Reviews (286)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to reduce shipping costs significantly through competitive pricing on both domestic and international shipments. It is praised for its seamless Shopify integration, which includes features like auto-populating shipping addresses, printing labels, and tracking shipments, all of which streamline the shipping process. The app offers a variety of carrier options, enhancing flexibility in shipping preferences and cost management. Additionally, the customer service is noted for its responsiveness and efficiency, and the interface is user-friendly and easy to navigate. Regular updates ensure the app continuously meets merchant needs, making it a valuable tool for managing shipping operations and aiding in business growth for small businesses.

Edited September 17, 2019

Great app - gets the job done in an efficient and cost effective manner.

Areas for improvement:
Add more than just fedex - would benefit your customer if you offered more shipping carriers

Corps Dancewear
United States
About 2 years using the app
Edited September 14, 2018

This app saves time and money for every shipment, which ultimately increases profitability and productivity. Easy setup, and easy to use.

Mobile Pharmacy
Canada
About 2 years using the app
November 29, 2016

netParcel has been a wonderful partner when it comes to shipping from my experience of working with them.

This is a great supplement to your shipping needs when your orders are heavier or larger than the USPS flat rate boxes

Beverlyto5thskincare
United States
About 2 years using the app
June 8, 2023

Netparcel offers excellent rates, especially for long-distance shipments and shipments to the U.S. Also, the app is easy to use. Highly recommend for small businesses!

Purrre
Canada
About 2 years using the app
netParcel replied June 13, 2023

Thank you for the wonderful review! We're always happy to hear that our rates and online tool help our small business customers. Looking forward to being a continued partner in Purrre's growth!

September 21, 2015

Absolutely love netParcel!!
Not only do they provide competitive discounted international shipping rates, but their customer service was so helpful in assisting with any inquiry. The Shopify integration was very easy to incorporate and has saved us a substantial amount of time. Highly receommended!

Shop Alux
Canada
Almost 2 years using the app
June 28, 2017

NetParcel has been a great shipping solution with lots of opportunity for savings that I can pass onto my customers!

Canvas Candle Company
Canada
Almost 2 years using the app
September 26, 2023

I have used net Parcel many times to ship my Shopify orders. Not only does it provide other options to ship my products but their prices are great! It has allowed me to offer better rates to my customers which is definitely a win-win for everyone. It's a must have for any business especially if you ship across Canada or to the US.

The Little Cracker Company
Canada
Almost 2 years using the app
netParcel replied September 28, 2023

We appreciate this wonderful review -- thank you! It's always great to hear that our solution is a win-win for businesses and consumers alike, and we look forward to continued service of The Little Cracker Company's growth!

June 22, 2021

We have used Netparcel for several years and they have helped play a role in our store's growth. For large packages or for orders that are going to hard-to-reach places, it's difficult to beat the prices and options that Netparcel provides.

Wood Wood Toys
Canada
Almost 2 years using the app
netParcel replied June 22, 2021

Thank you for such a positive review! We're thrilled to hear that our solution helps with large items and far-reaching destinations. We appreciate your business and look forward to continued support of your growth!

Edited September 13, 2018

We've been exclusively using netParcel for express shipping for 2 years now. We mainly use DHL to ship to UK and countries outside of USA and Canada. It takes some time to set the whole thing up, but a netParcel rep will promptly help you do it. Every time we had any issues, we were always able to reach them in a timely manner, or reach them by phone if its urgent. They haven't failed us and we'll continue to use their service in the future.

Updated: 2018-09-13

Shopape
Canada
Almost 2 years using the app
March 6, 2015

Easy to use and reliable. Plus, great personal service if there are ever any issues. We've been very happy with Netparcel.

Greek Origins
Canada
Almost 2 years using the app