Reviews (837)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces with features like automated payouts and efficient order management. They appreciate the user-friendly interface that simplifies product management and vendor interaction, with tools such as customizable dashboards, bulk product edits, and real-time chat. The app also offers flexible commission settings, dual sync, API support, and integration with tools like ChatGPT for enhancing product descriptions. Additionally, its seamless integration with payment platforms like Stripe simplifies transactions, and the responsive customer service team is noted for improving efficiency, vendor satisfaction, and customer engagement.

January 4, 2016

Does everything that it says on the 'tin'. What I have been impressed about is the customer service. Several times I have had to contact them for small fixes or help and they have always been willing to provide support either by phone or email. A very good company indeed.

Makersbe
United Kingdom
About 1 month using the app
January 11, 2022

Support is quick and also accurate.
My favorite part of the app from Webkul is that function is continuously updated evolving.
Looking forward to keep work with them.

Fun Portal 2
Japan
About 1 month using the app
Webkul Software Pvt Ltd replied January 17, 2022

Thank You for sharing your amazing experience. Much appreciated :) - Team Webkul

Edited September 10, 2020

Hi,

Incase of refunds and returns , I want to charge my seller a fee of 4% for the refunded or cancelled order

How Can I do the same please help me.

Best,
Team OnlyFragrance

OnlyFragrance.in
India
About 1 month using the app
Webkul Software Pvt Ltd replied September 9, 2020

Hi, we have received the same via the support ticket. We will soon reply you on the same.
For any query, you can send us an email on support@webkul.com

October 4, 2023

sono agli inizi, evashu bhatt e il suo team sono stati davvero bravi a sopportarmi, mi anno reso i collegamenti con codici vari una passeggiata.
come detto sono agli inizi, quest'applicazione promette molto bene per il mio marketplatz. consiglio vivamente

SUISSE STORE SHOP
Switzerland
About 1 month using the app
March 27, 2018

Awesome so far ..exceptional and ridiculously prompt service . Well done guys :)

Upcycleit
Australia
About 1 month using the app
September 22, 2023

The team is very responsive and will work during US evening-overnight times to complete tasks. The app is highly customizable to your needs and the documentation is smart. It definitely takes some reading to get everything the way you need it and is very complex so takes some fine-tuning to setup. Great support though so as long as you can be patient during the day (US user), they will answer you as promptly as they can.

Disc Buy Sell
United States
About 1 month using the app
April 28, 2023

The support team from Webkul is amazing. I've had so many questions setting the system to our needs; they have been there each step of the way, they even went far and beyond of what you would expect. The software they develop is very good, but their customer support is superb.

El Green Mall
Germany
About 1 month using the app
January 13, 2022

The support answers all my questions and helps us with the codes. The app is also fully documented and the support knows what to send us and how to help us

Styla & Beckett
Australia
About 1 month using the app
Webkul Software Pvt Ltd replied January 17, 2022

Thank You for appreciating our team efforts. Much appreciated :) If you have any further questions, please feel free to reach out to us. We are just a ticket/call away - Team Webkul

April 18, 2023

Very helpful support - thank you! Useful way to build a marketplace with limited technical knowledge.

Resident-Artisan
United Kingdom
About 1 month using the app
November 6, 2017

This application provides us with a chance to grow our business into something bigger than we orginally imagined. It offers a detailed functionality which can be customised to your preference.

It has taken some time to get familiar with but, once you have taken in the detail and found your way around the configuartion of the app, it is easily managable in conjunction with your shopify theme.

Very pleased.

Sellitch
United Kingdom
About 1 month using the app