Reviews (837)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces with features like automated payouts and efficient order management. They appreciate the user-friendly interface that simplifies product management and vendor interaction, with tools such as customizable dashboards, bulk product edits, and real-time chat. The app also offers flexible commission settings, dual sync, API support, and integration with tools like ChatGPT for enhancing product descriptions. Additionally, its seamless integration with payment platforms like Stripe simplifies transactions, and the responsive customer service team is noted for improving efficiency, vendor satisfaction, and customer engagement.

May 4, 2017

The app is really good. The service is good however they still need to work on the communication. It would be best if they a live chat or something. Emailing back and forth is time consuming.

A few things they need to work on the app though..
* make the icon of the seller much more visible. like make it a little bigger on.
* an option for the seller to have a side bar of their own where in they could label there food and categorized with the admins approval.

Other than these Nitika Srivastava has a very good service.

Hungry Stall
Philippines
14 days using the app
May 22, 2023

I must commend the exceptional level of support provided, characterized by an impressive responsiveness that leaves no room for delay. The promptness with which they address inquiries and concerns is truly commendable. Moreover, their courteous and accommodating approach adds a touch of warmth to the overall experience.

Softlecks
Denmark
14 days using the app
September 15, 2016

Had a lot of help from Neha. Awesome team with awesome support. Thanks!

Vivomoberlin
Germany
14 days using the app
February 11, 2020

5 minutes of my time with eye half closed at 2:30am in the morning - that's all it took to install the app successfully and have it running.

Well done, and very nice app.

UberZol
United States
14 days using the app
April 15, 2016

Really Supportive Team.
The person with whom I was linked to by webkul, Ms. Nitika was really very helpful. Right from installation to customisation of the app, the support was at its best and on time. All my doubts were addressed very patiently.
I would personally recommend using this app for setting up your market place operations.

Baazkart
India
13 days using the app
October 4, 2023

Just signed up and started using this app to build a marketplace site on Shopify to replace an old site we have on Wordpress. Only just started to set this app up, but it looks like it will work perfectly for what we need. We did encounter a small issue while setting up, but I asked on their live chat for some help, and they helped me immediately and resolved the issue within a few minutes! Great customer service and a fantastic app!

Kraftspace
United Kingdom
11 days using the app
May 23, 2023

Absolutely Amazing.

One thing I wish it had was better explanations of some of the tools. A lot of the words are misspelled and their functions aren't exactly clear. Other than that I'm blown away by their customer service, and the availability of functions their tool offers. I have yet to test it in the real world (I'm a ways away from launching) but so far I'm very happy with what I can do.

Moose Head Market
United States
10 days using the app
March 25, 2022

Great app, with great customization and all what you need to make a great marketplace. The support is awesome and they help very fast you every time you need it.

dePits.com
Mexico
9 days using the app
Webkul Software Pvt Ltd replied March 30, 2022

Thanks for taking the time to provide this great feedback. We're really happy to hear your amazing experience ! Happy Selling :) - Team Webkul

June 17, 2022

This app is amazing and the support is even better! Their real-time chat option is incredibly helpful especially when you need to make changes to your website quickly. They are definitely there to help you!

butterbottoms
United States
9 days using the app
Webkul Software Pvt Ltd replied June 21, 2022

Thank You so much for the amazing feedback..!! This means alot. Please feel free to connect in case of any further queries. We would love to assist you :) - Team Webkul

January 30, 2018

We have just installed this app and we are in the process of evaluating it. So far it seems very well designed and fulfills exactly what it promises. I see old reviews moaning about support service but this is not true. We made some small errors in the install and we got instant help from support - even on a Sunday. Very impressed. Will continue to update our review as we use the app but so far so very good. Check it out at https://shop.mini-works.co.uk/

Mini Works
United Kingdom
9 days using the app