Reviews (842)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.

May 16, 2023

I am so far very impressed by the support I have been given. The system itself looks to be perfect for my needs and I am looking forward to getting this all set up. Thanks for your hard work team keep up the good work.

BESPOKE SPACE
United Kingdom
15 days using the app
November 21, 2022

If you planning to make a marketplace then this app is perfect fit for you, highly recommended. Thanks

Resourcecy
Nepal
15 days using the app
Edited December 19, 2022

Difficult to configure if there is a complete presentation / video related to the installation or having a team that can install / configure on a separate site is fine.

___________________________________________________________________________________
Now I've gotten help from your team, something that I cannot configure on my shop, but now it done.
Thank Pooja Ishpuniyani.

Olympic369
Cambodia
15 days using the app
Webkul Software Pvt Ltd replied December 11, 2022

Hey !! Please excuse us for the less-satisfied experience with the app, However, be assured that your queries are taken care of. We would like to inform you that we do offer complete on-boarding help in setting up the marketplace. Please keep an eye on your email which you'll receive in next few minutes from our support team! - Team Webkul.

Update reply

August 18, 2023

Really good app with a lot of features and functionality. Great support that answers all of my questions quickly--extremely helpful! I tried tons of apps from the app store for a vendor marketplace, and this is definitely the best. Don't waste your time with the others.

ROVS
United States
14 days using the app
May 4, 2017

The app is really good. The service is good however they still need to work on the communication. It would be best if they a live chat or something. Emailing back and forth is time consuming.

A few things they need to work on the app though..
* make the icon of the seller much more visible. like make it a little bigger on.
* an option for the seller to have a side bar of their own where in they could label there food and categorized with the admins approval.

Other than these Nitika Srivastava has a very good service.

Hungry Stall
Philippines
14 days using the app
May 22, 2023

I must commend the exceptional level of support provided, characterized by an impressive responsiveness that leaves no room for delay. The promptness with which they address inquiries and concerns is truly commendable. Moreover, their courteous and accommodating approach adds a touch of warmth to the overall experience.

Softlecks
Denmark
14 days using the app
September 15, 2016

Had a lot of help from Neha. Awesome team with awesome support. Thanks!

Vivomoberlin
Germany
14 days using the app
February 11, 2020

5 minutes of my time with eye half closed at 2:30am in the morning - that's all it took to install the app successfully and have it running.

Well done, and very nice app.

UberZol
United States
14 days using the app
April 15, 2016

Really Supportive Team.
The person with whom I was linked to by webkul, Ms. Nitika was really very helpful. Right from installation to customisation of the app, the support was at its best and on time. All my doubts were addressed very patiently.
I would personally recommend using this app for setting up your market place operations.

Baazkart
India
13 days using the app
October 4, 2023

Just signed up and started using this app to build a marketplace site on Shopify to replace an old site we have on Wordpress. Only just started to set this app up, but it looks like it will work perfectly for what we need. We did encounter a small issue while setting up, but I asked on their live chat for some help, and they helped me immediately and resolved the issue within a few minutes! Great customer service and a fantastic app!

Kraftspace
United Kingdom
11 days using the app