Reviews (842)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.

November 23, 2022

this app has every option available that you would expect from a marketplace, so many features, it is actually overwelming at first, I spent around 1 week understanding the full capabilities of it, I contacted support with a few queries, many times, they were very fast at responding and took the time to explain anything I wasn't sure of. Looking forward to our long term relationship 5*'s from me, thanks guys

Influencer Markets
United Kingdom
3 months using the app
January 14, 2021

The app has great functions for multi-vendor selling and is easy to use and help from support is always informative and helpful.

CostumeBox Australia
Australia
2 months using the app
February 23, 2023

Great experience so far. 5-star customer service. English is simple and plain so sometimes a bit hard to understand but that's okay. Love this app and it has taken my business to the next level. Thanks Asim Hashmi for outstanding help with showing me how the feature apps work.

Note that it costs extra the more sellers you add. (Capped at $45 for unlimited sellers.)
Also feature apps cost extra.

AMD Touring
Australia
2 months using the app
April 16, 2020

Hello, My name is Ignacio and I am from Chile. With some friends we start a web page where we sell Giftcards of small business of Chile (we dont charge them for this) and our goal is to help them.

The thing is, in Chile like every other country we are in a lockdown, so many business are not working but they still need to pay rent and salaries, so selling giftcards they can get the money now, and the customers can use the giftcard later.

The thing is, we need your platform to grow and help more business, especially "Multi Vendor Market Place", but we dont have the money to pay it because we are doing this for free.

Can you give us a license until the end of the year please?

We will be very thankful!

Our shopify account if ccardchile, you can find us in www.ccard.cl

the email of our platform is ccardcl@gmail.com

Thanks Again!

CcardChile
Chile
2 months using the app
Webkul Software Pvt Ltd replied April 16, 2020

Hi, Thanks for reaching out to us.
Please write us to the concerned team by email to support@webkul.com
Be Safe :)

May 9, 2022

The Webkul team is incredible, very responsive and helpful! I was worried when I ran into implementation issues and they got me set up right away, as well as assisted with customizations. Very happy with the service and support I have been receiving.

Market Stand Marketplace
Canada
2 months using the app
Webkul Software Pvt Ltd replied May 13, 2022

We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul

January 24, 2020

This is a fantastic app. Highly recommend. First class customer support from Pooja!!
EXCELLENT!!!!!!

Zebbl
United Kingdom
2 months using the app
September 15, 2021

Definitely a very well-developed app with rapid and great CS support!!! No worries even if you are weak at coding, since the support team is very helpful and quick in response (usually within 1 day) that they will help you to deal with theme coding & interface coding. My company has ~300 offline vendors and we are gradually adding them online. And this app is very user-friendly that almost most of your inquiries can find an answer, and the app even provides user manuals and tutorial videos for both the admin and the vendors!!! I am just so satisfied. The only withdraw is that the app itself don't not include Chinese language interface (and most of my vendors are Chinese users), you need to install some translation plug-in (which I tried but does not work well) or to translate all the wordings of interface by yourself.

HKID Gallery|D-Barn
Hong Kong SAR
2 months using the app
August 19, 2019

The support team is very helpful and responds fast. They were in touch with us during the whole integration process and launch. The app solves most of our basic needs as a multivendor marketplace and I see it as a good solid start.

PartyMakerApp Marketplace
United Kingdom
2 months using the app
Webkul Software Pvt Ltd replied August 21, 2019

Hi, Thank you for the review. The support team is thankful for the same.
Hopefully the app will help you boost the business. Good Luck :)

Edited May 23, 2019

Deveria ter um outras opções de línguas e interface com meios de pagamento do Brasil diretamente pelo app para torna-lo melhor.

IMBISHOPPING
Brazil
2 months using the app
Webkul Software Pvt Ltd replied May 22, 2019

Hi, Thank you for the review. We have options in the App, to translate the whole backend in the language required, you can use that. Adding to it, you can also integrate Weglot translation to the app, so that the app is translated to multiple languages. Hope this helps.

August 28, 2019

I am really impressed by the way the customer support team works. They have been super responsive and have solved multiple queries. Keep up the good work guys.

Emoteecon
India
2 months using the app