Reviews (337)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient management of multiple vendors, offering features like vendor dashboards, commission management, and product approvals. It supports scalability with customizable options for commissions, seller management, and shipping logistics. Integration with Shopify is seamless, enhancing vendor onboarding. Customer support is highlighted as responsive and effective in addressing complex marketplace issues.

May 30, 2025

This app works exactly as expected and is easy to use. The support team is responsive, helpful.

AL IBDAA AL MUTAMAYEZ USED CARS AND SPARE PARTS TR LLC
United Arab Emirates
1 day using the app
January 22, 2025

Webkul has been a game-changer for our Shopify store. The app is incredibly feature-rich and customizable, making it easy to meet our specific business needs. From multi-vendor marketplace functionality to seamless integration with our existing tools, Webkul has exceeded our expectations.

What sets Webkul apart is their stellar customer support. The team is responsive, knowledgeable, and always ready to assist with any questions or issues. They've gone above and beyond to ensure everything runs smoothly, even helping with customizations we needed for our setup.

If you're looking for a robust, reliable app with a team that truly cares about your success, I can't recommend Webkul enough.

OctoShop
Brazil
3 months using the app
December 27, 2024

Kushagra and the team at Multi Vendor Marketplace have been extremely helpful and professional both with assisting with the use of the existing services and apps as well as with complex app customisations that have always been on-time and completed to an extremely high standard. We will continue to use their services indefinitely and look forward to our future projects.

Gmarket
Australia
Over 1 year using the app
April 10, 2025

Excellent chat support. Always responsive

Tribal Sport
Australia
5 months using the app
October 18, 2024

This app is the most affordable and comprehensive solution we've found to manage our marketplace with Shopify. It has everything we need, except for inventory sync for our sellers, which we hope will be available soon.

French Wink
United States
Over 5 years using the app
Webkul Software Pvt Ltd replied October 23, 2024

Hey!! We're glad to hear that you find it affordable and comprehensive for managing your store.

Regarding your feedback about inventory sync for sellers, I would like to inform you that we do offer the connector feature apps/add-ons within our app(almost for all major platforms like Shopify, Magento, Prestashop, Bigcommerce etc.) that allows sellers to import products from their own websites to your store. This setup helps maintain inventory synchronization on both ends.

If this aligns with what you need, I encourage you to explore our connector feature apps. It could be the solution you’re looking for!

We have shared the respective documentations for the same over the ticket we're communicating on. Please have a look :)- Team Webkul

June 13, 2025

Customer support was incredibly helpful!

SIU Alumni Association - Saluki Market
United States
7 months using the app
May 8, 2025

Best service! Thank you for helping alot

Wararni.com
Denmark
6 months using the app
August 9, 2024

So I started with Webkul under the Multivendor Market Place and since I have integrated the Webkul Zipcode Validator over the last calendar year.

I honestly cannot say how unbelievably helpful and timely these folks are. I am in the US and I often stay up until about midnight to have live chat and active correspondence with them.

At times when you own a small business it can feel alone but not with these folks. They really are the real deal. If their programs come close to what you need just try it out and ask them to help you. THEY WILL!

BevRock
United States
6 months using the app
August 9, 2024

As a newcomer to Webkul, we have found the support to be absolutely first class. Our marketplace is artesial.co.uk and is unusual in many ways, but we have been supported throughout by the Webkul team. Kashgara to name just one of the team has been so helpful and patient - would give 10 stars if we could.
The software has so many options and configurations it can seem daunting but it does pretty much everything you would want to get a marketplace up and running so we're delighted with our choice of platform.
Contact info@artesial.co.uk if you want to check the authenticity of this review and either Pat or Angus will be happy to chat you through their Webkul experience.

Artesial
United Kingdom
7 months using the app
May 27, 2025

App molto utile e interessante! Consigliata

Altramoda
Italy
2 months using the app