Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces. They praise its advanced inventory management, customizable settings, and user-friendly interface. The app integrates with platforms like Stripe for easy payment processing and is noted for its wide range of functionalities. Merchants appreciate the responsive customer support and find it particularly useful for selling digital assets.

February 17, 2021

Exceptional customer support and very well working app, great documentation, and great guides. Works well and it has great functionalities, definitely worth trying out!

Plate Hero
Sweden
3 months using the app
Edited August 20, 2020

Easy to use with and integrate with built-in apps.
Support team is very helpful also. Thank you Webkul!

IMAGINE Online Creative Fair 2020
Malaysia
3 months using the app
March 17, 2022

Very fast and efficient customer service. Through the chat they solve all your questions and make all the changes you need.

tickets.footballhost
Spain
3 months using the app
Webkul Software Pvt Ltd replied March 22, 2022

Seeing that you're having an amazing experience using the app & with support is the best thing we could ask for! Keep growing: ) - Team Webkul

August 25, 2022

The functions are very rich. Through chat, the response of technical support is also very timely, and many practical problems have been solved.

658 Shop
Japan
3 months using the app
Webkul Software Pvt Ltd replied September 21, 2022

We're so happy to hear that you're having the excellent experience working with Webkul :) If there is anything further you need our help with, Please feel free to reach out at support@webkul.com - Team Webkul

September 14, 2017

The most comprehensive marketplace app I've come across. Its functionality is on a higher level than most big marketplaces who's names I cannot mention. I needed some customization done to the app which they did in record time and the customer support is absolutely outstanding. More than 150 emails sent between myself and Webkul and their responses is always very friendly and focused on answering my questions thoroughly. They even communicated with a 3rd party app developer on my behalf which is going beyond good support. I also believe that they offer different apps than the Multi vendor marketplace which I will check out at a later stage so have a look at webkul.com

Baby Dorie Store
South Africa
3 months using the app
November 4, 2022

We were in set up phase and the support team were amazing. They really helped us get ready to go live and were just great. fantastic experience and super friendly.

Kithunters
United Kingdom
3 months using the app
Edited June 18, 2019

Short summary: Webkul provides the best way to create a highly scalablу and highly customizable multi-seller-multi-buyer portal with an unbelivably fantastic support team at a bargain price.

Detailed description: This is one stellar app with a support team you can only dream of. When you need to build fast a scalable website for many sellers and buyers this is a way to go on Shopify and I think on most other platforms. Tons of out of the box and paid addon features. Highly customizable. Basically, everything can be customized. If you want to change something in the system like how a certain feature looks or works, this can be changed by customer support team most of the time for free within a day or two and highly complicated customizations cost next to nothing with free lifetime support and maintenance. Lots of addon features are only available on Shopify, but some only available on other platforms. Given that Webkul already developed some add-ons for other platforms, they can bring them to Shopify fast and at a reasonable price. Great integrations with other apps like Weglot.

Warning: The system is very complex and given lots of integrations some things might not work or look as you expect out of the box, or some settings can be located in unexpected places, but just write to the support team and they will do everything needed to make the app work as you want it to work.

I am going to update this review and provide a link to the website once it is life.

Child Care Point
United States
3 months using the app
June 26, 2020

Very good app and great service by the team. Thanks for your efforts to help resolve my queries. Thanks again.

ChristianMetro
United States
3 months using the app
Edited August 25, 2015

Markeplace Vendor works but you need to add one absolute necessary app. You need to add a Live Chat feature on your store. I use Zopim Live Chat, along with Zendesk. Zendesk will capture the Zopim Live Chat, so you can review it later. They work perfect together.

Without Live Chat, it will be harder to convert your visitors to join your Marketplace. This is no fault of app creators. It's just that visitors will sit around reading about joining up. They won't do anything until you've had a Live Chat with them.

I've also added an instruction page on my store. You have to explain everything in simple terms so that visitors understand how it all works. Also, expect some of your sign-ups to create a new account; and then do nothing! So it may be a few days or weeks before your vendors actually upload anything and start to sell.

Once again, the Marketplace app does work. It will allow others to join your Shopify store. But a Live Chat like Zopim or Olark will work wonders. Also, consider using Zopim as they now have the mobile app for their live chat.

Again, this app is great for adding other vendors to your store.

Mtgtrader
Australia
3 months using the app
December 30, 2021

support team is very helpful, you will find most of Feature and services related marketplace,I recommend you to try it.

Loyabi
Lebanon
3 months using the app
Webkul Software Pvt Ltd replied December 31, 2021

Thank You for taking out time to leave us a super amazing review! Happy Selling :) - Team Webkul