Reviews (196)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordable shipping solutions and competitive rates that help reduce costs. It offers a wide range of carrier options, seamless Shopify integration, and a user-friendly interface with real-time quotes. Features like automatic fulfillment, direct label generation, and commercial invoice creation are particularly valued for international shipping. Excellent customer service and reliable performance are also highlighted, enhancing business growth and shipping efficiency.

March 14, 2025

When it works, it works great.
Unfortunately I have been charged more overage, wrong address and unknown reason fees on this platform than any other platform.
I dispute one out of every 3 shipments, and have reduced the amount I rely on Netparcel exponentially. It's a shame, as it is an easy system to use and accesses services i would ordinarily not have access to. But it's impossible to pre-check customer supplied addresses, and you're charged $15 every time they deem it so.. PLus, 1/2" discrepency on one measurement can lead to $20-$50 in additional charges. Be wary.

Ontario Archery Supply
Canada
3 minutes using the app
Edited December 6, 2018

With the latest Canada Post disruption and Purolator no longer providing pickups from netParcel we have become very disappointed with netParcel and it's customer service and lack of communication at a crucial time of year for shipping.

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Gary Quiring
President, Saltspring Soapworks Ltd.

Saltspringsoapworks
Canada
Over 2 years using the app