Multi Vendor Marketplace

One of the best app in the market for shopify-2-shopify Integration. We've been using this since past few months, the support team is super responsive and really helpful in solving any queries.

Their product suit is vast and nuanced. All the functionalities & capabilities are really well thought and robust at most times.

I have had a great experience so far with the app. It is a little overwhelming at first with all the customizability options but its definitely worth sticking it out. I can see it was made this way to fit everyone's use case.

Almost all of your questions can be Googled as Webkul has created some great blogs/docs of all of the setting. But when needed I would just hop on live chat with their team and they helped me almost immediately.

I was very hopeful about this app. Support was initially responsive as I tried to work through installing the app and getting it configured but eventually devolved into typical overseas support responses which answered questions I wasn't asking or cut and paste responses that failed to grasp the issue at hand. The set up is convoluted and needlessly complex as there are multiple instances of configuration screens where you have to set the fields and flags in more than one menu. For example you can indicate what fields an item entry should have for sellers, but then you have to go into another screen to turn them on or off.

The key issue I had is that I could not get this system to properly charge for shipping for multiple sellers. If someone bought something from 3 different sellers, it would only charge for 1 shipping fee, calculated from our location like we were shipping it, which we aren't. I later came to discover it was due to the fact we have a custom shipping app, which means shipping would ultimately end up having to be either custom coded into our page (which is too complex because of our existing custom hold order program integration), or sellers would have to define their flat rate shipping location by location, which is just too much work. Being an app written by people from India and English being a second language there were NUMEROUS confusing configuration descriptions with double negative syntax and several public facing statements that were worded oddly, some could be customized but others could not. All in all this is why I avoid dealing with programmers from non-english speaking countries ; the communication barriers are just too great and too frustrating.

I really appreciate how responsive, patient, and kind the customer support team is for this app.

The app is great and lets you customize basically every detail, which I love. But this can make it seem a bit overwhelming at first. So it is very helpful to have a customer service team that is responsive and knowledgeable. Also, they have done a great job of creating blog posts and FAQ pages. You can tell they have a lot of experience in making apps and have really anticipated the user's needs.

The one drawback I've found to using this app is that the menu doesn't appear on the Seller Dashboard/Portal/Website while using Chrome. This is unfortunate, as Chrome is one of the most popular browsers. I've found a workaround where the menu appears if the screen is reduced to 70%... but this is quite small. Hopefully, this is something that will be fixed in the near future.

But overall, I am very pleased with the app and customer service team.

The help team is great. They have been so great with getting the app set up for our needs. The platform definitely needed quite a few tweaks for what we wanted to create but having access to talk to the help team and ticket requests are responded promptly has made the experience great.

Really helpful team. Highly recommended!!!

I was amazed by the quick response and kind solution.
They are very professional.
I was impressed by your kind information.
It's the best app.
Even if I asked you many times, you were always kind enough to let me know, so I solved the problem. Thank you very much

Vashu Bhatt is a great guy, give him a raise.
All queries has been solved.

Super great experience with the customer support always available to reply to my questions and this is super important when you manage multiple stores on your shop of Shopify! :)

Great product and the service is always helpful when I have questions. Can seem daunting but once you have it set up it is a great service. Thank you so much