Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline the purchase of various quantities and product variants with a single click. It's ideal for businesses selling bundles or multivariant items, and offers a smooth checkout process with customization options. Merchants also value its user-friendly interface, easy setup, and powerful customization features. The support team is praised for their efficiency, responsiveness, and proactive approach to resolving issues and implementing user feedback.

August 17, 2023

Very helpful and quick assistance! The representative was patient and kind even though I was asking confusing questions. Appreciate your help!

Cold Pressed
Norway
About 2 months using the app
EFOLI, LLC replied August 19, 2023

Thank you for your feedback! We're thrilled to hear that our support team provided you with helpful and quick assistance.

Patience and kindness are essential qualities in good customer service, and we're glad that our representative exhibited those qualities while addressing your questions, even if they were a bit confusing.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help you, and we appreciate your business. Thank you for choosing our app and for your kind words!

April 26, 2023

Awesome customer service. It was a little confusing to make several different listings but chat support was extremely quick and Alvin was awesome. Fixed my issues for me and even fixed coding issues on my shopify store that impacted their addon. I mean, what more can you ask for? Works great for people selling products in quantities like doughnuts, cookies etc. High recommend!

ChezMandi
Canada
About 1 month using the app
EFOLI, LLC replied May 1, 2023

Thank you for your amazing review of the MultiVariants - Bulk Order app! We're thrilled to hear that you found our customer service to be awesome and that Alvin was able to provide you with quick and efficient support.

We're glad that we were able to help you resolve your issues, and even fix any coding issues on your Shopify store. It's great to know that we were able to exceed your expectations with our customer service.

Thank you for recommending our app to others who may be selling products in quantities such as donuts and cookies. We appreciate your business and are always here to help if you need any further assistance.

March 27, 2023

After searching through many apps, this app was the only one that could do exactly what I was looking for! The support was so helpful in customizing this app to work exactly as I had hoped. I am so pleased!

The Red Wagon
United States
4 months using the app
EFOLI, LLC replied March 28, 2023

Thank you for your wonderful feedback regarding the MultiVariants Bulk Order app.
Great to know that the app could do exactly what you were looking for. Your kind words regarding our tech support team inspire us a lot to work more enthusiastically. For any of your further adjustments, reach out to our 24/7 support team without any hesitation.
Thanks again and wishing you a successful business ahead.

September 19, 2023

excellent support - very quick and they actually do custom walkthroughs just to speed up the instructions

VizoCare
United States
2 days using the app
EFOLI, LLC replied September 21, 2023

We're thrilled to hear that you had an excellent experience with MultiVariants. Providing quick assistance and custom walkthroughs to streamline instructions is something we take pride in. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. Your satisfaction is our top priority, and we're here to help whenever you need it. Thank you for choosing MultiVariants!

February 27, 2024

Super helpful staff, great functionality and a great tool for big basket selling.

LOVE BRAND & Co. B2B
United Kingdom
September 27, 2023

Intuitive set up and as easy as possible to use.

Baseballism Online
United States
2 days using the app
EFOLI, LLC replied October 1, 2023

Thank you for your feedback! We're glad to hear that you found the setup of the MultiVariants - Bulk Order app to be intuitive and easy to use.

If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing our app!

Edited May 16, 2023

I was so happy with this app until I noticed it does not work with the B2B Catalog feature. They are working on it but no release date
-- update : 2 weeks after this comment an upgraded version has been released and it works perfectly with B2B catalog feature. Thanks a lot

émoi émoi PRO
France
2 months using the app
EFOLI, LLC replied May 8, 2023

Thank you so much for your feedback. You were asking about the B2B Catalog feature, we have delivered it!
MultiVariants now support B2B catalogs price list and native multi-currency with the Shopify market. We truly value your feedback.
Once again, thank you so much for using MultiVariants - bulk order app for your B2B wholesale business. We hope you enjoy the new B2B catalogs price list and native multi-currency.

Do not hesitate to reach out if you have any further questions or queries.

July 20, 2023

The staff is very friendly, they helped me everything i ask for assistance not only on this product, but also a general issues too.

Risingwholesale
United States
4 months using the app
EFOLI, LLC replied July 23, 2023

Thank you for your kind words! We're delighted to hear that our support team has been very friendly and helpful in assisting you with everything you've asked for, both related to our app and other general issues.

Providing excellent customer service is important to us, and we're glad that our team was able to go above and beyond to support you.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're always here to help you. Thank you for choosing our app and for your positive feedback!

July 7, 2023

This is a superb app, incredibly versatile and great value for money! We've used it on all of our sites

Purition UK
United Kingdom
Over 1 year using the app
EFOLI, LLC replied July 8, 2023

Thank you for your wonderful feedback on the MultiVariants - Bulk Order app! We're thrilled to hear that you find it superb and versatile, and that it has provided great value for money across all of your sites.

We strive to offer a feature-rich and flexible app that meets the business needs of merchants like yours, and we're delighted that it has been a valuable tool for you across multiple sites.

Thank you for choosing our app, and we really appreciate your review regarding MultiVariants. If you have any further questions or need assistance, please don't hesitate to reach out. We are here to help 24/7.

Edited September 8, 2023

Thank you for your excellent support.

BLACKSMITH COFFEE COMPANY
United Arab Emirates
3 months using the app
EFOLI, LLC replied September 11, 2023

Thank you for your excellent review regarding the MultiVariants - Bulk Order App. We are glad to hear that you are satisfied with the support we have provided.
We are committed to providing business-centric solutions to our clients, and we always put efforts to make a positive impact on their businesses.
If you have any further questions or need any further assistance, please do not hesitate to contact us. We are here to help 24/7.