Reviews (837)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces with features like automated payouts and efficient order management. They appreciate the user-friendly interface that simplifies product management and vendor interaction, with tools such as customizable dashboards, bulk product edits, and real-time chat. The app also offers flexible commission settings, dual sync, API support, and integration with tools like ChatGPT for enhancing product descriptions. Additionally, its seamless integration with payment platforms like Stripe simplifies transactions, and the responsive customer service team is noted for improving efficiency, vendor satisfaction, and customer engagement.

November 11, 2021

Ho avuto qualche problema durante l'aggiunta per l'add-on di chatwhiz. Il team ha preso in carico la richiesta velocemente e con un breve scambio di mail hanno risolto prontamente.
-- I faced some troubles installing the chatwhizz add-on. The team take in charge my request quickly and they solved it in a brief time, it's 5 stars to me.

FarmacoFacile.it
Italy
18 days using the app
Webkul Software Pvt Ltd replied December 16, 2021

We greatly appreciate your feedback. We're so happy that team was able to help you quickly. Please feel free to reach out to us at support@webkul.com , If you need any further assistance ! - Team Webkul

July 6, 2023

Great support, always prompt and helpful.
Good guidance through the app features and custom help as well.

Loop Generation
United Kingdom
17 days using the app
May 13, 2020

Can't thank the developers enough for this app. Without Multivendor Marketplace app, I wouldn't be able to even start my marketplace website. I hope developers continue to build this app and provide us to be able to grow our marketplace website to become similar to Amazon and eBay.

KoaJoa
United States
17 days using the app
July 6, 2023

Amazing application fast reliable, very organized, and customized. They have plugins and connectors for additional integrations. The support is fantastic, very fast, and responsive with a clear explanation. They have full and clear documentation articles and videos. I highly recommend it for any multivendor marketplace.

Beyond Marketplace
Lebanon
16 days using the app
Edited June 2, 2021

First and foremost their customer service is incredible. The app itself is unbelievable. It has lots of different plug ins that are necessary in the long run. I would recommend it 100%. I used different marketplace apps but this one is more complete. I couldnt be happier.

RUUFE
United States
16 days using the app
February 5, 2022

I am happy with this plugin! Everything is easy to set and comfortable to work with. The support team works very quickly.

Rumbala
United Arab Emirates
15 days using the app
Webkul Software Pvt Ltd replied February 5, 2022

Thank You for the super kind feedback. Always, Happy to help:) In case of any further help, Please connect at support@webkul.com - Team Webkul

May 16, 2023

I am so far very impressed by the support I have been given. The system itself looks to be perfect for my needs and I am looking forward to getting this all set up. Thanks for your hard work team keep up the good work.

BESPOKE SPACE
United Kingdom
15 days using the app
November 21, 2022

If you planning to make a marketplace then this app is perfect fit for you, highly recommended. Thanks

Resourcecy
Nepal
15 days using the app
Edited December 19, 2022

Difficult to configure if there is a complete presentation / video related to the installation or having a team that can install / configure on a separate site is fine.

___________________________________________________________________________________
Now I've gotten help from your team, something that I cannot configure on my shop, but now it done.
Thank Pooja Ishpuniyani.

Olympic369
Cambodia
15 days using the app
Webkul Software Pvt Ltd replied December 11, 2022

Hey !! Please excuse us for the less-satisfied experience with the app, However, be assured that your queries are taken care of. We would like to inform you that we do offer complete on-boarding help in setting up the marketplace. Please keep an eye on your email which you'll receive in next few minutes from our support team! - Team Webkul.

Update reply

August 18, 2023

Really good app with a lot of features and functionality. Great support that answers all of my questions quickly--extremely helpful! I tried tons of apps from the app store for a vendor marketplace, and this is definitely the best. Don't waste your time with the others.

ROVS
United States
14 days using the app