Reviews (842)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.

November 5, 2018

I would like to say thanks to Pooja for his help and all his quick response in any questions that I have asked!
Maria

dentistEshop - Dental Products
Denmark
8 months using the app
December 20, 2018

I could not be happier with this app- which quite simply, works just as described- but more importantly, with Webkul itself. App Installation was simple and when I requested some custom coding to extend the app's capabilities Webkul quoted a reasonable price and then delivered a great bit of customization that is exactly what I needed. I'm surprised to see a recent review saying they weren't responsive as I have found them to be remarkably fast to respond- sometimes within hours but always by next day.

Fine Lines Egg
United States
7 months using the app
January 14, 2016

Have been trying different solutions and platforms to start a multi-vendor store. Shopify and the Multi-Vendor plugin from Webkul was a pleasant surprise. Not only does it look great and has the functionality I required, the support is also there to back it up. Definitely recommend it

Spendtopia
Australia
7 months using the app
December 14, 2023

I would certainly recommend Multivendor platform from webKul, they are genius. They have not only developed what I was looking for from very long time. But they also have their support system on regular basis for any kind of editing. I was struggling with my old multivendor web got it done by some unprofessionals in 2016, and since then I was struglling. However with the blessings of my almighty I found this through shopify, and straight away jumped on it. I specially would like to take name of very nice person Mr Kushagra, because on the first day of my late evening call to him on customer service line, he got me assured that I am with the right person and at the right place. He not only helped me guiding about the steps, he also suggested how to yield the overall efficiency of the application. Now whenever I need some help he is just one message away, he always ready to help and always welcoming. I very much satisfied with the services are provided by him.

Not to mention he always says that he is ready to help anytime best of his efficiency.

Thank you Kushagra & thank you webkul.

Bharat Memories
India
7 months using the app
October 5, 2023

Their support team is the best and their app has all the functionalities of building a successful marketplace on shopify

OKEA
Namibia
7 months using the app
April 8, 2016

I recently used the Multi vendor marketplace app and I found the support very good and they respond quickly in helping to resolve any queries or issues. Nitika was very prompt in responding to my business need.

Thedesicompany
United Kingdom
7 months using the app
June 17, 2020

Definitely the best Multi Vendor plugin available on Shopify. The best feature about Webkul is their customer service. They respond back to you within hours and always really helpful. They answer all questions and provide really good examples. Recommend 100%.

Disainer
Peru
7 months using the app
December 31, 2023

Webkul has helped as add in vendor support to our store, but not only that has been very helpful with support every step of the way. Any issue we have we know we can count on Webkul to help us.

I recommend this app to anyone.

MC-Shop
United States
7 months using the app
March 13, 2024

We were impressed by Webkul's team and their commitment to clear communication. After wasting money on clunky multi-vendor apps, Webkul's solution was a breath of fresh air. Not only was the user interface much easier to navigate, but it also scaled seamlessly to meet the growing needs of our partnerships. As with any new technology, setting up integrations require testing to ensure a smooth user experience. Webkul's team was exceptional throughout this process. They provided excellent support every step of the way, resolving any issues that arose promptly. We're incredibly grateful for their collaborative approach and responsiveness

Brewfits
United States
3 months using the app
May 28, 2019

I'm giving this app a 5-star rating because, in the end, its performance and the support are exceeding my expectations. That doesn't mean that the app or the support is perfect but things are working out much better than I expected. I had serious reservations about using this app and was quite concerned because of some negative reviews I had seen on another site but I couldn't find another alternative so I reluctantly decided to give it a try. We had a bit of a rocky start. The documentation could be a little more thorough. Neha has been very patient with me as I went through the learning curve and we have been learning how to work with each other. Bottom line is if you are considering this app I say go for it.

Shop Downtown Sidney
Canada
7 months using the app