Navidium Shipping Protection

Cart Upsell | Cross Sell | Order Protection | Ship Insurance

Shopify app insights
  • Popular with businesses in the United States

Free plan available. 7-day free trial. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes

  • Speed tested: no impact to your online store

Key values section

Shipping Protection Upsell

Offset the cost of lost, stolen, damaged shipments. Route shipping protection premiums back to yourself, creating a self-insured Upsell.

Customer Service & Claims

Own the Entire Claims Experience. No 3rd Parties breaking up your customer service process. Upsell your own Shipping Insurance Protection.

Cart Upsell or Order Upsell

Keep all the Shipping Protection and offset fraud, chargebacks, Stolen Shipments when claims are low, as an order upsell, and cart upsell.

App details

Navidium Shipping Protection

Navidium Shipping Protection

Route Insurance Protection Fees Back To You & Increase Conversion Rate with this Cart Upsell or Checkout Upsell for all Shopify Stores.

Navidium is a self-service platform designed to give you the tools to create a self-funded shipping protection plan and manage incoming claims from your customers. (We are not an Insurance Company, and do NOT Underwrite plans.)

Built by a leading team with experience with Facebook, Google, Shopify, Recharge, Pinterest, Yotpo, Okendo, Smile.io, Rebuy, Facebook Ads, Tiktok, judge.me, Loox, Snapchat, SMSBump, Slide Cart, Gem Pages, Page fly, Postscript, Gorgias, Reamaze, Klaviyo, Mailchimp.

We experienced the pain of lost packages, dealing with insurance companies, chargebacks, fraud orders, etc. We know what it’s like to have to route your revenue to a 3rd party, and send your customers to someone else to resolve their issues. Route shipping protection fees back to yourself. Stop giving shipping insurance companies free revenue, and route order protection premiums to you.

How Upselling Shipping Protection and Order Protection Works

  • Collect Package Protection Fees during Cart or Checkout
  • Use the funds collected to offset the occasional lost, stolen, or damaged packages
  • Keep remaining funds as profit when you don't have to pay out claims.
  • App Monthly Fees pays for itself within a few days of orders!
  • Prevent Chargebacks and Offset Lost Chargebacks
  • Upselling and cross-selling shipping protection in cart and checkout
  • Help reduce shipping costs, increase average order value, and pad your margins.

Benefits

  • Fully integrated and seamless claims management system
  • Fraud Blocker, Chargeback Blocker
  • You keep all the shipping protection revenue
  • Increase your AOV + Bottom Line
  • Full Reporting & Analytics
  • No Police Reports, No Conversion Rate Decrease
  • Reduce Customer Service Complaints & Workload

Instantly Manage Order Claims With Refunds, Exchanges, Reorders, Subscriptions, and more

  • Our Platform provides you with the ability to replace, reorder, or exchange orders with one click, all while tracking claims so that you always have the data available at your finger tips.
  • Block Fraud Orders, Fraud Prevention, Chargeback Prevention, and Fraud Blocker

Migrate over from Other Shipping Insurance Apps and Shipping Protection Apps 100% Free

We do it all for you absolutely free. We’ll remove the existing code, replace it with Navidium’s and ensure that everything is flawless before you even go live!

Fight Fraud Orders and Chargebacks

Our state-of-the-art platform allows merchants to identify high-risk orders, repeat customers who rebuy and file lost order claims, and allows you to put a stop to it.

Supports All Cart Types, Slide Carts, Rebuy Carts, Upsell Carts, Mini Carts etc.

Launch date

Integrates with

  • Shipping Insurance
  • Shipping Protection
  • Returns Management
  • Upsell
  • Rebuy Cart
  • Slide Cart
Navidium Shipping Protection

Navidium Shipping Protection

Route Insurance Protection Fees Back To You & Increase Conversion Rate with this Cart Upsell or Checkout Upsell for all Shopify Stores.

Navidium is a self-service platform designed to give you the tools to create a self-funded shipping protection plan and manage incoming claims from your customers. (We are not an Insurance Company, and do NOT Underwrite plans.)

Built by a leading team with experience with Facebook, Google, Shopify, Recharge, Pinterest, Yotpo, Okendo, Smile.io, Rebuy, Facebook Ads, Tiktok, judge.me, Loox, Snapchat, SMSBump, Slide Cart, Gem Pages, Page fly, Postscript, Gorgias, Reamaze, Klaviyo, Mailchimp.

We experienced the pain of lost packages, dealing with insurance companies, chargebacks, fraud orders, etc. We know what it’s like to have to route your revenue to a 3rd party, and send your customers to someone else to resolve their issues. Route shipping protection fees back to yourself. Stop giving shipping insurance companies free revenue, and route order protection premiums to you.

How Upselling Shipping Protection and Order Protection Works

  • Collect Package Protection Fees during Cart or Checkout
  • Use the funds collected to offset the occasional lost, stolen, or damaged packages
  • Keep remaining funds as profit when you don't have to pay out claims.
  • App Monthly Fees pays for itself within a few days of orders!
  • Prevent Chargebacks and Offset Lost Chargebacks
  • Upselling and cross-selling shipping protection in cart and checkout
  • Help reduce shipping costs, increase average order value, and pad your margins.

Benefits

  • Fully integrated and seamless claims management system
  • Fraud Blocker, Chargeback Blocker
  • You keep all the shipping protection revenue
  • Increase your AOV + Bottom Line
  • Full Reporting & Analytics
  • No Police Reports, No Conversion Rate Decrease
  • Reduce Customer Service Complaints & Workload

Instantly Manage Order Claims With Refunds, Exchanges, Reorders, Subscriptions, and more

  • Our Platform provides you with the ability to replace, reorder, or exchange orders with one click, all while tracking claims so that you always have the data available at your finger tips.
  • Block Fraud Orders, Fraud Prevention, Chargeback Prevention, and Fraud Blocker

Migrate over from Other Shipping Insurance Apps and Shipping Protection Apps 100% Free

We do it all for you absolutely free. We’ll remove the existing code, replace it with Navidium’s and ensure that everything is flawless before you even go live!

Fight Fraud Orders and Chargebacks

Our state-of-the-art platform allows merchants to identify high-risk orders, repeat customers who rebuy and file lost order claims, and allows you to put a stop to it.

Supports All Cart Types, Slide Carts, Rebuy Carts, Upsell Carts, Mini Carts etc.

Launch date

Integrates with

  • Shipping Insurance
  • Shipping Protection
  • Returns Management
  • Upsell
  • Rebuy Cart
  • Slide Cart

Pricing 7-day free trial

Free

Free to install

Up to 50 Orders a Month

  • Up to 50 Orders a Month
  • Free Expert Installation
  • Automatic Installation
  • Shipping Insurance Support
  • Email Support

Essential

$29.99/month

Up to 500 Orders Per Month

  • Up to 500 Orders a Month
  • Free Expert Installation
  • Fraud Blocker & Chargeback Prevention
  • Automatic Installation
  • Live Chat Support

Growth

$49.99/month

Up to 1000 Orders a Month

  • Up to 1000 Orders a Month
  • Free Expert Installation
  • Block Fraud Orders
  • Prevent Chargebacks
  • Email Support
  • Live Chat Support

Enterprise - Plus

$99.99/month

  • Unlimited Orders
  • Free Expert Installation
  • Fraud & Chargeback Blocker
  • Email Support
  • Shopify Plus Checkout Widget
  • Live Chat Support

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • SportStop.com

    Location United States
    Time spent using app 17 days

    Finally a better solution for funding loss and damage in shipping. We have tried other solutions but was never satisfied with the service that those companies provided to our customers. Now we can have a pool of money to "self insure" those packages and take care of customers faster without loosing money. We have been on navidium for only 3 weeks, but we are very happy with it. 50% of our customers are opting into the package protection and only a handful of customers purchased it inadvertently and wanted a refund (which we provide right away if they ask). I highly recommend this app for any ecommerce company that has problems with lost or damaged products in shipping (which I think is 100% of merchants).

  • Ativo Skincare Inc.

    Location Canada
    Time spent using app 4 months

    We moved from another app that made the customer experience difficult. It was important to us to handle the claims as we saw fit and Navidum allows us to do that. Highly recommend this app for self-management of any insurance claims. Easy integration. Support emails could be answered a little more quickly but overall we are super happy with the app and the support we've received.

  • Ivy City Co

    Location United States
    Time spent using app 6 months

    This app has literally helped our store save so much $$ ! We were already sending out so many replacements to our customers and the Route app we were using before was not customer friendly and had a long waiting period. This app let's us service our customers right away.!

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