Reviews (835)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces with features like automated payouts and efficient order management. They appreciate the user-friendly interface that simplifies product management and vendor interaction, with tools such as customizable dashboards, bulk product edits, and real-time chat. The app also offers flexible commission settings, dual sync, API support, and integration with tools like ChatGPT for enhancing product descriptions. Additionally, its seamless integration with payment platforms like Stripe simplifies transactions, and the responsive customer service team is noted for improving efficiency, vendor satisfaction, and customer engagement.

Edited March 22, 2018

23 March 2018

I would like to give a very special thanks to Neha and her team for the excellent support that they have provided me over the past 5 months.

I have been building an online marketplace for vendors to upload and sell there products through. After trying several different app from Shopify I kept coming back to Webkal for the apps and support.

Shopify has STRIPE as a payment system as part of the marketplace software but it will not work for marketplaces that require multiple vendors like my site. Stripe support could not help me and referred me to Shopify support. Shopify support could not help me [again] and passed me back to Webkal support. [Neha].

Neha was onto it straight away and advised me that I have to download a purpose build Stripe App that will do the task. I did this but I have no idea od coding for the setup so Neha took over and completed the lot for me including the testing as Buyer and Vendor.

Thanks Neha.

November 2017
After working out a few issues I have the Multi Vendor Marketplace up and running to the standard that I was expecting. After getting use to how the system works and operates I am very happy with the App.

After talking to Neha, she made it clear to me how the use of third party apps work and integrate for freight etc.

When the business goes to market next month and all goes well than it will get a 5 star rating.

My Renewable Energy Australia
Australia
7 months using the app
November 28, 2017

One of the apps that have the most utility

Travicano
India
7 months using the app
September 1, 2022

They quickly solved a requirement I had.They quickly solved a requirement I had. the developments that I have requested have been executed in a very short time

Fajas MariaE Colombia
Colombia
7 months using the app
Webkul Software Pvt Ltd replied September 21, 2022

Thank You so much for leaving such a wonderful feedback...!! We always try to go above & beyond to help our merchants and we're glad that you're noticing our efforts. In case of any further help, please feel free to connect :)- Team Webkul

July 22, 2022

Ragazzi fantastici! Sistema ben fatto. Rapidità nelle risposte in chat. Programma magnifico per la gestione dei propri collaboratori! Dinamicità per la personalizzazione. Un lavoro ben fatto. continuate così...

ALICHEETAH
Italy
6 months using the app
Webkul Software Pvt Ltd replied July 22, 2022

We're so happy to hear that you're having the excellent experience working with Webkul :) If there is anything further you need our help with, Please feel free to reach out at support@webkul.com - Team Webkul

July 13, 2017

This is incredibly powerful app and has changed the game for our little business. Were planning on scaling our reach and will be heavily relying on the solution. If you can spare the time to customize the interface it will also have that visual feel quality that businesses are looking for.

www.boxoftrips.com/

Box Of Trips
United Kingdom
6 months using the app
August 10, 2020

The app is great, very customizable. The customer service is excellent, especially Pooja who has answered all of my questions patiently and with very quick responses. Thank you Pooja!

Hawaii Local Goods
United States
6 months using the app
August 17, 2016

Good support in a timely manner!

Thank you.

Gymopoly
Canada
6 months using the app
July 22, 2016

Great app
Great support from Neha
This app makes from my store a complete online market place
Easy to install easy to use
5 star rating

Second Handmobiles Com
Indonesia
6 months using the app
September 30, 2022

I am using this app to do a multi-vendor marketplace and was having issues with the seller page, shipping and payment processing. The webkul team was amazing and a special shout out to Faisal. I am not a developer and his guidance, support and patience was outstanding!! Thank you!

Oz Green Oasis
Australia
6 months using the app
June 9, 2015

Great app with great support. Would be great to have more flexibility for changes by the store owners but I believe the team is working on that.

shuzia.com
Nigeria
6 months using the app