Reviews (833)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces with features like automated payouts and efficient order management. They appreciate the user-friendly interface that simplifies product management and vendor interaction, with tools such as customizable dashboards, bulk product edits, and real-time chat. The app also offers flexible commission settings, dual sync, API support, and integration with tools like ChatGPT for enhancing product descriptions. Additionally, its seamless integration with payment platforms like Stripe simplifies transactions, and the responsive customer service team is noted for improving efficiency, vendor satisfaction, and customer engagement.
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I find this app really helpful for a marketplace business concept. The support team is great and very competent. If I'm not mistaken they are based in India so expect some delays to your quastions and emails. I'm still getting familiar with this app, but so far I'm satisied.
Hi, Thank you for the review.
We do try to reply to all the queries as soon as possible and in timely manner.
Still if you have any issues, do let us know.
Happy Selling :)
Prepare for zero customer service. Prepare for zero customer service. Prepare for zero customer service.
Hi, I think you have missed the email sent from our end, we have replied you within minutes of you sending the query to us, refer screenshot : http://prntscr.com/svpz38
Please do check the spam too. And in case of any more questions, do respond to the support emails sent.
App overall is very good. Definitely a little expensive, especially with a bunch of add-ons, but very worth it.
The best part, however, is the customer service. The Wekbul team is beyond helpful and will get back to you in less than 24-hours (even on weekends). They have been incredibly patient with me and beyond helpful.
If you are worried about being able to not configure something, don't worry and just contact the team. Can't stress how great the customer service has been.
this app has every option available that you would expect from a marketplace, so many features, it is actually overwelming at first, I spent around 1 week understanding the full capabilities of it, I contacted support with a few queries, many times, they were very fast at responding and took the time to explain anything I wasn't sure of. Looking forward to our long term relationship 5*'s from me, thanks guys
The app has great functions for multi-vendor selling and is easy to use and help from support is always informative and helpful.
Great experience so far. 5-star customer service. English is simple and plain so sometimes a bit hard to understand but that's okay. Love this app and it has taken my business to the next level. Thanks Asim Hashmi for outstanding help with showing me how the feature apps work.
Note that it costs extra the more sellers you add. (Capped at $45 for unlimited sellers.)
Also feature apps cost extra.
Very nice, need to improve a little more, the road is good
Hello, My name is Ignacio and I am from Chile. With some friends we start a web page where we sell Giftcards of small business of Chile (we dont charge them for this) and our goal is to help them.
The thing is, in Chile like every other country we are in a lockdown, so many business are not working but they still need to pay rent and salaries, so selling giftcards they can get the money now, and the customers can use the giftcard later.
The thing is, we need your platform to grow and help more business, especially "Multi Vendor Market Place", but we dont have the money to pay it because we are doing this for free.
Can you give us a license until the end of the year please?
We will be very thankful!
Our shopify account if ccardchile, you can find us in www.ccard.cl
the email of our platform is ccardcl@gmail.com
Thanks Again!
Hi, Thanks for reaching out to us.
Please write us to the concerned team by email to support@webkul.com
Be Safe :)
The Webkul team is incredible, very responsive and helpful! I was worried when I ran into implementation issues and they got me set up right away, as well as assisted with customizations. Very happy with the service and support I have been receiving.
We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul
This is a fantastic app. Highly recommend. First class customer support from Pooja!!
EXCELLENT!!!!!!