Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the ordering process of product variants, making it ideal for businesses tracking inventory or selling in bulk. It allows for product combos and bundles creation, customization of variant displays, and a one-button add all to cart feature. Merchants praise its smooth performance, responsive and patient support team, and affordability. The quick-response live chat and instructional videos are also highly valued.

November 20, 2023

It is the second store I am using this app, the support is so fast, and effective. And they also help to do customization depends on our requirement.

Top Succulent®
Hong Kong SAR
About 19 hours using the app
July 5, 2023

Found an app I really need!
When there was a problem, I asked through live chat, but they solved it right away.
Even though I'm using a free plan!
Their customer service is great!
I am so happy to meet this app.

78 Trading
Canada
8 months using the app
EFOLI, LLC replied July 6, 2023

Thank you for your kind words regarding the MultiVariant - Bulk Order app. We're thrilled to hear that you found our app to be exactly what you needed! It's great to know that our live chat support was able to quickly resolve any issues you encountered.

Providing excellent customer service is important to us, and we're glad that our team was able to assist you effectively.

We're equally happy to have you as a user and are here to support you every step of the way. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing MultiVariant, and we're delighted to have met your expectations!

October 26, 2023

Hector has been the biggest help! He spent hours with me recoding everything to suit my needs for my new cookie business! MultiVariants has allowed me to give my customers the best ordering experience. 10/10

Big Boy Cookies
Australia
3 days using the app
EFOLI, LLC replied October 28, 2023

Thank you for sharing your experience with Hector and the MultiVariants - Bulk Order app! We're thrilled to hear that Hector has been a tremendous help, spending hours to recode everything to meet your specific needs for your new cookie business.

It's great to know that MultiVariants has allowed you to provide your customers with the best ordering experience. Your 10/10 rating is greatly appreciated.

If you have any more requirements or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing our app and for your positive feedback!

July 6, 2023

I had a problem with my bundled package of 20 items showing up in Shopify as the price of one item instead of the total price of the 20 items. The chat support was incredibly helpful in fixing the issue and even shared a personalized screen-capture video of them making the change so I could do it myself in the future. Highly recommend this product and the support is A+.

Muffin Revolution
United States
4 months using the app
EFOLI, LLC replied July 6, 2023

Thank you for sharing your experience with the showing bundled package item's price. We're glad to hear that our support was incredibly helpful in resolving the problem you were facing.

It's great to know that our support went above and beyond by sharing a personalized screen-capture video to guide you through the process and empower you to make similar changes in the future.

We appreciate your recommendation of our product and are delighted that you had a positive experience with our support team. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our app and for your A+ feedback!

October 22, 2023

Top notch customer support !! The apps does it says it can do. Happy wiht it

Mars Fashion
United States
About 1 month using the app
EFOLI, LLC replied October 24, 2023

Thank you for your feedback! We're delighted to hear that you've had a positive experience with the top-notch customer support provided.

It's great to know that the app has delivered on its promises and that you are happy with it.

If you have any more questions or need assistance in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing MultiVariants!

July 27, 2023

Great app and quick support to fix minor bugs, does exactly what I need it to and would recommend for your store.

ek Wholesale
United Kingdom
Over 1 year using the app
EFOLI, LLC replied July 31, 2023

Thank you for your review of the MultiVariants - Bulk Order app! We're thrilled to hear that you find our app great and that it perfectly fulfills your needs.

We're glad that our support team was able to quickly fix any minor issues you encountered. We strive to provide timely and effective support.

Thank you for recommending MultiVariants to others. Please don't hesitate to reach out if you have any further questions or need assistance. We're here to help you make the most out of our app. Thank you for choosing our app and for your positive feedback!

September 19, 2023

excellent app, in addition to having a support team willing to help you in any way possible and with very short waiting times

Darwin's Corporate Gifts
United States
About 2 months using the app
EFOLI, LLC replied September 21, 2023

We're thrilled to hear that you find MultiVariants to be an excellent app. It's wonderful to know that you've had a positive experience with our support team, who are always ready to assist you promptly and with a willingness to go the extra mile. Your satisfaction is our priority, and we're here to ensure your experience with MultiVariants remains exceptional. If you ever have more questions or need further assistance, don't hesitate to reach out. Thank you for choosing our app!

August 16, 2023

the app works great once you wrap your head around it and the support team are always on hand to help with anything no matter how big or small

MSH Wholesale
United Kingdom
3 months using the app
EFOLI, LLC replied August 19, 2023

Thank you for your review of the MultiVariants - Bulk Order app! We're delighted to hear that the app works great for you once you've got the hang of it.

We're also pleased that our support team has been there for you, whether it's for big or small questions or issues. Providing excellent customer support is important to us, and we're glad we could assist you effectively.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help you make the most out of our app. Thank you for choosing our app and for your positive feedback!

May 11, 2023

This app has great features. It fits our product very well. There are some functional details in it that don't meet our needs, but you can contact customer service to make changes, and the customer service is satisfactory and skilled! I recommend everyone to try it!

AMOLEN
United States
2 months using the app
EFOLI, LLC replied May 13, 2023

Thank you for your review of the MultiVariants - Bulk Order app! We're glad to hear that our app's features are a great fit for your product.

We apologize that there are some functional details that do not meet your needs. However, we're pleased to hear that our customer service team was able to assist you in making the necessary changes and that you found their support satisfactory and skilled.

Thank you for recommending our app to others. If you have any further feedback or questions, please don't hesitate to contact us. We're always here to help and appreciate your business.

August 9, 2023

Excellent and fast customer support. Helped fix a conflict with my theme in no time. The minimum purchase add on is what I was looking for. Great app! Great customer service!

BT Imprintables Shirts
United States
4 months using the app
EFOLI, LLC replied August 12, 2023

Thank you for your review regarding the MultiVariants - Bulk Order App. we are thrilled that you had a fantastic experience with our tech support team. It's lovely to know that they swiftly resolved the theme conflict for you. We were also delighted that the minimum purchase add-on was precisely what you needed.
Your feedback about our app and customer service is greatly appreciated. Please don't hesitate to reach out if you need further assistance or have more to share. We're here to provide you with assistance 24/7.