Reviews (867)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for transforming a single vendor store into a multi-vendor platform, enhancing business operations and vendor management. It offers customizable features like advanced inventory management and integrates seamlessly with tools like Stripe. The interface is user-friendly, and the support team is noted for their responsive and effective global assistance. Continuous updates and reliable performance make it a cost-effective solution for marketplace needs.

September 5, 2019

Complete garbage. The app works fine I suppose, despite being glitchy, but the real issue is the company that made this. The most I can get from them is one email a day, and they wanted to charge me $3.5k for a really simple custom job. Took them almost 2 weeks to do the 20 minutes of works to tell me how much the custom job would cost, and that’s what they tell me. Ridiculous.

Avoid this company ...

pmbspot
United States
4 days using the app
Webkul Software Pvt Ltd replied September 5, 2019

Hi, Thank you for the feedback. But we would have appreciated it more if the same has been provided for Multivendor App, not the feedback for other apps on multivendor app.
...

Edited March 21, 2016

This is not really working for our needs. The customization is quite limited, and the UI is quite complex for what it does. It hasn't been updated for 2 years?

EDIT 1. It seems like the plugin has been updated a lot in the last few year.
EDIT 2. We've received multiple email asking us to change our review:

from: neha
Hi,
We have not heard from you for the past mails. Would request you to remove ...

Nousrire
Canada
2 days using the app
Edited May 18, 2020

The app works completely outside shopify, and the pricing structure is very misleading. You'll need to spend hundreds of dollars more per month to get the functionality that you likely need. The english translations are extremely poor. I'm also leaving a 1 star review because many of the 5 star reviews are obviously fake.

Quest Climbing Innovations
Canada
1 day using the app
Webkul Software Pvt Ltd replied May 19, 2020

Hi, Hope you are keeping safe.
In case you have issues in the pricing, then pricing structure is explained here : https://sp-seller.webkul.com/mvm-landing/compare-pricing/
...

September 22, 2017

I'm very disappointed on their worst service. Very very slow, they are not worth the money you pay.

Shoppingsubway
Philippines
1 day using the app
January 14, 2019

very very very bad customer service even ring in India some rude lady had few minute chat and then disconnect my call and I ring again she disconnect and send text that email us just this is the reason to uninstall this app.

silverzon
United Kingdom
1 day using the app
June 3, 2018

Too slow, lots of bugs, no custom domain-based url for seller sign up.

Monipur
United Kingdom
About 23 hours using the app
December 29, 2019

This app is trash. It offers such a basic version of a multi-vendor marketplace but is missing vast amounts of features. An example is that my sellers can't even see their quantity of inventory in their portal. I don't want to be a seller. I want to be the manager, but with this app. you have to be a seller. Their instructions are super basic. If you do not know anything about programming. This ...

Max Level Gamer
United States
About 22 hours using the app
Webkul Software Pvt Ltd replied January 3, 2020

Hi, Thanks for the review.
I think there is some confusion here as the Sellers can easily manage the inventory at their end with ease.
And being the store owner, you have all ...

Edited May 29, 2023

Signed up for the free trial, but right away the system appears to be clunky and cumbersome, so I wanted to cancel the trial same day. Well, there is NO WAY TO CANCEL and you can't speak to anyone and the chatbot says it will be many hours before they can get back to me. This is poor customer experience and it's been less than 24 hours. My advice is DO NOT INSTALL OR ACCEPT THE FREE TRIAL BECAUSE ...

The Mystic Marketplace
United States
About 5 hours using the app
Webkul Software Pvt Ltd replied May 30, 2023

Hey!! Thank you for the review. It's very unfortunate that you had the less-satisfied experience with the app. However, As we can see from the history that you installed the ...

May 17, 2017

I am unable to find the cancellation button so I am not charged... should be a bit more obvious.

Commondeer
United States
20 minutes using the app
Edited July 14, 2019

Frustrating app. Crashed my store twice. I do not recommend using it. It take slot of time and simply insecure app.

Shopperlo
United States
4 minutes using the app
Webkul Software Pvt Ltd replied July 15, 2019

Hi, please excuse for the less satisfied experience that you have with the App.
As we have checked, we noticed that you installed the app just for 4 mins : http://tinyurl.com ...