Reviews (286)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to reduce shipping costs significantly through competitive pricing on both domestic and international shipments. It is praised for its seamless Shopify integration, which includes features like auto-populating shipping addresses, printing labels, and tracking shipments, all of which streamline the shipping process. The app offers a variety of carrier options, enhancing flexibility in shipping preferences and cost management. Additionally, the customer service is noted for its responsiveness and efficiency, and the interface is user-friendly and easy to navigate. Regular updates ensure the app continuously meets merchant needs, making it a valuable tool for managing shipping operations and aiding in business growth for small businesses.

September 20, 2024

Super Easy Integration with Shopify and easy to work with. They have an amazing team, Always helpful and always supportive.

I definitely Recommend NetParcel to everyone

Nested Technologies Corp.
Canada
7 months using the app
netParcel replied September 23, 2024

Thank you for your review and for recommending us to other businesses! We very much look forward to being a long-term partner to Nested Technologies Corp's incredible growth!

September 20, 2024

I have been using NetParcel for over 9 years now. They are amazing and have been great to deal with. Amazing pricing, Great customer support.
I definitely recommend any company that required shipping to use NetParcel

InfinitDrones Corp.
Canada
8 months using the app
netParcel replied September 23, 2024

Thank you for this wonderful review! Our team is always thrilled to hear this type of feedback, especially from a longstanding customer like InfinitDrones Corp! We look forward to being a continued partner in your growth.

September 27, 2024

Very easy to implement, great rates and it connects with PayPal for payment. Perfect when you invoice customers for shipping via PayPal. One stop shop.

The Custom Place
Canada
4 months using the app
netParcel replied September 30, 2024

Thank you for this thoughtful review! We're thrilled to hear that our rates and PayPal integration are helpful to your business. We look forward to being a continued partner in The Custom Place's growth!

July 16, 2024

Greta product, good rates and a smooth integration with Shopify. Recommended

Bezel House
Canada
About 1 year using the app
netParcel replied July 18, 2024

Thank you for this wonderful review! We're always thrilled to hear that our rates and Shopify integration are helpful to businesses like Bezel House. We look forward to being a continued partner in your growth!

July 25, 2024

Great service and great rates.

Hit Hero Company
Canada
4 months using the app
netParcel replied July 29, 2024

Thank you for the review! We're always happy to hear that our rates and service are beneficial to our customers. We look forward to being a continued partner in Hit Hero Company's growth!

April 3, 2024

We've been utilizing Netparcel for several years and highly recommend them for shipping! They provide competitive pricing along with a variety of carrier options for shipping. The convenience extends to shipping intentionally with the best rates. The customer service team is also top-notch! Highly recommend.

KUVRD
Canada
Over 3 years using the app
netParcel replied April 5, 2024

Thanks so much for this great review! We are thrilled to here our competitive pricing, carrier options, and support are helpful to KUVRD. Looking forward to continued support of your growth!

February 2, 2024

I started using Netparcel years ago and I have to say that they have the BEST rates to every place that I have sent a package. I refuse to use anyone else and frankly other shipping providers can learn a thing or two from Netparcel, pricing aside their customer service is top notch. I have never had an issue with their site or my account. Whenever I send an inquiry they respond that very day and the issue is resolved. Speaking of shipping, I find their courier rates are cheaper than Postal without tracking. That pretty much says it all in my opinion.

I will continue using Netparcel and I'd say that you will not be disappointed with their service, best rates out there. Thank you Netparcel for everything you do for us small business owners.

North Pacific Diecast
Canada
3 months using the app
netParcel replied February 6, 2024

Thank you for taking the time to write such a detailed review! We strive to provide great customer service, and always love hearing this type of feedback from longstanding customers like North Pacific Diecast. We look forward to being a continued partner in your growth!

January 19, 2024

I have been using netParcel since 2022, and they have consistently met my expectations. The customer service is, without exaggeration, excellent. They always respond very promptly, are there to assist me when needed, and consistently follow up as required. They provide delivery options with multiple carriers, making it a service I highly recommend to everyone. Thank you very much, netParcel!

Boutique Step in Style
Canada
8 months using the app
netParcel replied February 6, 2024

Thank you for this lovely review! We're always thrilled to hear that our customer service serves our customers' needs, and we very much appreciate your recommendation of our services to others! We look forward to being a continued partner in Boutique Step in Style's growth!

February 28, 2024

Love using netParcel! Extremely user friendly and easy to navigate. They offer some of the best shipping rates - lots of carriers to choose from and delivery options. Highly recommend!

CARTEL LASH & SUPPLY CO
Canada
5 months using the app
netParcel replied March 1, 2024

Thank you so much! We're thrilled that you find our solution easy to use and that our rates/carrier options provide a good range of options. We look forward to continued support of Cartel Lash & Supply Co's growth!

April 3, 2024

Netparcel is very useful for us to deal with returns labels as Shopify can’t take this part in Canada. And sometimes also good for fulfill some orders as well. Strongly recommend it!

Lulamax Shoes
Canada
About 1 year using the app
netParcel replied April 5, 2024

Thank you for your review and for the recommendation to other merchants! We're always happy to hear that our platform is helpful to Lulamax Shoes, and we look forward to continued support of your growth!