Reviews (836)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces with features like automated payouts and efficient order management. They appreciate the user-friendly interface that simplifies product management and vendor interaction, with tools such as customizable dashboards, bulk product edits, and real-time chat. The app also offers flexible commission settings, dual sync, API support, and integration with tools like ChatGPT for enhancing product descriptions. Additionally, its seamless integration with payment platforms like Stripe simplifies transactions, and the responsive customer service team is noted for improving efficiency, vendor satisfaction, and customer engagement.

January 24, 2020

Great features, qualified and fast support from the help desk. It's definitively worth it (at least trying).

CompraBilder
Colombia
11 months using the app
March 8, 2021

Really intuitive app once you go for the Pro plan ran alongside the advanced shopify. If you have both of these you can create a great platform. Customer support from Ayush Kansal was superb - even got back and helped during the weekend

Airofin
United Kingdom
11 months using the app
August 6, 2021

Really easy to use and the chat support has helped a lot and provided meaningful support with patience

Local Bazaar
Pakistan
11 months using the app
Edited May 17, 2019

This company truly has the best service and software engineers and developers there are and they are there to help you. I had a complicated issue with my site and the integration with Webkul app and Neha at Webkul resolved the issue with my site. I am very tech savvy and know some code myself and am usually able to figure it out but I couldn't. They resolved the issue on the back end which would have normally cost be lots of money if I were to outsource it on Fivver. I am more than happy with the application they have built in addition to that I can honestly say its the best customer service I have ever received as Neha resolved a very complicated issue. Thank you Neha! Great service!

Git New
United States
11 months using the app
Webkul Software Pvt Ltd replied May 22, 2019

Hi, Thank you for the review. We are glad that we were able to help you with the Checkout issue. Looking forward to work with you :)

May 11, 2023

Really great support team, who help navigate the integration really easy. Given shopifys rigidness, this was much appreciated.

GRATE
Australia
11 months using the app
October 26, 2021

Very, very good customer service. Replies are fast and my issue was solved. Thank you very much for your support!

Vesalios
United Arab Emirates
11 months using the app
October 12, 2023

Outstanding customer support—nearly immediate responses and accurate solutions.

Thermie Grocer
Malaysia
11 months using the app
January 15, 2020

A perfect app that helps us to handle more than 60 vendors from 20 countries, to set shipping rates, manage variable commissions, send manual and automated payouts and many more.

Special thanks to the support team for their immediate responses.

The Phooks
Cyprus
11 months using the app
July 23, 2021

After a thorough research, I chose Webkul's Multivendor marketplace to be the backbone of my marketplace. I was planning to evaluate the app and the vendor of a couple of points.. 1. Usability: Marketplaces are easier said than done; but this app is a great start, nearly an end to end solution. The team's openness and acceptance of ideas to continuously develop the software makes it even easy to scale.
2. Integrations: Any marketplace system is nothing much on its own, but Webkul's full suite of add-ons and feature apps are a treasure
3. Ease of use: At the first glance you get overwhelmed like seeing any new software, after spending some time to learn it becomes logical and easy to use.
4. Customization: These guys did a great job on this front, and almost all variables are customizable.
5. Support: That's the biggest reason I gave them 5 stars ratings! Webkul's support team is topnotch, speedy, and capable! They even help you with coding if needed. I was lucky enough to be dealing with Ayush, Kriti, Jyoti, and many other great supporters. They deal with you as a team, not a vendor! In the end, I trust that team with my business now and when I scale up; they listen and act fast and professionally; and they know the job.
Highly recommending that solution, Webkul is a trusted partner.

OB - Online & Beyond
Croatia
11 months using the app
February 17, 2016

This is by far the best multi vendor app in shopify , it has every thing you will need to maintain a great connection with your vendors ,very quick and responsive, and is multi langauge too, excellent customer service , any doubt or problem you have, they help you out almost immediately 24/7, very happy with my purshace :)

Lincio
Dominican Republic
11 months using the app