Reviews (304)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its cost-effective setup and competitive pricing. It features a user-friendly interface with auto-sync inventory and efficient product management tools, integrating seamlessly with Shopify. The customer support is responsive and accessible via multiple channels, including live chat. Merchants also value the quality and variety of fashion products, enhanced by regular updates, fast shipping, and straightforward order fulfillment, which collectively contribute to boosting business growth.
Refine
-
By rating
This company is horrible. They don't have most of the clothes in stock. And that's affecting my business. And sometimes they take a while to ship out the clothes. Customer service is slow to answer my questions. I just deleted the app and i don't want to work with this company anymore. I emailed them for a refund and they want give me my refund back from the months i didn't use the app. Please stay away from this company and find another vendor. Don't waste your time or money on them like me.
We appreciate your feedback and review.
At any given time we have over 5000 available SKUS, in stock ready to ship, with 100-200 new items added weekly.
We have a lot of extremely happy customers, as we are now shipping over 200 orders a day for them.
As the demand for our items is growing, we are stocking up more quantity and restocking items at much quicker rate as well.
Regarding your request to cancel the annual membership, the email was sent earlier today, all inquiries are responded to within 12-24 hours. You have fully been refunded, please check your email to confirm!
I had this app for 2 months, and it has a pretty good selection that frequently updates.
However, customer service isn't great. I didn't know I had to register for on their website to process my order. That takes 48-72 hours, which is reasonable. I would assume that once an order is placed on Shopify it would sync into the app but it didn't for me. When I reached out to customer service, I sent 3 emails and made 2 phone calls. I heard back 2 days later. Again, I assumed that was because I did not read carefully but recently I had a customer return an item, and it took 48 hours to process the return and 48+ hours to receive the label. It's unacceptable. (I still haven't received the return label and had to eat the cost so it's not worth it)
As a brand, customer service is so important so I'm torn. I think the lack of customer service is why I would personally not recommend this app.
We appreciate your review and giving our APP a chance. We actually do reply to every single email and inquiry within 24 hours.
You may want to check your spam and junk folders, sometimes are emails do end up in those folders.
We apologize if our response time for you was not satisfactory. As we are constantly trying to improve and cutting down the response time is definitely on top of our list.
The FREE labels we provide for returns do actually take 1-2 business days to process. Your request for the free return label was approved on 08/13 which means you will have your return label the latest by 08/17 which is the 2nd business day.
Again, thanks for giving our APP a try, we wish you lots of luck with your business!
I installed this app to help me generate more sales. However, since I launched this app a few months ago, to date I have not generated any income. I have since reached out for help, so this might change shortly.
Thank you for the review we appreciate it, make sure you are utilizing our items that are on sale, and our weekly promotions for the sale category. The items in the sale category are offered at a great cost which drives up a lot of sales for most of our members.
I have been using this app for a few days now and I had some technical difficulties that caused some confusion. Turns out that the issues were not with this app but the integration with the Shopify app. After clearing up the issue with Shopify the app is working great and I would definitely recommend it to my fellow business owners. 4 stars cause I always look forward to improvements. Thank you
Thanks for the review, we really appreciate it!
I do appreciate this app. Integrating the products into my store is pretty easy and the items are decent quality. Shipping is quick enough. I have 2 major concerns: 1) Sometimes the quantity of inventory is not in sync with what they have in stock. I have had multiple orders be canceled and refunded due to an item my customer ordered being out of stock. If they could streamline the inventory count process, that'd be great. 2) I paid for custom packaging and heard from customers that their order did not arrive with the customization. This is a huge problem because I paid a good amount of money for customization! I sent a complaint to them and they gave me an apology.
Thanks for the review we appreciate your time and your feedback.
We are currently working on upgrades to the app, which will increase the speed the stores are updated with the inventory sync.
As the demand for the merchandise is growing, we have also increased over the last year almost 3X the amount of quantity we carry for each sku.
Over 98% of the order are being fulfilled without any delays. However one of our main priorities especially as the demand for the merchandise is growing is to get that to closer to 100% as much as possible!
Once again thanks for your feedback.
This is a great App especially if you want faster shipping and the products are price friendly .I want to challenge the owners of this company. I wish they were more aggressive in adding more exciting products.My other store i use www.gitiwholesale.com as my supplier and results are amazing the only drawback is that i have to buy inventory upfront but their products sell like hot cake .I hope you take this challenge positively
Thanks for your review we definitely appreciate your review and your feedback, we are constantly looking to expand our product offering, to provide a wide range of merchandise, that is both trendy and affordable, to provide our dropship partners a higher chance of success. With new items weekly, we hope to satisfy the demands of all of our dropship partners. If you have certain manufacturers you work with and would like to recommend them to us so we can carry there products, please send an email to info@ccwholesaleclothing.com. Thanks again!
85% of tops are "off the shoulder" style or plain/basic. Not much to choose from. Only about 3-4 styles of womens clothing added daily (Mon-Fri). Plus size photos are not of plus sized women...Styles sell out fast as there are only (roughly) 20 available in each size/color (of the cute stylish tops).. Need more variety and more options to match the season. More sweaters/jeans would have been nice during the winter. Shipping and processing however is fast!!
We appreciate your feedback and giving our company and our APP an opportunity!
85% of the tops are definitely not off the shoulder tops, maybe when you joined our program that weeks items being added were mostly off the shoulder tops, however we definitely have much more wider styles available in our database of over 4000 skus. We are also adding close to 100 new styles every week.
Regarding plus size clothing: because we have the same style in regular and plus we do one photo-shoot with our regular size model. This is simply a cost effective measure we have to take to keep our costs down so we can make sure we are offering the best possible prices on the products for our partners. But if we have an item in stock only plus size, we will than use plus size model, like we have with a lot of our other plus size clothing.
Regarding Inventory stock: we have actually started in the past few weeks, stocking up more quantity per item and when we do restock an item we are stocking up more quantity there as well.
So we are both stocking more quantity initially when we buy the merchandise and stocking more quantity when we do restock the item.
Definitely keeping more qty on hand is a huge priority for us. Moving forward we will be definitely stock more quantity per style, so items are not selling out as quick.
I deleted this app a month ago and i am still being charged. May someone please cancel my subscription or tell me how to do it?
The charge you see may be for billing period that was prior to your cancelation date. Please contact Shopify support as they handle all billing related to the APP. Once they reach out to us we will authorize a refund for you.
Excellent app to be honest, easy to import products, nice marketing material. My only complaint is my orders started off shipping super fast, one did the same day, but now they are sitting around and it's disappointing that the consistency didn't stay the same.
Thanks for the review we appreciate the feedback, sometimes our tracking confirmation emails do end up in junk and spam folders, please send us an email with your order number and we can definitely check for you.
je suis déçu de se fournisseur, c'est trop compliqué... mon client commande et après plus de nouvelle on sait pas comment faire pour une personne qui débute c'est compliqué, de plus je demande comment cela se passe on m'envoie un liens qui me dis de cree un compte de repasser commande manuellement pour que mon client qui as deja commander payer reçois son article et de plus on me dit qu'il faut commander minimum 100 dollars je vais pas tarder a quitter dommage car jaime vraiment beaucoup leurs produits.
cest une application faite pour commander et vendre en physique chose que je ferais surement a lavenir
We appreciate your feedback i hope i have understood you correctly, forgive me if i have not, regarding the minimum purchase requirement, that is for regular wholesale customers only, when you are a drop ship member with us, meaning if the app is active in your store, after you notify us, your account will be updated and the minimum purchase requirement will be removed from your account. So you can order 1 piece at a time if you need to!