Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces. It's praised for its advanced inventory management, customizable settings, and easy integration with payment platforms like Stripe. Many appreciate its affordability, continuous development, and unique customization options. The customer support team is noted for being responsive and knowledgeable, providing immediate assistance via live chat. It's easy to set up and ideal for developing a robust marketplace with numerous vendors and products.

Edited June 18, 2019

Short summary: Webkul provides the best way to create a highly scalablу and highly customizable multi-seller-multi-buyer portal with an unbelivably fantastic support team at a bargain price.

Detailed description: This is one stellar app with a support team you can only dream of. When you need to build fast a scalable website for many sellers and buyers this is a way to go on Shopify and I think on most other platforms. Tons of out of the box and paid addon features. Highly customizable. Basically, everything can be customized. If you want to change something in the system like how a certain feature looks or works, this can be changed by customer support team most of the time for free within a day or two and highly complicated customizations cost next to nothing with free lifetime support and maintenance. Lots of addon features are only available on Shopify, but some only available on other platforms. Given that Webkul already developed some add-ons for other platforms, they can bring them to Shopify fast and at a reasonable price. Great integrations with other apps like Weglot.

Warning: The system is very complex and given lots of integrations some things might not work or look as you expect out of the box, or some settings can be located in unexpected places, but just write to the support team and they will do everything needed to make the app work as you want it to work.

I am going to update this review and provide a link to the website once it is life.

Child Care Point
United States
3 months using the app
June 26, 2020

Very good app and great service by the team. Thanks for your efforts to help resolve my queries. Thanks again.

ChristianMetro
United States
3 months using the app
Edited August 25, 2015

Markeplace Vendor works but you need to add one absolute necessary app. You need to add a Live Chat feature on your store. I use Zopim Live Chat, along with Zendesk. Zendesk will capture the Zopim Live Chat, so you can review it later. They work perfect together.

Without Live Chat, it will be harder to convert your visitors to join your Marketplace. This is no fault of app creators. It's just that visitors will sit around reading about joining up. They won't do anything until you've had a Live Chat with them.

I've also added an instruction page on my store. You have to explain everything in simple terms so that visitors understand how it all works. Also, expect some of your sign-ups to create a new account; and then do nothing! So it may be a few days or weeks before your vendors actually upload anything and start to sell.

Once again, the Marketplace app does work. It will allow others to join your Shopify store. But a Live Chat like Zopim or Olark will work wonders. Also, consider using Zopim as they now have the mobile app for their live chat.

Again, this app is great for adding other vendors to your store.

Mtgtrader
Australia
3 months using the app
December 30, 2021

support team is very helpful, you will find most of Feature and services related marketplace,I recommend you to try it.

Loyabi
Lebanon
3 months using the app
Webkul Software Pvt Ltd replied December 31, 2021

Thank You for taking out time to leave us a super amazing review! Happy Selling :) - Team Webkul

March 16, 2023

Fantastics Product & Amazing Support. Very versatile and detailed options which can be controlled by admin. The design is a little conventional, but the app still does all the work needed.

Little By Navya
India
3 months using the app
September 18, 2019

The best app I found so far for Multi Vendor Marketplace. Though it serves a lot of desired functionalities (at least all required functionalities) but still there is cushion in reporting section. It can be enhanced. Overall, a great app to start with. Have good presentation of vendor shop / store. At least my vendors are happy :)
Excellent work guys.

Yehlo.pk!
Pakistan
3 months using the app
April 12, 2020

I find this app really helpful for a marketplace business concept. The support team is great and very competent. If I'm not mistaken they are based in India so expect some delays to your quastions and emails. I'm still getting familiar with this app, but so far I'm satisied.

Localcorner
Australia
3 months using the app
Webkul Software Pvt Ltd replied April 16, 2020

Hi, Thank you for the review.
We do try to reply to all the queries as soon as possible and in timely manner.
Still if you have any issues, do let us know.
Happy Selling :)

June 16, 2020

App overall is very good. Definitely a little expensive, especially with a bunch of add-ons, but very worth it.

The best part, however, is the customer service. The Wekbul team is beyond helpful and will get back to you in less than 24-hours (even on weekends). They have been incredibly patient with me and beyond helpful.

If you are worried about being able to not configure something, don't worry and just contact the team. Can't stress how great the customer service has been.

Find Your Farmer
United States
3 months using the app
November 23, 2022

this app has every option available that you would expect from a marketplace, so many features, it is actually overwelming at first, I spent around 1 week understanding the full capabilities of it, I contacted support with a few queries, many times, they were very fast at responding and took the time to explain anything I wasn't sure of. Looking forward to our long term relationship 5*'s from me, thanks guys

Influencer Markets
United Kingdom
3 months using the app
January 14, 2021

The app has great functions for multi-vendor selling and is easy to use and help from support is always informative and helpful.

CostumeBox Australia
Australia
2 months using the app