Reviews (842)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.

January 20, 2020

While my site is not live as yet, I have been working at the back end to set it up with help from the app developer team. The team, especially Pooja, has been very responsive and detailed in her answers. She also modified the theme code to help add some app functions. I will update my review once I test other parts and after the site goes live but so far, I am happy with the app and service

Greenverd
United States
12 months using the app
January 16, 2019

The most customizable App in the Shopify App store to create a Marketplace. In does require so time investment in order to customize it to your precise needs. However, for us it has been worth it. Also - their customer support is super responsive and quick to resolve issues.

Barulu.com
Costa Rica
12 months using the app
April 6, 2022

The app is very powerful and the Webkul support team is absolutely first class. They helped me tailor it for our needs in many occasions.

The Upcycling Market
United Kingdom
12 months using the app
Webkul Software Pvt Ltd replied April 7, 2022

We are glad to hear that you're having an amazing experience using the app and Thank you so much for appreciating the team's efforts too. Much appreciated :) - Team Webkul

June 15, 2023

Really happy with this app. The customer support is amazing. I used the live chat and they helped with every question I had.

My Store
Netherlands
11 months using the app
January 24, 2020

Great features, qualified and fast support from the help desk. It's definitively worth it (at least trying).

CompraBilder
Colombia
11 months using the app
March 8, 2021

Really intuitive app once you go for the Pro plan ran alongside the advanced shopify. If you have both of these you can create a great platform. Customer support from Ayush Kansal was superb - even got back and helped during the weekend

Airofin
United Kingdom
11 months using the app
August 6, 2021

Really easy to use and the chat support has helped a lot and provided meaningful support with patience

Local Bazaar
Pakistan
11 months using the app
Edited May 17, 2019

This company truly has the best service and software engineers and developers there are and they are there to help you. I had a complicated issue with my site and the integration with Webkul app and Neha at Webkul resolved the issue with my site. I am very tech savvy and know some code myself and am usually able to figure it out but I couldn't. They resolved the issue on the back end which would have normally cost be lots of money if I were to outsource it on Fivver. I am more than happy with the application they have built in addition to that I can honestly say its the best customer service I have ever received as Neha resolved a very complicated issue. Thank you Neha! Great service!

Git New
United States
11 months using the app
Webkul Software Pvt Ltd replied May 22, 2019

Hi, Thank you for the review. We are glad that we were able to help you with the Checkout issue. Looking forward to work with you :)

May 11, 2023

Really great support team, who help navigate the integration really easy. Given shopifys rigidness, this was much appreciated.

GRATE
Australia
11 months using the app
October 26, 2021

Very, very good customer service. Replies are fast and my issue was solved. Thank you very much for your support!

Vesalios
United Arab Emirates
11 months using the app