Reviews (836)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces with features like automated payouts and efficient order management. They appreciate the user-friendly interface that simplifies product management and vendor interaction, with tools such as customizable dashboards, bulk product edits, and real-time chat. The app also offers flexible commission settings, dual sync, API support, and integration with tools like ChatGPT for enhancing product descriptions. Additionally, its seamless integration with payment platforms like Stripe simplifies transactions, and the responsive customer service team is noted for improving efficiency, vendor satisfaction, and customer engagement.

January 26, 2021

Very useful, and best suppoırt. I absolutely recommend it. And if you wanna turn your store to a marketplace it is the best option for Shopify.

İyi Uyku
Türkiye
12 months using the app
June 20, 2023

This is an amazing app with tons of features that work great with Shopify. I'm selling products but this app can be used with many different kinds of sites and is very adjustable. The customer service however is what really made me want to write a review. They are incredibly responsive and helpful. There is so much to unpack in the app and I am not tech savvy but they have helped me all along the way. Can't recommend enough!

Blue Greenie
United States
12 months using the app
Edited March 30, 2020

I really reccomend this app. It have a lot of features and is pretty customizable. It have some speed bug in loading the seller page but is normal because of the backend...we can't ask more.
The customer service is amazing and always replies and solve your problems! (expecially Ayush...he's the man! :) ).

RevArt
Belgium
12 months using the app
November 7, 2022

Great application. Thanks for the support team, you are very friendly. I guess on the best app in Shopify and very easy to work with the vendors. Very recommend!

Bonotee
United Arab Emirates
12 months using the app
October 31, 2022

Probably the best Shopify marketplace app at the moment. Great Customer Support team: this stands out to me and its awesome. More can be done to make it more user-friendly (like better UI) but the customer support tries to make up for all those for now.

Souqkhalifa.com
Nigeria
12 months using the app
June 26, 2019

Their customer service is awesome! They fix your issue ASAP without you have to wait for long. Thanks Pooja!

60SEC.CC
Malaysia
12 months using the app
Webkul Software Pvt Ltd replied July 15, 2019

Hi, Thank you for the review.
We are glad that we are able to help you in a timely manner.
Please feel free to connect, in case of any queries.

January 20, 2020

While my site is not live as yet, I have been working at the back end to set it up with help from the app developer team. The team, especially Pooja, has been very responsive and detailed in her answers. She also modified the theme code to help add some app functions. I will update my review once I test other parts and after the site goes live but so far, I am happy with the app and service

Greenverd
United States
12 months using the app
January 16, 2019

The most customizable App in the Shopify App store to create a Marketplace. In does require so time investment in order to customize it to your precise needs. However, for us it has been worth it. Also - their customer support is super responsive and quick to resolve issues.

Barulu.com
Costa Rica
12 months using the app
April 6, 2022

The app is very powerful and the Webkul support team is absolutely first class. They helped me tailor it for our needs in many occasions.

The Upcycling Market
United Kingdom
12 months using the app
Webkul Software Pvt Ltd replied April 7, 2022

We are glad to hear that you're having an amazing experience using the app and Thank you so much for appreciating the team's efforts too. Much appreciated :) - Team Webkul

June 15, 2023

Really happy with this app. The customer support is amazing. I used the live chat and they helped with every question I had.

My Store
Netherlands
11 months using the app