Multi Vendor Marketplace

At first I gave company a 1 star because it taken the support team two days to reach out to me. The team final got back in touch with me and help me with a couple of things. The only reason I am not giving this company a 5 star today is because I don’t like the fact that they only communicate through email. I be wanting someone to show me step by step over the phone not through a email that take one 45mins-hour to reply.

The app is dealing with all the subjects concerning a marketplace and it seems easy to use it for seller (for example adding product with a CSV file). Also, the Webkul team adds often new options and possibilities on the app. There are a lot of configuration options which give us a lot of freedom but also make the setting of the app a little long.
To organise some categories as the shipping method you must have a Shopify Plus Plan, or pay extra $ to Shopify every month. I think the explanations in the helping documentation could be more precise, more detailed, often I read it and can't find the answer I'm looking for. But if you have any problem understanding something the Webkul team answers you very fast and precisely. Thank you to them!

After some initial hurdles in setting up the app, support (Priyanka) has helped me navigate and correct most of my issues related to the app and now I have only some programming issues to be fixed on the theme/ Shopify end. I do with the “make an offer” app would be more useful and able to be offer made, offer accepted, rejected or offer countered to make a true offer and acceptance solution but will just allow seller/ buyer to email until/ if programmed in such a manner.

I've been using this multi-vendor marketplace app by Webkul for a couple months now, ahead of my store launch in a few weeks. Everything the Shopify API permits, this app will do it. And every question I ask has an answer - and the team at Webkul is incredibly responsive and helpful. The only downside in my opinion is a UX that could be simplified and is a little overwhelming. But I trust the team at Webkul for their hard work to drop continuous upgrades, and I don't regret trusting them with such an important decision for my business, as this App will be powering all transactions and much more! to be continued!

the app is good , it has nice features and facilitate on us several work and our sellers now are happier .. customer support is fast and good ... we rated 4 starts and not 5 as we see that this app can have more options, and be more flexible on store owner to shape configurations as they want and not have to make paid change requests. Anyway, its a good start and we feel that the team is working hard to achieve better for us :)

A great tool to scale up & Good support team. Though the UI seems a bit clumsy utility wise it does the job.

We had a few issues setting up but support was responsive in terms of fixing any bugs. I recommend having a copy of your theme before making major changed with the app. Doing this helps support greatly in terms of pointing out where any issues arise. But the app is great, it really is sth my vendors have enjoyed using and I recommend it 100%

The support is really helpful in case you need them. The answer very quickly and they are supper happy to help you!

Up to mow I had no issue in regards people selling on my site.

Thanks to this app I can charge on how much the seller would need to pay in fees after an item sells. The only downside is the lack of things it needs

(1) is shipping where the seller can pick on how much to charge for shipping
(2) the cost of paying $45 PCM is very costly if you only got what maybe 3 sellers if that and they hardly sold anything hmm seems to cost a fair bit

regards to payment it works like a Normal site even then I would prefer Shopifly payments to pay you instead of paypal as with them they charge you too much in fees.

so for my total rating, it's 4 out of 5 until they can fix some things like the shipping thing for sellers but other than that it's a very handy app

p.s

now we can say goodbye to ebay and amazon and hello Multi Vendor Marketplace :D

you can find more what I do by visiting

https://www.facebook.com/Sellareptile/

Its really owsum app. Their support is amazing.