Reviews (833)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces with features like automated payouts and efficient order management. They appreciate the user-friendly interface that simplifies product management and vendor interaction, with tools such as customizable dashboards, bulk product edits, and real-time chat. The app also offers flexible commission settings, dual sync, API support, and integration with tools like ChatGPT for enhancing product descriptions. Additionally, its seamless integration with payment platforms like Stripe simplifies transactions, and the responsive customer service team is noted for improving efficiency, vendor satisfaction, and customer engagement.

Edited December 20, 2023

We've been using the multi-vendor marketplace application, and I must say, it's a valuable tool with a well-thought-out design. The customer support team has also been very supportive, which is much appreciated.

While the application is excellent overall, there are a few areas where some refinements could make it even better. Firstly, there's room for improvement in the grammar and spelling checks for the mailings. It would enhance the professional image of the platform.

Additionally, I believe there could be more flexibility in designing, editing, and modifying the templates. This would allow users like me to have greater customization options.

One feature that could be more user-friendly is related to the 'allow the seller to accept the order setting. It would be helpful if, when a seller clicks 'collect' on a product, the system automatically accepts the order if this setting is turned on. Moreover, it's important to clarify that this setting doesn't work when 'allow seller to fulfill orders' is turned off. It took me some time to figure this out, and clear guidance on this aspect would be beneficial.

The product table's columns for the seller's "order has been placed" are also very tight and auto-fit needs to be activated as it doesn't show up properly on the phone's email.

In summary, the multi-vendor marketplace application is undeniably useful and important. However, paying attention to the finer details and implementing these suggestions and much more... could further enhance the user experience and overall satisfaction with the platform.

RBN Business
Iraq
3 months using the app
August 5, 2023

Asim, is a wonderful person and he helps you out instantly when it comes to any glitches you might face in running multivendor on your store.
I started working with this solution a month ago and he walked us through seamlessly on each bit that we were facing difficulty.

Thank you Asim for your help and understanding.Kuddos to you !!!!
Harleen

Furrybudy
India
3 months using the app
December 26, 2021

I would absolutely recommend to use this app. Currently, this is the only app that is capable to manage the shopify store with "Multi Vendor".
Not only the function, WebKul is very devoted to supporting our issue and organizing our store. Response from support is quick and accurate.
We would be keep using the app from Webkul.

Fun Portal
Japan
3 months using the app
Webkul Software Pvt Ltd replied December 27, 2021

We really appreciate the time you took to write such an amazing feedback & happy to hear these kind words from you. Keep Growing :) - Team Webkul

April 13, 2023

The support system is well organized and easy to use for beginners.
I can recommend this application.

RecoMentor-Inc
Japan
3 months using the app
June 28, 2018

This is the very best app if you are seeking a marketplace experience for your platform. The customer service is 5 stars as well. They respond to every request right away and offer tons of customizations. The Webkul company makes tons of different apps for your company store. I would recommend them all! Absolutely the best!!

Cbd Disti
United States
3 months using the app
Edited May 9, 2019

Great application! Super useful if you provide products that come from different suppliers / vendors. Great functionality, and very robust. Support team is on-point and very quick to resolve issues. Some additional external / 3rd-party integrations would be great, e.g. Mailchimp, Zapier.

LastMinuteSalon
South Africa
3 months using the app
Webkul Software Pvt Ltd replied May 15, 2019

Hi, Thank you for the review. Will surely pass on the message to the support team as this will motivate them :)
We have noted the suggestions too, will see to it if they can be done. Thanks again.

August 23, 2023

I am extremely pleased with the exceptional service provided by the Wekbul team through their chat assistance. Their responsiveness and willingness to help were truly impressive. Every interaction with them was met with quick and accurate solutions, making my experience efficient and hassle-free. Their dedication to providing top-notch support is evident, and I am grateful for the level of assistance they offered. Wekbul's chat support team is a true asset to their service, and I highly recommend them to anyone in need of reliable and proactive assistance.

Ixewo
France
3 months using the app
February 9, 2021

This is the best app I have so far downloaded. Perfect working staff, helped to set my store with proper guidance. Very flexible. Quick response time too. Even on weekends, they provide me assistance.

TradeX.lk
Sri Lanka
3 months using the app
June 29, 2023

We are working with this app and so far we can say that is very well structured. In addition, their support team is super helpful.

Zekiro
Italy
3 months using the app
August 18, 2022

The App does exactly what I need by having lots of sellers on my Shopify website. The support and customisation I get from the team is outstanding - always quick and helpful. Highly recommend!

Homechefs
New Zealand
3 months using the app
Webkul Software Pvt Ltd replied September 21, 2022

We're so happy to hear that you're having the excellent experience working with Webkul :) If there is anything further you need our help with, Please feel free to reach out at support@webkul.com - Team Webkul