Reviews (292)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective shipping solutions, especially beneficial for small businesses. It offers a variety of carrier options and integrates smoothly with Shopify, enhancing operational efficiency. The user-friendly interface and reliable customer support are highly praised. Features like real-time shipping quotes, direct label generation, and commercial invoice creation for international shipments are noted for reducing costs and improving delivery times.

December 14, 2020

I love Netparcels rates, but they need to be integrated into Shopify like Canada Post. Customers don't want a shipping quote after the fact, they want real time rates in checkout.

Ediblephotos.ca
Canada
About 2 months using the app
November 16, 2019

Netparcel is great but I can't seem to figure out how to integrate it with my store. Wish it was easier to use.

Glazd.
Canada
About 1 month using the app
June 30, 2021

Stopped working with no warning. Many customers started calling telling us we didn't offer shiping.

La Guilde
Canada
3 days using the app
netParcel replied July 5, 2021

Thank you for your feedback and for taking the time to review our app. We apologize for the issue you are describing. One of our carrier partner’s APIs was providing a slower ...