Reviews (172)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing shipping costs with competitive rates and multiple carrier options. It integrates seamlessly with Shopify, automating order imports and simplifying shipping label and invoice creation. The app supports both domestic and international shipping and is noted for its reliability and responsive customer support. It's valued for enhancing shipping operations through its comprehensive features and cost-effectiveness.

Edited March 10, 2026

It was disappointing to discover after registration that our Shopify plan needs an upgrade to use this app effectively. Specifically, the app requires 'carrier-calculated shipping,' which wasn't clearly stated upfront. To make matters worse, the 'Learn More' link led to a 404 page error. On a positive note, their support team was very responsive when we reached out, though we haven't been able to actually test the app yet.

fitzBODY.com
Canada
22 minutes using the app
May 17, 2025

Great app that plugs in with Shopify quite nicely. My only small gripe is the inconsistency in how their invoicing appears to come in different formats.

Daisy Chain Book Co.
Canada
6 months using the app
Edited July 30, 2019

Totally would recommend this app to another customer. We were shopping around because of the Canada Post potential strike and we liked this app a lot. Gives you multiple options, breaking it down by cost and transit time.
Give you the ability to import a shopify order number for easy entry.

Room for improvement would be:
- Canada Post integration
- Ability to link from the Shopify order page directly to get a quote on netparcel

All minor but would be handy.

Great job netParcel!

Redriverpaddle
Canada
About 3 years using the app
June 27, 2022

Friendly and helpful customer support. Netparcel is a good option for Canadian shippers, and has reliable couriers (Puro, DHL, and the like).

Archives Wine & Spirit Merchants
Canada
Over 1 year using the app
netParcel replied July 11, 2022

Thanks so much for this lovely review! We strive to provide a wide range of carriers and services, and are thrilled to be supporting Archives Wine & Spirit Merchants' continued growth.

April 5, 2023

Netparcel offers great rates on various courier shipments, especially for international shipping, and the Shopify integration makes it easy to bring the customers' address over to get quotes. It would be nice if the import also brought in order items/weights/HS codes, etc, but for now it's worth the price/service to just plug that in myself. I have never had an issue with shipments with them and my few interactions with their team have been professional and pleasant.

Softer Specialty Drink Co.
Canada
11 months using the app
netParcel replied April 25, 2023

We appreciate your review and are glad to hear our rates and integration are helpful! We will certainly let you know if the feature you mentioned becomes available in the near future. In the meantime, we will continue striving to support Softer Specialty Drink Co's growth!

November 25, 2019

i have used this app because i have a drop shipping point. Netparcel has been great for my shipping needs and i was able to use whatever shipper i wished through the netparcel app.

hutsiestoolsales
Canada
4 months using the app
April 4, 2017

I have had great success with Netparcel. It is easy to use and has saved me $$ significantly.

Sustainable Marine Canada
Canada
3 months using the app
July 10, 2016

Simple, easy to use. Customer info is carried over from Shopify by entering the order number. A few clicks and you can see all the rates by the supported carriers. I can confidently recommend this service to anyone looking for an alternative to Canada Post, or to offer customers "to their door service" when Canada Post only delivers to their mail box.

Fleetwood Digital
Canada
2 months using the app
July 30, 2019

My customers do a lot of custom work and typically need stock at the last minute. It is a great feature for customers to be able to see real-time quotes and choose their shipping carrier of choice. For me, I love the ability to import an order saving time in generating a shipping label. One thing I would see as a nice feature would be to allow customers to also choose options like signature required and residential as these can (for some carriers) increase the cost at the time that the label is generated and not accounted for when the customer receives a quote.

Beyond Craft Vinyl
Canada
About 1 month using the app
Edited January 16, 2018

I really do love this app. Quick and easy to use, and they beat my negotiated UPS rates. I didn't give it 5 stars, because I need to use their website, to produce postage. There may be a way to have it integrated into my store, but I believe I'd need to either have the $300/month plan, or pay $20 ala-carte.

I'll probably end up doing that....as $20 is saved, in no time.

Oh, and by the way, I'm a USA shipper.
----------------------
Well, after a month of shipping, here's what I can tell you.
The rate quoted, will not be the rate you pay, 90% of the time.
I'm so sick of these surcharges.
$3.85 for residential delivery
$1 for fuel
$3.25 for Extended Area surcharge

These additional fees are never quoted, until you get your bill.
Fedex does this, and UPS does this. In my book, it's "bait and switch".
The post office doesn't back-load these fees, so these guys don't need to either....but they do.

So, until Fedex and UPS drop these extra fees, I'll stick with USPS, where I can see what I get.

Oh, by the way, when you purchase postage via Amazon, and you select UPS or Fedex, what you see, is what you pay. Amazon demanded that there be no extra surcharges, when they negotiated their contract with Fedex/UPS.

I'll leave my star rating at 4, because I think netParcel is simply a vendor for Fedex, so it's probably not their fault.

Woodchucks Wood
United States
29 days using the app