Reviews (842)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.

January 15, 2020

A perfect app that helps us to handle more than 60 vendors from 20 countries, to set shipping rates, manage variable commissions, send manual and automated payouts and many more.

Special thanks to the support team for their immediate responses.

The Phooks
Cyprus
11 months using the app
October 12, 2023

Outstanding customer support—nearly immediate responses and accurate solutions.

Thermie Grocer
Malaysia
11 months using the app
July 23, 2021

After a thorough research, I chose Webkul's Multivendor marketplace to be the backbone of my marketplace. I was planning to evaluate the app and the vendor of a couple of points.. 1. Usability: Marketplaces are easier said than done; but this app is a great start, nearly an end to end solution. The team's openness and acceptance of ideas to continuously develop the software makes it even easy to scale.
2. Integrations: Any marketplace system is nothing much on its own, but Webkul's full suite of add-ons and feature apps are a treasure
3. Ease of use: At the first glance you get overwhelmed like seeing any new software, after spending some time to learn it becomes logical and easy to use.
4. Customization: These guys did a great job on this front, and almost all variables are customizable.
5. Support: That's the biggest reason I gave them 5 stars ratings! Webkul's support team is topnotch, speedy, and capable! They even help you with coding if needed. I was lucky enough to be dealing with Ayush, Kriti, Jyoti, and many other great supporters. They deal with you as a team, not a vendor! In the end, I trust that team with my business now and when I scale up; they listen and act fast and professionally; and they know the job.
Highly recommending that solution, Webkul is a trusted partner.

OB - Online & Beyond
Croatia
11 months using the app
February 17, 2016

This is by far the best multi vendor app in shopify , it has every thing you will need to maintain a great connection with your vendors ,very quick and responsive, and is multi langauge too, excellent customer service , any doubt or problem you have, they help you out almost immediately 24/7, very happy with my purshace :)

Lincio
Dominican Republic
11 months using the app
January 10, 2017

The best marketplace app for shopify. Excellent customer service and fully customizable.

Wedealia
Spain
11 months using the app
October 13, 2022

If you're looking for a tool to manage multiple third party sellers - look no further. This app is budget friendly and highly capable. I have integrated into my seller's Shopifys and am loving this app. Highly recommend!

shopthemuse
United States
11 months using the app
August 2, 2022

Asim Hashmi and the team at Webkul have been extremely helpful and supportive with my MVM setup. I can't say enough good things about my experience. I would highly recommend the app if you are building a Marketplace. It has a ton of features and makes scaling simple. And the customer support from Asim has been top notch!

hipstabee
United States
11 months using the app
Webkul Software Pvt Ltd replied August 9, 2022

Thank You for this great feedback. Providing a great customer experience is very important to us & feedback like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

October 13, 2023

Really good for c2c models and great customer service

SOTA
United Kingdom
10 months using the app
December 24, 2020

I really appreciate the Effort put by this App. Really helpful in sorting out Multi Vendor Marketplace challanges and converting Shopify a more powerful platform. Also happy with Customer Support prompt response.

Locta Shopping
United Arab Emirates
10 months using the app
Edited May 26, 2021

Outstanding APP, and out standing tech support service who were extremely fast in helping out with integration. And no matter how many times I keep bothering them, they are always willing to help.

We Fave You
Ireland
10 months using the app