Reviews (834)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces with features like automated payouts and efficient order management. They appreciate the user-friendly interface that simplifies product management and vendor interaction, with tools such as customizable dashboards, bulk product edits, and real-time chat. The app also offers flexible commission settings, dual sync, API support, and integration with tools like ChatGPT for enhancing product descriptions. Additionally, its seamless integration with payment platforms like Stripe simplifies transactions, and the responsive customer service team is noted for improving efficiency, vendor satisfaction, and customer engagement.

December 23, 2015

User Interface - check
Functionality - check
Live support - check
App installation - check

I am giving a five start rating because so far this has been the best and easy to use app for a marketplace. Especially the reason that it allows manual payout of commission for cases that has to do with CASH ON DELIVERY.
This app has helped my store multiply tremendously in product volume with a very short period of time. Now i can include more category options to enable more volumes of products.

Obagoo
Nigeria
5 months using the app
February 11, 2019

I had trouble contacting support for a little while, but once neha heard about it she came to my rescue and dealt with my frustrated self trying to get all my issues back in working order immediately. And and once we were in contact she did her best and all my issues were fixed the same day.

Thank you neha. Keep up the good work.

Beat Banker
Canada
5 months using the app
March 16, 2022

Their support chat and FAQ section is the best. They have an answer for every question/issue which has been incredible as we set this up!

Gangas + Deals
United States
5 months using the app
Webkul Software Pvt Ltd replied March 22, 2022

Thank you for taking out time to leave us this amazing feedback. Much appreciated. Happy selling :) - Team Webkul

October 12, 2023

Powerful application, that has lots of well thought out functionality. We've spent quite a bit of time now using the app and we find that they've covered most features that you would expect for a marketplace.

Customer service is super helpful too and responses are always detailed and on point.

The Village Shop
United Kingdom
5 months using the app
June 16, 2023

Asim Hashmi is an excellent resource at Webkul for those interested in setting up a Multi-vendor Store. He is knowledgeable, helpful, and super fast. We have embraced Webkul only because of the support he has provided. Highly recommend :)

mypetmycat
United States
5 months using the app
December 28, 2020

Simply the best Marketplace App on Shopify. You can easily build very complete solutions to your customers and your business. Webkul support team are simply amazing (special thank you to Pooja !) I recommend hundred pourcent ! Lilian M.

SAUVONS LES RESTOS
France
5 months using the app
July 10, 2020

When a platform has Webkul's flexibility and level of support, the truth is that any difficulty is a detail. Friends of webkul are always available quickly to answer any questions about the operation, and best of all, always ready to make small adaptations to the reality of the business. Totally recommended!

Mercado Barrio
Chile
5 months using the app
July 19, 2017

Hi all I am giving this review for the best help and response given by Nitika Srivastava.

Newitem In
India
5 months using the app
January 9, 2023

Great customer service! always an answer and an advice !
i think this is a very good solution ! I recommand!

napoetleonjouet
France
5 months using the app
December 17, 2021

We use this app and is really helpful. It's stable and customer service is quick and kind. I recommend it to anyone that wants to set a marketplace.

InvitaShopping
Mexico
5 months using the app
Webkul Software Pvt Ltd replied December 18, 2021

Glad to know that you're having a great experience using the app. Thanks for trusting and choosing Webkul! - Team Webkul