Reviews (821)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app transformative for converting single-vendor stores into multi-vendor marketplaces. It streamlines operations, boosts efficiency, and enhances vendor and customer satisfaction, all at an affordable cost. The app is praised for its intuitive interface, advanced inventory management, and extensive customization options. Merchants appreciate the numerous configurations available to meet diverse marketplace needs. Support is a standout feature, with a responsive team providing detailed assistance, often via live chat. The app is continuously updated, ensuring ongoing improvements. Quick issue resolution and thorough explanations from the support team are frequently highlighted.
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Gente esse app é fantástico com ele está sendo possível tirar minha idéia do papel e coloca-lá em prática, sem contar com a equipe de atendimento que tem sido espetacular, resolvem e atendem as minhas necessidades na hora. Indico a todos que estão a procura do recurso. Att Brasil... Saudaçoes!!!
This app is the reason I switched to Shopify, and I'm very disappointed. I have a consignment shop. I was hoping to automate vendor payouts. This app makes it possible for vendors to manage their own inventories, but that's where it stops. Payouts are still manual, and the reporting is terrible. I have to just use Shopify's reporting instead. The Paypal integration doesn't work. The Stripe integration requires the vendors to implement Stripe as well, which is a non-starter. I have the Pro version, so it doesn't get better than this. I'm planning to migrate to something else. Really bummed this didn't work.
Hey!! It very unfortunate that you're facing issues using the app but please be assured that we offer complete help in order to resolve the problems you're facing. We request you to please respond on the support tickets so that we can take this conversation ahead & assist you in best way possible..!! - Team Webkul
Quite a complex app with lots of options. So be prepared to spend some time getting your marketplace up and running. Thankfully customer support is very responsive and they also offer customisation services at very fair prices.
We've used this app with a limited number of vendors so far in order to simplify fulfillment from sellers outside of our organization. There are some elements that are intuitive, and others that are confusing, but we've been very pleased with how many contingencies Multi Vendor Marketplace takes into account.
I've been using this app for a few months now and it works great. Whenever I'm dealing with a problem the customer support helps me through it
Thank You so much for the most amazing feedback. Hoping to continue serving you the same in future :) - Team Webkul
We've been configuring this app for 3 months, paid feature. Finding out in the end the payout functionality for sellers is not working. And also, if you have different terms per seller, it's not customizable.
Sellers get annoyed about the notifications, it's quite complex to understand for them and it's just not user friendly.
And what is a marketplace if the payout is not even working?
Hey!! Please excuse us for this unfortunate experience, However, As we can see from the history of our communication that, You don't have payouts enabled in your PayPal Account as of now & Our team has mentioned the same many times on the chats/conferences/tickets. For that you need to contact PayPal team further so that they can enable payouts feature in your account. Please Note: As soon as you'll get payouts permission in your account PayPal Payout will start working extremely fine.
Even we have many merchants who are using payouts successfully since years. We have sent a support ticket along with meeting link.. Kindly check & reply us back so that we can assist you in getting the help from PayPal end. Our team will be more than happy to build a marketplace for you, together! - Team Webkul
Nitika is awesome! I love this app, it has really good features such as seller profile which to me is a huge asset. I'd suggest this app to anyone looking for a GREAT multivendor app. 5 stars!
excelente aplicacion la estoy usando y tienen muy bien servicio al cliente y te explican y ayudan con todo
Thank You for the amazing feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul
This app can do a lot and is superflexible if you can figure out how to configure it. It takes time and patience. I had concerns with support in the past, but they have really upped their game in the last couple of weeks and have been super helpful. Much much better. Thank you.
Innovative team with several app that I have been using. Great support and very helpful app. Keep it up guys! Much appreciated