netParcel , 281 reviews

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, competitive shipping rates, and variety of carrier options, including international. It integrates smoothly with Shopify, auto-filling addresses for easy shipping. The app is commended for its efficient customer service and return label management. Merchants value the diverse delivery options, simple shipment tracking, and expense report reviews. Features like rate comparison and automatic order fulfillment after label purchase are also highlighted, leading to significant savings on shipping costs for some merchants.

Edited September 17, 2019

Great app - gets the job done in an efficient and cost effective manner.

Areas for improvement:
Add more than just fedex - would benefit your customer if you offered more shipping carriers

Corps Dancewear
United States
About 2 years using the app
Edited September 14, 2018

This app saves time and money for every shipment, which ultimately increases profitability and productivity. Easy setup, and easy to use.

Mobile Pharmacy
Canada
About 2 years using the app
November 29, 2016

netParcel has been a wonderful partner when it comes to shipping from my experience of working with them.

This is a great supplement to your shipping needs when your orders are heavier or larger than the USPS flat rate boxes

Beverlyto5thskincare
United States
About 2 years using the app
September 21, 2015

Absolutely love netParcel!!
Not only do they provide competitive discounted international shipping rates, but their customer service was so helpful in assisting with any inquiry. The Shopify integration was very easy to incorporate and has saved us a substantial amount of time. Highly receommended!

Shop Alux
Canada
Almost 2 years using the app
June 28, 2017

NetParcel has been a great shipping solution with lots of opportunity for savings that I can pass onto my customers!

Canvas Candle Company
Canada
Almost 2 years using the app
June 22, 2021

We have used Netparcel for several years and they have helped play a role in our store's growth. For large packages or for orders that are going to hard-to-reach places, it's difficult to beat the prices and options that Netparcel provides.

Wood Wood Toys
Canada
Almost 2 years using the app
netParcel replied June 22, 2021

Thank you for such a positive review! We're thrilled to hear that our solution helps with large items and far-reaching destinations. We appreciate your business and look forward to continued support of your growth!

Edited September 13, 2018

We've been exclusively using netParcel for express shipping for 2 years now. We mainly use DHL to ship to UK and countries outside of USA and Canada. It takes some time to set the whole thing up, but a netParcel rep will promptly help you do it. Every time we had any issues, we were always able to reach them in a timely manner, or reach them by phone if its urgent. They haven't failed us and we'll continue to use their service in the future.

Updated: 2018-09-13

Shopape
Canada
Almost 2 years using the app
March 6, 2015

Easy to use and reliable. Plus, great personal service if there are ever any issues. We've been very happy with Netparcel.

Greek Origins
Canada
Almost 2 years using the app
June 22, 2021

I LOVE using netParcel for my orders! The rates are highly competitive so there's no need to shop around, which saves a great deal of time. The interface is so easy to use that I've never had to use netParcel Customer Service! I recommend netParcel to anyone looking to save time and money!

Dragonheart Designs
Canada
Almost 2 years using the app
netParcel replied June 22, 2021

Thank you so much! We love hearing when businesses save time using our platform, and that our rates are consistently competitive. We appreciate your business and will be here for your continued growth!

Edited November 29, 2019

We love using this app - our favourite feature is that we only have to plug in the order number and the shipping details populate automatically. It's a small thing but it really does decrease the margin of error and therefore, dollars saved!

Love Me Do Baby & Maternity
Canada
Almost 2 years using the app