Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, leading to business expansion and improved customer satisfaction. They praise its advanced inventory management, customizable settings, and user-friendly interface. The app's integration with Stripe for easy payment processing is appreciated. Merchants also value its affordability, ongoing development, and top-notch customer support, including a responsive live chat. It's particularly recommended for those aiming to build a robust marketplace with multiple vendors and products.

February 24, 2021

A great app! it might need some minor adjustment but overall an app that suits my needs. Pooja has been an exceptional help, she is responsive, helpful, and always replies promptly, I can't recommend her enough.

Sparklet
United Kingdom
20 days using the app
November 16, 2018

I'm glad that we found this app. In our situation, our "vendors" are actually the artists that design some of our products. So we've set up a profile for our six different artists, and attributed the exact products that they each have designed, and then assigned the percentage that we will pay them for royalties each time the product with their design sells. It was a bit confusing on how to get things set up at first but the support that this app company offers is great!! You can email them and they reply very, very quickly!!

Smile Drinkware USA
United States
20 days using the app
November 11, 2021

Ho avuto qualche problema durante l'aggiunta per l'add-on di chatwhiz. Il team ha preso in carico la richiesta velocemente e con un breve scambio di mail hanno risolto prontamente.
-- I faced some troubles installing the chatwhizz add-on. The team take in charge my request quickly and they solved it in a brief time, it's 5 stars to me.

FarmacoFacile.it
Italy
18 days using the app
Webkul Software Pvt Ltd replied December 16, 2021

We greatly appreciate your feedback. We're so happy that team was able to help you quickly. Please feel free to reach out to us at support@webkul.com , If you need any further assistance ! - Team Webkul

May 13, 2020

Can't thank the developers enough for this app. Without Multivendor Marketplace app, I wouldn't be able to even start my marketplace website. I hope developers continue to build this app and provide us to be able to grow our marketplace website to become similar to Amazon and eBay.

KoaJoa
United States
17 days using the app
Edited June 2, 2021

First and foremost their customer service is incredible. The app itself is unbelievable. It has lots of different plug ins that are necessary in the long run. I would recommend it 100%. I used different marketplace apps but this one is more complete. I couldnt be happier.

RUUFE
United States
16 days using the app
February 5, 2022

I am happy with this plugin! Everything is easy to set and comfortable to work with. The support team works very quickly.

Rumbala
United Arab Emirates
15 days using the app
Webkul Software Pvt Ltd replied February 5, 2022

Thank You for the super kind feedback. Always, Happy to help:) In case of any further help, Please connect at support@webkul.com - Team Webkul

November 21, 2022

If you planning to make a marketplace then this app is perfect fit for you, highly recommended. Thanks

Resourcecy
Nepal
15 days using the app
Edited December 19, 2022

Difficult to configure if there is a complete presentation / video related to the installation or having a team that can install / configure on a separate site is fine.

___________________________________________________________________________________
Now I've gotten help from your team, something that I cannot configure on my shop, but now it done.
Thank Pooja Ishpuniyani.

Olympic369
Cambodia
15 days using the app
Webkul Software Pvt Ltd replied December 11, 2022

Hey !! Please excuse us for the less-satisfied experience with the app, However, be assured that your queries are taken care of. We would like to inform you that we do offer complete on-boarding help in setting up the marketplace. Please keep an eye on your email which you'll receive in next few minutes from our support team! - Team Webkul.

Update reply

May 4, 2017

The app is really good. The service is good however they still need to work on the communication. It would be best if they a live chat or something. Emailing back and forth is time consuming.

A few things they need to work on the app though..
* make the icon of the seller much more visible. like make it a little bigger on.
* an option for the seller to have a side bar of their own where in they could label there food and categorized with the admins approval.

Other than these Nitika Srivastava has a very good service.

Hungry Stall
Philippines
14 days using the app
September 15, 2016

Had a lot of help from Neha. Awesome team with awesome support. Thanks!

Vivomoberlin
Germany
14 days using the app