Reviews (870)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for transforming a single vendor store into a multi-vendor platform, enhancing business operations and vendor management. It offers customizable features like advanced inventory management and integrates seamlessly with tools like Stripe. The interface is user-friendly, and the support team is noted for their responsive and effective global assistance. Continuous updates and reliable performance make it a cost-effective solution for marketplace needs.

February 22, 2020

Worst application I have ever used in my life. It isn’t intuitive, it isn’t user friendly, the customer service reps keep giving you pre-scripted responses as if you’re a moron and not worth their time.

Everything is complicated, what should be one click of the mouse instead required 75 steps.

And I mean EVERYTHING requires 75 steps. EVERYTHING

It’s as if they intentionally designed it to be ...

Wine & Spirits Delivery
United States
About 2 months using the app
Webkul Software Pvt Ltd replied February 24, 2020

Hi, Thank you for the review. Please excuse for the less satisfied experience that you have with the app.
As you have mentioned about the lengthy 75 step procedure, I think ...

Edited February 12, 2024

I found the app difficult to use. It felt like at every turn I needed to pay for another upgrade to get it to work, and even then it still did not work. I felt like I was getting nickel and dimed all the way through the process. Ultimately I ended up going a different direction.

PinkDoorBoutiques
United States
About 2 months using the app
Webkul Software Pvt Ltd replied September 10, 2024

Hi, There!!We're very sorry to hear that you found the app difficult to use. As we can see from the history that, we have scheduled multiple meetings with you to understand ...

December 18, 2019

Je n'en dirais pas plus... Mais de manière à ne pas induire les gens en erreur, cette unique étoile est justifiée.

e-Shop
Switzerland
About 2 months using the app
Webkul Software Pvt Ltd replied December 18, 2019

Hi, Thank you for the review.
We express our most sincere concern in knowing the reason for the unsatisfaction with the app, as we can check you have not reached out to the ...

May 7, 2017

This is the worst application I have ever seen! There is not function on this application that works. We have spent two months trying to get this application to work and the developer has done nothing to fix it despite promising to work on it. Where do I begin with the problems?!

• The application is so slow that the vendors have refused to use it.
• The import does not work at all so you have to ...

Lularoemarket
United States
About 1 month using the app
September 26, 2019

I installed the app, and it didn't work. I couldn't get support to respond. Then, I wrote an honest critical review. Support wrote to me every day trying to get the review removed, but they still didn't get the app to work. They convinced me to reinstall the app. It was installed in one of my joint shopify accounts. Even though I uninstalled the app, I was charged $40 to one of my other accounts. ...

Captain Birthday
United States
About 1 month using the app
Edited August 27, 2022

After spending 2 months on the app here are the pros and cons:
PROS:
-It's one of the few marketplace apps that works with Shopify .
.
CONS:
- No onboarding.
- UX is confusing as hell for both the shop owner and vendor. If your vendor isn't highly incentivized (i.e. carrying a lot of inventory), they'll never use it or want to figure out how to use it. I'm not a newbie to ecommerce and have ...

Palettegonia
United States
About 1 month using the app
April 29, 2019

I added the app thinking I might give it a try but struggled with it and thought I cancelled out before the free trial ended. I got billed. I contacted Shopify, had to do backflips to prove to them I was the owner of the account, then got punted to the app admin who denied request for refund. Hardest $10 I ever never intended to spend. Sucky McSuck Face Customer Service.

Sustainable Exchange
United States
About 1 month using the app
Webkul Software Pvt Ltd replied May 3, 2019

Hello, thank you for your review. But as we have checked you have installed the app on the store from 17 March 2019 to 23 April 2019 (http://prntscr.com/njs2j8), this is why ...

December 29, 2020

I thought I would find a simple application, it's a real gas plant. When we change plan (upgrade) from the top, or from the bottom, we are charged each time. For some options, one is forced to take the highest Shopify plan. I will not speak of the after-sales service which takes its time to respond and which does not provide a solution.
In short, to avoid! I uninstall. Je pensais trouver une ...

Les e-vernales
France
About 1 month using the app
Webkul Software Pvt Ltd replied December 29, 2020

Hi, Thank you for the review.

- In case you will have been charged while the plan upgrade or downgrade, you will surely get a credit for the difference amount within few days ...

September 12, 2017

In the description this App sounds like a Multi-Vendor dream, with literally everything you could wish for. Whoever, created this App did some excellent research. Unfortunately, that's where the positive feedback has to end because this application is not fit for purpose. It has a terrible product upload process. You can literally forget about uploading a CSV file.

If you want to brave the ...

Trends Tags
United Kingdom
About 1 month using the app
March 21, 2023

So many spelling mistakes, very basic functionality unless you install plugins which can amount to $400 US a month plus a subscription of $75 for the app (if you want 10 sellers). And without plugins this is basically useless. No call feature for support, only email

LinkLogic
Canada
About 1 month using the app