Reviews (844)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive marketplace management tools, including automated payouts, order management, and customizable dashboards. The user-friendly interface supports real-time chat, API integration, and advanced inventory management, enhancing vendor and customer engagement. Its stable performance and regular updates meet merchant needs effectively. The support team is noted for their responsiveness and helpfulness in troubleshooting and setup assistance.

April 15, 2016

Really Supportive Team.
The person with whom I was linked to by webkul, Ms. Nitika was really very helpful. Right from installation to customisation of the app, the support was at its best and on time. All my doubts were addressed very patiently.
I would personally recommend using this app for setting up your market place operations.

Baazkart
India
13 days using the app
October 4, 2023

Just signed up and started using this app to build a marketplace site on Shopify to replace an old site we have on Wordpress. Only just started to set this app up, but it looks like it will work perfectly for what we need. We did encounter a small issue while setting up, but I asked on their live chat for some help, and they helped me immediately and resolved the issue within a few minutes! Great customer service and a fantastic app!

Kraftspace
United Kingdom
11 days using the app
May 23, 2023

Absolutely Amazing.

One thing I wish it had was better explanations of some of the tools. A lot of the words are misspelled and their functions aren't exactly clear. Other than that I'm blown away by their customer service, and the availability of functions their tool offers. I have yet to test it in the real world (I'm a ways away from launching) but so far I'm very happy with what I can do.

Moose Head Market
United States
10 days using the app
March 25, 2022

Great app, with great customization and all what you need to make a great marketplace. The support is awesome and they help very fast you every time you need it.

dePits.com
Mexico
9 days using the app
Webkul Software Pvt Ltd replied March 30, 2022

Thanks for taking the time to provide this great feedback. We're really happy to hear your amazing experience ! Happy Selling :) - Team Webkul

June 17, 2022

This app is amazing and the support is even better! Their real-time chat option is incredibly helpful especially when you need to make changes to your website quickly. They are definitely there to help you!

butterbottoms
United States
9 days using the app
Webkul Software Pvt Ltd replied June 21, 2022

Thank You so much for the amazing feedback..!! This means alot. Please feel free to connect in case of any further queries. We would love to assist you :) - Team Webkul

January 30, 2018

We have just installed this app and we are in the process of evaluating it. So far it seems very well designed and fulfills exactly what it promises. I see old reviews moaning about support service but this is not true. We made some small errors in the install and we got instant help from support - even on a Sunday. Very impressed. Will continue to update our review as we use the app but so far so very good. Check it out at https://shop.mini-works.co.uk/

Mini Works
United Kingdom
9 days using the app
Edited June 22, 2022

Initially faced some issues with the response level, and set up of webkul. But the team has been very prompt thereafter, and all the issues have been resolved.

PetKonnect - Store
India
9 days using the app
September 5, 2023

Great support service, very responsive

Rafale Collective
France
8 days using the app
June 7, 2023

Gente esse app é fantástico com ele está sendo possível tirar minha idéia do papel e coloca-lá em prática, sem contar com a equipe de atendimento que tem sido espetacular, resolvem e atendem as minhas necessidades na hora. Indico a todos que estão a procura do recurso. Att Brasil... Saudaçoes!!!

Minha loja
Brazil
7 days using the app
August 5, 2016

Nitika is awesome! I love this app, it has really good features such as seller profile which to me is a huge asset. I'd suggest this app to anyone looking for a GREAT multivendor app. 5 stars!

Garbandriot
United States
6 days using the app