Overall rating
3.3
Counts per rating level
  • 63% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 23% of ratings are 1 stars
June 1, 2023

With nearly 1/2 of their reviews being 1 star.. this is basically all you need to know about the app!

Very buggy, with tons of duplicates, and unable to sync all the products and all the orders. Has created tons of wasted time cleaning up its mistakes.

The best part, after months of trying to get it to work properly I gave up so I uninstalled it from the shop but I still got charged!

They have a company policy of no refunds but will give a 100% coupon with no expiration date for the service you canceled...LOL! This fact here is the only reason I took time out of the day to write this review

Their much better apps and more importantly, better run companies here.

Unique Skateboard Wall Art and More | YFOS ART
Canada
Edited March 28, 2023

We used this app to connect to Shopify our multichannel listings for several years. Worked perfectly for our needs. When we had to edit SKU codes, support was very helpful patient and proficient. Highly recommend and it's getting everyday better!

nanà italian heart
Italy
Time spent using app: 5 months
Nembol Inc. replied March 28, 2023

Thank you for your review. We greatly appreciate your kind words and are delighted to hear that our product has made a positive impact: we do work everyday to improve its speed, exactness, and range of functions. We wish you the best of luck with your business. Please don't hesitate to reach out to us if you need any further assistance.

January 17, 2023

The various bugs I encountered made it impossible for me to synchronize between different channels. There are many, many errors and duplicate products in synchronous products. You can never reach the customer service personnel. Problems can never be solved.
Nembol destroyed my shop.

Kali Dresses
United States
Time spent using app: 3 minutes
Nembol Inc. replied March 28, 2023

Dear User, we appreciate you taking the time to provide us and the public with your feedback. However, we noticed that our app has been installed in your Shopify store for 3 minutes in total, and that it was neither setup nor used by you at all.

We therefore have concerns about the validity of your claims.

We also noticed that this review is one of at least 5 repeated reviews left to us by multiple Shopify stores connected to the same seller, you. This violates Shopify policies, as well as good business practice.

We pride ourselves on delivering exceptional customer service and support, and we take all feedback seriously. If you would like to provide us with more information about your experience, we would be happy to assist you. However, we must also remind you that false claims or misuse of our services will not be tolerated. Thank you for your understanding.

January 5, 2023

We have been with Nembol from the start of selling on multiple platforms, we could not ask for better service, fast response time, and an all around amazing product! Anyone wanting a product that keeps inventory straight without having to worry, Nembol is the ONLY choice! Each person we have worked has gone beyond the call of duty to help us and answer questions very quickly. Great Product and Super Staff!!

Vintage Memories and More
United States
Time spent using app: Almost 2 years
Nembol Inc. replied March 28, 2023

Thank you for taking the time to provide us with your valuable feedback. Your kind words have made our entire support and product teams proud of their efforts. We wish you the best of luck with your business and we are always here to assist you whenever you may need us. Please do not hesitate to reach out to us anytime.

December 19, 2022

An app that can destroy a store. Every release has a lot of bugs. These bugs will never be fixed for you.

BohoLee
United States
Time spent using app: 2 minutes
Nembol Inc. replied March 28, 2023

Dear User, we appreciate you taking the time to provide us and the public with your feedback. However, we noticed that our app has been installed in your Shopify store for 2 minutes in total, and that it was neither setup nor used by you at all.

We therefore have concerns about the validity of your claims.

We also noticed that this review is one of at least 5 repeated reviews left to us by multiple Shopify stores connected to the same seller, you. This violates Shopify policies, as well as good business practice.

We pride ourselves on delivering exceptional customer service and support, and we take all feedback seriously. If you would like to provide us with more information about your experience, we would be happy to assist you. However, we must also remind you that false claims or misuse of our services will not be tolerated. Thank you for your understanding.

December 19, 2022

This app ruined my store. Too many bugs can never be fixed. The developers keep asking you to find bugs. Always solving problems.

Timeless Dresses
United States
Time spent using app: 2 minutes
Nembol Inc. replied March 28, 2023

Dear User, we appreciate you taking the time to provide us and the public with your feedback. However, we noticed that our app has been installed in your Shopify store for 2 minutes in total, and that it was neither setup nor used by you at all.

We therefore have concerns about the validity of your claims.

We also noticed that this review is one of at least 5 repeated reviews left to us by multiple Shopify stores connected to the same seller, you. This violates Shopify policies, as well as good business practice.

We pride ourselves on delivering exceptional customer service and support, and we take all feedback seriously. If you would like to provide us with more information about your experience, we would be happy to assist you. However, we must also remind you that false claims or misuse of our services will not be tolerated. Thank you for your understanding.

December 11, 2022

Terrible experience, this app should never exist. Disgusting. The transmission products used are basically wrong. A high fee was paid, but it brought a huge workload.

orlandodress
United States
Time spent using app: 25 days
Nembol Inc. replied March 28, 2023

Dear user, thank you for taking the time to share your feedback. We would like to apologize for any inconvenience you may have experienced while using our app.

During our support exchanges with you, we noticed that your products wouldn’t list on one single specific channel among the 12 we serve.

This may happen because a seller’s account is suspended by a channel, and channels typically suspend a seller due to (repeated) policy violations. This is why we asked you further information: to ascertain if we could help you at all.

When a seller gets suspended by a channel, they must address the issue directly with that channel, and channels do not share with us any information regarding a seller or their status.

We also notice that this review is one of at least 5 repeated reviews left on our product by multiple Shopify stores connected to you. We wish to inform you that leaving multiple reviews represents a violation of Shopify policies.

We value our customers' satisfaction and would like to ensure that all our users have a positive experience with our app and a trustworthy experience with the Shopify Apps store.

Please be warned that we will pursue all due steps to protect our users and our business from misleading, false, and repeated reviews, as well as from any other inappropriate or unlawful practice.

Please feel free to reach out to us with any questions or concerns you may have. We wish you the best of luck with your business.

December 11, 2022

Very poor service.
Too many mistakes and duplicate products. Too much time wasted and paid dearly....

glasgowdresses
United States
Time spent using app: 1 day
Nembol Inc. replied March 28, 2023

Dear user, we appreciate you taking the time to provide us and the public with your feedback. However, we noticed that our app has been installed in your Shopify store for approximately 24 hours, and that it was neither setup nor used by you at all.

We therefore have concerns about the validity of your claims.

We also noticed that this review is one of at least 5 repeated reviews left to us by multiple Shopify stores connected to the same seller, you. This violates Shopify policies, as well as good business practice.

We pride ourselves on delivering exceptional customer service and support, and we take all feedback seriously. If you would like to provide us with more information about your experience, we would be happy to assist you. However, we must also remind you that false claims or misuse of our services will not be tolerated. Thank you for your understanding.

December 2, 2022

I'm not sure what went wrong for others, but Nembol is the first software that actually works for us linking AND syncing our inventory from eBay to Shopify. Any update made on Nembol is instantly synced to our selling platforms, when I got things mixed up or needed help, they sorted everything for us in no time, and obviously when we sell something on one of our platforms the quantity is synced on the other. Could it be better? Sure; but it couldn't be any more reliable. It's not 2k/month so I, for one, don't miss any shiny buttons...

Tetronik Limited
United Kingdom
Time spent using app: 3 months
October 20, 2022

Does not integrate well. The inventories wont update and listing takes longer than via the channels you are trying to list too. Not a good replacement for the ebay integration app

Gaita
United Kingdom
Time spent using app: 1 day