Reviews (842)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.

April 13, 2016

The support on this app is outstanding. I had many questions that were all answered promptly. They were VERY helpful. I had Webkul perform a customization as well and everything went smooth. I highly recommend Webkul and their Multi Vendor Marketplace.

Deanfrasertrial
Canada
3 months using the app
February 14, 2022

Je viens de prendre cette application pour la création de ma marketplace et le service client est très réactif et aidant.

VeganFashionPlace
France
3 months using the app
Webkul Software Pvt Ltd replied February 23, 2022

Thank You for your super amazing words...!! Happy Selling :) - Team Webkul

July 5, 2021

I love this app, just what I needed after more than a year of struggling with other shopping platforms. The support here is outstanding, the support team is responsive courteous, and very knowledgeable and answered all my questions via the online chat application. Just brilliant.

Aussfind
Australia
3 months using the app
August 5, 2023

Asim, is a wonderful person and he helps you out instantly when it comes to any glitches you might face in running multivendor on your store.
I started working with this solution a month ago and he walked us through seamlessly on each bit that we were facing difficulty.

Thank you Asim for your help and understanding.Kuddos to you !!!!
Harleen

Furrybudy
India
3 months using the app
Edited December 20, 2023

We've been using the multi-vendor marketplace application, and I must say, it's a valuable tool with a well-thought-out design. The customer support team has also been very supportive, which is much appreciated.

While the application is excellent overall, there are a few areas where some refinements could make it even better. Firstly, there's room for improvement in the grammar and spelling checks for the mailings. It would enhance the professional image of the platform.

Additionally, I believe there could be more flexibility in designing, editing, and modifying the templates. This would allow users like me to have greater customization options.

One feature that could be more user-friendly is related to the 'allow the seller to accept the order setting. It would be helpful if, when a seller clicks 'collect' on a product, the system automatically accepts the order if this setting is turned on. Moreover, it's important to clarify that this setting doesn't work when 'allow seller to fulfill orders' is turned off. It took me some time to figure this out, and clear guidance on this aspect would be beneficial.

The product table's columns for the seller's "order has been placed" are also very tight and auto-fit needs to be activated as it doesn't show up properly on the phone's email.

In summary, the multi-vendor marketplace application is undeniably useful and important. However, paying attention to the finer details and implementing these suggestions and much more... could further enhance the user experience and overall satisfaction with the platform.

RBN Business
Iraq
3 months using the app
December 26, 2021

I would absolutely recommend to use this app. Currently, this is the only app that is capable to manage the shopify store with "Multi Vendor".
Not only the function, WebKul is very devoted to supporting our issue and organizing our store. Response from support is quick and accurate.
We would be keep using the app from Webkul.

Fun Portal
Japan
3 months using the app
Webkul Software Pvt Ltd replied December 27, 2021

We really appreciate the time you took to write such an amazing feedback & happy to hear these kind words from you. Keep Growing :) - Team Webkul

April 13, 2023

The support system is well organized and easy to use for beginners.
I can recommend this application.

RecoMentor-Inc
Japan
3 months using the app
June 28, 2018

This is the very best app if you are seeking a marketplace experience for your platform. The customer service is 5 stars as well. They respond to every request right away and offer tons of customizations. The Webkul company makes tons of different apps for your company store. I would recommend them all! Absolutely the best!!

Cbd Disti
United States
3 months using the app
Edited May 9, 2019

Great application! Super useful if you provide products that come from different suppliers / vendors. Great functionality, and very robust. Support team is on-point and very quick to resolve issues. Some additional external / 3rd-party integrations would be great, e.g. Mailchimp, Zapier.

LastMinuteSalon
South Africa
3 months using the app
Webkul Software Pvt Ltd replied May 15, 2019

Hi, Thank you for the review. Will surely pass on the message to the support team as this will motivate them :)
We have noted the suggestions too, will see to it if they can be done. Thanks again.

February 9, 2021

This is the best app I have so far downloaded. Perfect working staff, helped to set my store with proper guidance. Very flexible. Quick response time too. Even on weekends, they provide me assistance.

TradeX.lk
Sri Lanka
3 months using the app