Multi Vendor Marketplace , 762 reviews

Quite a complex app with lots of options. So be prepared to spend some time getting your marketplace up and running. Thankfully customer support is very responsive and they also offer customisation services at very fair prices.

We've used this app with a limited number of vendors so far in order to simplify fulfillment from sellers outside of our organization. There are some elements that are intuitive, and others that are confusing, but we've been very pleased with how many contingencies Multi Vendor Marketplace takes into account.

I tried a few marketplace solutions before settling on Webkul, and am really happy with my choice. It can be a bit fiddly, but with any 'out of the box' solutions and with so many customizable options it has to be expected. The customer support team is incredibly helpful and responds within 24 hours. And they have made a few additional tweaks for me, no worries. There are a add ons, but I appreciate this as it means I am not paying for something I dont need. Which means it is a lot more affordable than a lot of the other options available. I also like that it's operated from it's own dashboard. Everything is very easy to see and navigate. If you're just getting started with marketplaces, I think it is a great solution. Once your site takes off, it's likely you will need a developer to make additional tweaks - but this should be expected anyway if you want a more specialised site. For instance, the Theme I am using has an advanced sidebar menu - which doesnt correlate when viewing the vendors product from the 'seller page'. The look and UX is different. For now, I have just removed products from my Seller Page and am solely using that for their details, feedback and profile etc. Hope that helps! and good luck!

I've been using this app for a few months now and it works great. Whenever I'm dealing with a problem the customer support helps me through it

This app can do a lot and is superflexible if you can figure out how to configure it. It takes time and patience. I had concerns with support in the past, but they have really upped their game in the last couple of weeks and have been super helpful. Much much better. Thank you.

Really like the app, but the seller-buyer chat feature isn't launched yet despite it being advertised as a feature and it was one of the main features we purchased the app.

At first I gave company a 1 star because it taken the support team two days to reach out to me. The team final got back in touch with me and help me with a couple of things. The only reason I am not giving this company a 5 star today is because I don’t like the fact that they only communicate through email. I be wanting someone to show me step by step over the phone not through a email that take one 45mins-hour to reply.

The app is dealing with all the subjects concerning a marketplace and it seems easy to use it for seller (for example adding product with a CSV file). Also, the Webkul team adds often new options and possibilities on the app. There are a lot of configuration options which give us a lot of freedom but also make the setting of the app a little long.
To organise some categories as the shipping method you must have a Shopify Plus Plan, or pay extra $ to Shopify every month. I think the explanations in the helping documentation could be more precise, more detailed, often I read it and can't find the answer I'm looking for. But if you have any problem understanding something the Webkul team answers you very fast and precisely. Thank you to them!

After some initial hurdles in setting up the app, support (Priyanka) has helped me navigate and correct most of my issues related to the app and now I have only some programming issues to be fixed on the theme/ Shopify end. I do with the “make an offer” app would be more useful and able to be offer made, offer accepted, rejected or offer countered to make a true offer and acceptance solution but will just allow seller/ buyer to email until/ if programmed in such a manner.

I've been using this multi-vendor marketplace app by Webkul for a couple months now, ahead of my store launch in a few weeks. Everything the Shopify API permits, this app will do it. And every question I ask has an answer - and the team at Webkul is incredibly responsive and helpful. The only downside in my opinion is a UX that could be simplified and is a little overwhelming. But I trust the team at Webkul for their hard work to drop continuous upgrades, and I don't regret trusting them with such an important decision for my business, as this App will be powering all transactions and much more! to be continued!