Reviews (833)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces with features like automated payouts and efficient order management. They appreciate the user-friendly interface that simplifies product management and vendor interaction, with tools such as customizable dashboards, bulk product edits, and real-time chat. The app also offers flexible commission settings, dual sync, API support, and integration with tools like ChatGPT for enhancing product descriptions. Additionally, its seamless integration with payment platforms like Stripe simplifies transactions, and the responsive customer service team is noted for improving efficiency, vendor satisfaction, and customer engagement.
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This application provides us with a chance to grow our business into something bigger than we orginally imagined. It offers a detailed functionality which can be customised to your preference.
It has taken some time to get familiar with but, once you have taken in the detail and found your way around the configuartion of the app, it is easily managable in conjunction with your shopify theme.
Very pleased.
Excellent application and excellent customer support. Thank you!
This is a complete honest review. support good and fast. i was able to have it installed on my website quickly and i like it's look and feel. I would vividly recommend the app to anyone. Thanks . Good luck.
I've used this app for a year now and from day 1 it's been just a pain.
From charging me in the middle of trial, to constant and repeated bugs and issues from shipping not getting collected for sellers, to performance issues and massive slowdown, I highly do not recommend this application it's more work than it's honestly worth.
And instead of improving the system and fixing their issues they just rolled out a new UI and when they do try and fix something more things get broken in the process which they try and but the blame on you.
We've tried out this app and soon found it can't satisfy our requirements.
So we quit the usage, this was last year (2021). We found invoices for April and May in 2022 simply out of blue. Or course, annoying and frustrating experinecs. Hope they will settle down this quickly.
Hey, Please excuse us for the less satisfied experience regarding billing of the app. However, We would like to inform you that, We don't manage the billing of the app on our end. The billing gets managed from the shopify end only.
Furthermore, As we have checked, You have un-installed the app on the same day you posted this review so the charges seems to be correct.
Request you to please reply on the support ticket so that we can sort out the things for you..!!- Team Webkul
I've left it several months before posting this review in order to give a balanced appraisal. The app has an excellent range of features for managing multiple sellers (we had 40 at launch) and is very customisable. The support team have been fantastic at responding to our many queries during the setup and onboarding, and have helped solve a number of problems. Would be great to see further options within the Shopify Seller Sync Application to held customise individual seller's sync settings. Lots of supporting literature to help you through the process (loads of handy screenshots, too). Will continue to recommend as a solid application for those wanting a multivendor setup on their platform.
Extremely good and dedicated service and a powerful app. Very highly recommended! Highly recommended in every way.
The platform is very good and the service is fast and efficient. Congratulations!
We are very satisfied with the service.
The support staff is very nice, however, if you have a simple problem it can literally take days to weeks to sort it out. If you have a problem you have to create a ticket. Then it takes 12 to 18 hours to get a response. The responses often do not solve the problem so you have to send another response and wait another 12 to 18 hours and around and around. You CANNOT get anyone on the phone or chat. They just will NOT do it. With a software program this this large and involved they need a chat feature. Shopify has chat. Paypal has chat. Stripe has chat. Webkul - no.
Decided to change my review from 5 to 2 stars. The app is not stable anymore as it used to be, every upgrade they do breaks existing functionality and the support is very slow. They are also not communicating any upgrades properly, so you cannot prepare for the changes. Updated my rating to 1 star, as we had another maintenance that just broke the entire site for a long time, again no real communication happened before that, they just do whatever they like whenever they like.