again no real ...

SAPIA
United Kingdom
About 1 year using the app
Edited May 22, 2020

Update!! do not use if you want a professional working application! **** It’s dropped a star, now it’s garbage when you pay $45 a month!- why? Emails with an underScore “ _ “ not recognised when verifying which means two lost clients. updated with an “update” after the issue was reported but this is basic! Variants on products deleted/removed on any update = sellers have to re enter. I’ll up date ...

Hand Made in WA
Australia
About 1 year using the app
Edited October 30, 2017

se o app funcionace com rapides seria o melhor dos 3 disponiveis no shopify , minha notra baixa se deve a lentidão do sistema, se o app funcionace com rapides ao cadastrar e editar produtos seria realmente a melhor app de ecomerce, tenho perdido alguns vendedores que desistem de cadasytrar tamanha é a lentidão para cadastrar e editar produtos, ja pedi suporte algumas x para melhorar a velocidade ...

Lingerie Ponto Com
Brazil
12 months using the app