Highlights
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Works with the latest themes
About this app
Multichannel customer service solution with Live chat, Helpdesk, Chatbot & more to increase sales.
NestDesk centralizes all support conversations from different stores across any channel in just one unified inbox. With detailed customer behavior and product recommendations, you can unlock sales from every conversation right in the chat portal. By using our Helpdesk & Chatbot, delivering 24/7 proactive customer service is made possible. Help more customers in less time with smart conversation management & assist customers from wherever you are with the powerful & intuitive NestDesk mobile app.
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Manage & respond to Facebook Messenger & Live Chat messages from one inbox.
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Share product recommendations, browse inventory & create orders while chatting.
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Make powerful self-service widget with Helpdesk, order tracking & order action.
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Have customer profiles, preview carts & track website visitors in real-time.
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Increase responsiveness & automate your support with chatbot & saved responses.
Pricing
7-day free trialFREE
Free
- Unlimited conversations
- 1 agent as admin
- 1 store integration
- 1 Facebook integration
- Live chat customization
- Browser notifications
- Mobile app
BASIC
$5.99/month
$5.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- 2 stores & FB integrations
- Live visitor data
- Automation rules
- Order tracking
- Remove watermark
- 5 FAQs
ADVANCED
$14.99/month
$14.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- Unlimited stores & channels
- Unlimited FAQs
- All in Basic, plus
- Business hours
- Offline email notifications
PROFESSIONAL
$34.99/month
$34.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- Unlimited stores & channels
- Unlimited FAQs
- All in Advanced, plus
- Chatbot
- Order management
- Private macros
FREE
Free
- Unlimited conversations
- 1 agent as admin
- 1 store integration
- 1 Facebook integration
- Live chat customization
- Browser notifications
- Mobile app
BASIC
$5.99/month
$5.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- 2 stores & FB integrations
- Live visitor data
- Automation rules
- Order tracking
- Remove watermark
- 5 FAQs
ADVANCED
$14.99/month
$14.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- Unlimited stores & channels
- Unlimited FAQs
- All in Basic, plus
- Business hours
- Offline email notifications
PROFESSIONAL
$34.99/month
$34.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- Unlimited stores & channels
- Unlimited FAQs
- All in Advanced, plus
- Chatbot
- Order management
- Private macros
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
88 reviews
I'm thoroughly impressed with this app. While I initially encountered some technical hiccups, the support team swiftly came to the rescue. The app's user-friendly interface and seamless integration with Shopify for order and product imports make it a standout choice. I highly recommend it, and I believe I've stumbled upon a winning app. The customer support, led by Kevin, is truly exceptional. Kevin went above and beyond to assist me, and for that, I'm genuinely grateful.
Hi valued customer,
We're absolutely delighted to hear about your positive experience with our app and our support team, particularly Kevin. Your kind words and recommendation mean a lot to us.
We're committed to delivering a user-friendly and reliable experience, and it's wonderful to know that you found our app to be a standout choice for your needs. We'll be sure to pass on your appreciation to Kevin, and we're grateful for the trust you've placed in us.
If you ever have more feedback or need further assistance, please don't hesitate to reach out. We're here to support you, and we look forward to continuing to provide you with excellent service. Thank you for choosing NestAds!
Cheers,
Chloe
I highly recommend NestDesk app to any professional store for live chat. It is extremely well configured at the back end easy to use and Above and Beyond in their fast professional superior customer service to any other chat app I've used before. Here I would like to thank Rachel for the professional support she has done for my store. Im grateful to you Rachel and million thanks
Hi,
Thank you so much for your wonderful recommendation and kind words about NestDesk! We're thrilled to hear that you found our app easy to use and appreciated our superior customer service.
Rachel, in particular, has been a valuable part of our team, and we're glad she was able to provide professional support for your store.
We're truly grateful for your support, and we're here to assist you with anything you need. If you have any more questions or if there's anything else we can do for you, please don't hesitate to reach out.
Warm regards,
Chloé - Customer Success Manager @ NestScale
Great Service
Dear customer,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the NestDesk app.
If there's anything specific you love about it or any features you'd like to see in the future, feel free to let us know. We're always working to make the experience even better for our users.
Regards,
Chloé - Customer Success Manager @NestScale
The service attitude is excellent, with prompt responsiveness and problem-solving capabilities.
Dear Gabriel,
On behalf of Rachel, Kevin, and the entire NestAds team, we extend our heartfelt gratitude for your kind words about our service attitude. Your acknowledgment of our prompt responsiveness and problem-solving capabilities means the world to us.
Thank you immensely for recognizing our efforts. We're committed to maintaining this level of excellence and ensuring that every interaction you have with us is met with the same high standards.
Should you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here and ready to continue providing top-notch service.
Best Regards,
Chloé - Customer Success Manager @NestScale
Helpful
Hi there,
Thank you so much for your review. It's a huge motivation for us to improve and serve customers better!
If you need any assistance, feel free to contact our support team.
Regards,
Chloé
About this app
Built by NestScale
About NestScale
4.9 average rating
1 year building apps for the Shopify App Store
70 Circular Road #02-01, Singapore, 049365, SG
Support
Send a messagesupport@nestscale.com
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