Reviews (777)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces. It's praised for its advanced inventory management, customizable settings, and easy integration with payment platforms like Stripe. Many appreciate its affordability, continuous development, and unique customization options. The customer support team is noted for being responsive and knowledgeable, providing immediate assistance via live chat. It's easy to set up and ideal for developing a robust marketplace with numerous vendors and products.

January 22, 2024

Very friendly and helpful support!

aiai-sir.com
Germany
2 months using the app
October 19, 2023

Technical support is amazing! I had an issue with the function of the app and requested technical support. They were not only able to solve the issue but gave me valuable information to help with the issue in the future! Thank you!

hoonii
United States
Over 3 years using the app
Edited December 20, 2023

We've been using the multi-vendor marketplace application, and I must say, it's a valuable tool with a well-thought-out design. The customer support team has also been very supportive, which is much appreciated.

While the application is excellent overall, there are a few areas where some refinements could make it even better. Firstly, there's room for improvement in the grammar and spelling checks for the mailings. It would enhance the professional image of the platform.

Additionally, I believe there could be more flexibility in designing, editing, and modifying the templates. This would allow users like me to have greater customization options.

One feature that could be more user-friendly is related to the 'allow the seller to accept the order setting. It would be helpful if, when a seller clicks 'collect' on a product, the system automatically accepts the order if this setting is turned on. Moreover, it's important to clarify that this setting doesn't work when 'allow seller to fulfill orders' is turned off. It took me some time to figure this out, and clear guidance on this aspect would be beneficial.

The product table's columns for the seller's "order has been placed" are also very tight and auto-fit needs to be activated as it doesn't show up properly on the phone's email.

In summary, the multi-vendor marketplace application is undeniably useful and important. However, paying attention to the finer details and implementing these suggestions and much more... could further enhance the user experience and overall satisfaction with the platform.

RBN Business
Iraq
3 months using the app
Edited December 7, 2023

We researched and tested a variety of platforms and apps for our marketplace. Webkul's MVM offers the highest level of functionality and documentation and has a swath of features. In the event you have any issues during setup, or if you're in the research phase, there is an extensive library of support topics and an INCREDIBLE team that will answer your queries. Their team is also available to customize the app for your specific needs and can be hired to further develop the app on a contractual basis. Kushagra and Vashu have been my main Webkul contacts and they go above and beyond the call of duty each time. Yes, their hours are Mon-Fri on IST yet they seem to work nearly all the time and on weekends as well, at least in our case. Very pleased thus far. If you're on the fence, this should be your push!

collectors forum
United States
About 1 month using the app
December 15, 2023

Always very helpful, reponsive I would highly recommend this app

yobudi
United Kingdom
Over 1 year using the app
October 20, 2023

Great live support, easy to communicate and get issues solved quickly. App is easy to use, and great for stores with multi-vendor systems - makes it so much easier for everyone.

Markets Ontario
Canada
Over 3 years using the app
Edited February 12, 2024

I found the app difficult to use. It felt like at every turn I needed to pay for another upgrade to get it to work, and even then it still did not work. I felt like I was getting nickel and dimed all the way through the process. Ultimately I ended up going a different direction.

PinkDoorBoutiques
United States
About 2 months using the app
October 6, 2023

APP has more functions and perks than any other found in the Appstore.
When service is required, they make the analysis and iterate as long as needed to keep the customer happy and understand why thing happened (even when is a customer mistake)!
My congratulations on the functionality, the service and the always-available support!!! TOTALLY RECOMMENDED!

Multivendor-Dimerc
Chile
About 1 year using the app
October 12, 2023

Powerful application, that has lots of well thought out functionality. We've spent quite a bit of time now using the app and we find that they've covered most features that you would expect for a marketplace.

Customer service is super helpful too and responses are always detailed and on point.

The Village Shop
United Kingdom
5 months using the app
October 17, 2023

Thanks to Vashu Bhatt who helped me to search and find what I want, in a manner of minutes. Great team and great services

Goodies Cop
France
Almost 4 years using the app