Reviews (286)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to reduce shipping costs significantly through competitive pricing on both domestic and international shipments. It is praised for its seamless Shopify integration, which includes features like auto-populating shipping addresses, printing labels, and tracking shipments, all of which streamline the shipping process. The app offers a variety of carrier options, enhancing flexibility in shipping preferences and cost management. Additionally, the customer service is noted for its responsiveness and efficiency, and the interface is user-friendly and easy to navigate. Regular updates ensure the app continuously meets merchant needs, making it a valuable tool for managing shipping operations and aiding in business growth for small businesses.

Edited November 29, 2019

We love using this app - our favourite feature is that we only have to plug in the order number and the shipping details populate automatically. It's a small thing but it really does decrease the margin of error and therefore, dollars saved!

Love Me Do Baby & Maternity
Canada
Almost 2 years using the app
July 11, 2016

This app is awesome! Super simple to use and streamlines shipping. For a busy shop it is a must! I like that it fufills your order for you once you pay for postage as well as sends the tracking number along to the buyer. Saves me time and money, a must!

S A L T Shop
Canada
Over 1 year using the app
October 18, 2016

I've been using netParcel for a few week and it couldn't be easier. The address is simply added, payment is taken, and I get a label on the spot to print. And it links with Shopify which is super convenient for me! I couldn't recommend it more!

Midwest Juicery
United States
Over 1 year using the app
September 25, 2018

I really appreciate this app, it helps us a lot for local, national and international shipping. Great savings and really easy to use. The link with our store is awesome. I recommend it :)

Custom MotoQuad inc.
Canada
Over 1 year using the app
May 5, 2023

This is a great app. netParcel has saved my company
a lot of money over the past 4 years. The rate and ship feature works flawlessly and the shipping quotes are fast and accurate. Printing the shipping labels is easy. History and tracking is well documented.

Whitetails Crossing Outdoors
Canada
Over 1 year using the app
netParcel replied May 9, 2023

Thanks so much for the lovely review! We're thrilled to hear that our features are helpful and that our product is easy to use/informative. We look forward to being a continued partner in Whitetails Crossing Outdoors' growth!

November 11, 2022

It's a great app, and it makes the process easier for our start-up business. Thanks again, net parcel.

Couples Co.
Canada
Over 1 year using the app
netParcel replied January 9, 2023

Thank you, Couples Co., for this wonderful review! We very much appreciate your business and look forward to being a continued partner in your growth!

May 5, 2023

I have always use netpercel and for about 99% of my shipment because their rate is affordable especially for small businesses. In few occasion where there is issues with carrier, their customer service is prompt in providing resolution.
I will continue using them as long as I am able to get good and competitive rate.
Thanks.

Leside Naturals
Canada
Over 1 year using the app
netParcel replied May 9, 2023

We appreciate this wonderful review! It's always great to hear that our rates and customer service are valuable to your business. Looking forward to continued support of Leside Naturals' growth!

July 19, 2022

We have been using NetParcel for the last few years for our Canadian deliveries. Their customer support and prices are excellent.

Reveka Rose
Canada
Over 1 year using the app
netParcel replied July 25, 2022

Thank you for this wonderful review! Our customer support team always appreciates feedback like yours, and all of us at netParcel look forward to seeing Reveka Rose's continued growth!

July 4, 2016

Very good app, reasonably user-friendly and gives lots of options in a format that largely makes sense (unlike many other shipping apps we've tried, like the Purolator one which is absolute rubbish). Would like to see a larger degree of automation for importing orders from Shopify though (ie an auto-synced order list), so that a full list of orders was visible and fulfilment status is easier to see without having to swap back and forth with a Shopify tab/window. Other than that, no problem recommending this.

Vorsprung Suspension
Canada
Over 1 year using the app
November 25, 2017

Easy to use, and saves me money and time rather than always going to Canada post. Love seeing the options out there and the up to the minute pricing. Good job

Shellshock420
Canada
Over 1 year using the app