Reviews (289)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective shipping solutions and multiple carrier options, which streamline shipping processes and reduce costs. It integrates seamlessly with Shopify, supporting easy order importation, real-time quotes, and automatic fulfillment. Features like direct generation of shipping labels and commercial invoices, along with a user-friendly interface and reliable performance, are notable. Customer service is praised for its responsiveness and efficiency ...

April 25, 2019

This app has been such a time saver and very easy to import orders from shopify, its perfect for small shops that ship internationally

Wizard of Flow
United States
7 months using the app
February 28, 2018

this app is the biggest find for us in 2017, we were paying $159 per express package and now we are paying money $75 on average.

Symton Black Soldier Fly
United States
7 months using the app
May 30, 2019

I have had a great experience using NetParcel. Their rates are cheaper in most cases than Canada Post and customer service has been great when I've called in. The integration with shopify is excellent too.

Tearrific Inc.
Canada
6 months using the app
May 5, 2023

I have always use netpercel and for about 99% of my shipment because their rate is affordable especially for small businesses. In few occasion where there is issues with carrier, their customer service is prompt in providing resolution.
I will continue using them as long as I am able to get good and competitive rate.
Thanks.

Leside Naturals
Canada
6 months using the app
netParcel replied May 9, 2023

We appreciate this wonderful review! It's always great to hear that our rates and customer service are valuable to your business. Looking forward to continued support of ...

October 19, 2017

I've been using netParcel for some time now and love it! We don't have a lot of shipping options in Canada so it's wonderful to be able to get reduced rates for courier service without having to create accounts with each individual courier. I would definitely recommend netParcel to other small shop owners.

Nettiesexpressions
Canada
6 months using the app
April 25, 2019

This app provides an awesome alternative for larger packages where Postal rates are too high. They also saved us a ton of money and time during the Canada Post labour dispute when we needed to quickly find alternative shipping options. Whenever we have had questions they are always answered quickly.

Funky Junk's Old Sign Stencils
Canada
6 months using the app
March 24, 2023

Amazing savings on shipping for our small business.
We can quickly compare rates and service options between multiple carriers.
It has saved us significantly on our international shipments.

We had an issue adding an additional form of payment to our account but the team took care of that efficiently.

Curated Walls
Canada
6 months using the app
netParcel replied April 25, 2023

Thanks so much for your review! We're glad our rate shopping feature is helpful and that our team was able to resolve your query quickly. Let us know if there's anything else ...

September 28, 2023

We are very happy with the service we have been receiving with netParcel. We have a small artisan based business in Quebec, Canada that is in it's first 5 years and we can appreciate that a quality solution that is cost-effective makes all the difference! This helps us build the relationship with our partners (reliable, speedy, safe delivery of intact product) and helps us manage our expenses ( ...

Driftwood Natural Products Inc
Canada
6 months using the app
netParcel replied October 2, 2023

Thank you so much for such a thoughtful review! It's wonderful to hear that our service helps our customers build great relationships and keep expenses in check. We very much ...

April 21, 2023

netParcel has been great for shipping LADDERAILs to the states VIA UPS. The rates are lower than Canada post and drop offs at the UPS store is always quick. Also love that it is free to use. We have inventory in FBA warehouses in the states and have the option to use their MCF for our Shopify orders, but netParcel still ends up cheaper for Shopify orders to the states. Importing orders is quick ...

LADDERAIL
Canada
5 months using the app
netParcel replied April 25, 2023

Thank you for this terrific review! We're thrilled to hear our rates and drop off options are helpful to your business, and look forward to being a continued partner in ...

February 19, 2016

In a world of such uncertainty, I cannot begin to tell you how great it is to have a company like netParcel in your corner. Selling product is one thing, shipping it at affordable rates quite another beast. Let them tame that beast. And customer service is par excellence!

--Chris
kös organic skincare

Kos Organic Skincare
United States
5 months using the app