Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, leading to business expansion and improved customer satisfaction. They praise its advanced inventory management, customizable settings, and user-friendly interface. The app's integration with Stripe for easy payment processing is appreciated. Merchants also value its affordability, ongoing development, and top-notch customer support, including a responsive live chat. It's particularly recommended for those aiming to build a robust marketplace with multiple vendors and products.

October 12, 2023

Powerful application, that has lots of well thought out functionality. We've spent quite a bit of time now using the app and we find that they've covered most features that you would expect for a marketplace.

Customer service is super helpful too and responses are always detailed and on point.

The Village Shop
United Kingdom
5 months using the app
October 6, 2023

APP has more functions and perks than any other found in the Appstore.
When service is required, they make the analysis and iterate as long as needed to keep the customer happy and understand why thing happened (even when is a customer mistake)!
My congratulations on the functionality, the service and the always-available support!!! TOTALLY RECOMMENDED!

Multivendor-Dimerc
Chile
About 1 year using the app
Edited December 20, 2023

We've been using the multi-vendor marketplace application, and I must say, it's a valuable tool with a well-thought-out design. The customer support team has also been very supportive, which is much appreciated.

While the application is excellent overall, there are a few areas where some refinements could make it even better. Firstly, there's room for improvement in the grammar and spelling checks for the mailings. It would enhance the professional image of the platform.

Additionally, I believe there could be more flexibility in designing, editing, and modifying the templates. This would allow users like me to have greater customization options.

One feature that could be more user-friendly is related to the 'allow the seller to accept the order setting. It would be helpful if, when a seller clicks 'collect' on a product, the system automatically accepts the order if this setting is turned on. Moreover, it's important to clarify that this setting doesn't work when 'allow seller to fulfill orders' is turned off. It took me some time to figure this out, and clear guidance on this aspect would be beneficial.

The product table's columns for the seller's "order has been placed" are also very tight and auto-fit needs to be activated as it doesn't show up properly on the phone's email.

In summary, the multi-vendor marketplace application is undeniably useful and important. However, paying attention to the finer details and implementing these suggestions and much more... could further enhance the user experience and overall satisfaction with the platform.

RBN Business
Iraq
3 months using the app
March 15, 2024

El soporte técnico brindado en atención al cliente es muy rápido y eficiente.

AeroMall - Centro comercial virtual
El Salvador
2 months using the app
November 20, 2023

Incredible app. Solved all my problems when wanting to create a marketplace for sellers to list products on my website. It was a painless experience with a great support team whenever I was stuck. Very easy to use.

PFC Vintage
Australia
5 days using the app
September 22, 2023

The help team is great. They have been so great with getting the app set up for our needs. The platform definitely needed quite a few tweaks for what we wanted to create but having access to talk to the help team and ticket requests are responded promptly has made the experience great.

Made It Australia
Australia
4 months using the app
November 17, 2023

Vashu bhatt is very helpful and the app is easier to understand now

Holistic Vybez
United Kingdom
About 1 month using the app
September 4, 2023

I really appreciate how responsive, patient, and kind the customer support team is for this app.

The app is great and lets you customize basically every detail, which I love. But this can make it seem a bit overwhelming at first. So it is very helpful to have a customer service team that is responsive and knowledgeable. Also, they have done a great job of creating blog posts and FAQ pages. You can tell they have a lot of experience in making apps and have really anticipated the user's needs.

The one drawback I've found to using this app is that the menu doesn't appear on the Seller Dashboard/Portal/Website while using Chrome. This is unfortunate, as Chrome is one of the most popular browsers. I've found a workaround where the menu appears if the screen is reduced to 70%... but this is quite small. Hopefully, this is something that will be fixed in the near future.

But overall, I am very pleased with the app and customer service team.

North Westwood
United States
2 months using the app
May 12, 2023

We have not gone live with the multivendor marketplace but plan to do so on Monday. I have minimal coding experience and the app can feel very intimidating at first glance. We are trying to create a marketplace for a very niche market where the sellers are not professional vendors but just individuals selling their own items. The app has the capacity to do much more than we need but it can also be simplified immensely.

Their customer support is unmatched, it is truly truly great. I probably ask them 2 to 3 questions every time I am working on the app and they are very kind and helpful. We are excited to launch the marketplace on our store and I am confident that even if it is not super smooth initially the support team will be able to help us out!

ALMAZ Wearables
United States
About 1 year using the app
November 10, 2023

I'm not even talking about the madness of the application, the customer service is impeccable.

SOUDRE
Burkina Faso
About 2 months using the app