Reviews (289)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective shipping solutions and multiple carrier options, which streamline shipping processes and reduce costs. It integrates seamlessly with Shopify, supporting easy order importation, real-time quotes, and automatic fulfillment. Features like direct generation of shipping labels and commercial invoices, along with a user-friendly interface and reliable performance, are notable. Customer service is praised for its responsiveness and efficiency ...

March 6, 2015

Easy to use and reliable. Plus, great personal service if there are ever any issues. We've been very happy with Netparcel.

Greek Origins
Canada
5 months using the app
February 28, 2024

Love using netParcel! Extremely user friendly and easy to navigate. They offer some of the best shipping rates - lots of carriers to choose from and delivery options. Highly recommend!

CARTEL LASH & SUPPLY CO
Canada
5 months using the app
netParcel replied March 1, 2024

Thank you so much! We're thrilled that you find our solution easy to use and that our rates/carrier options provide a good range of options. We look forward to continued ...

May 7, 2023

Exceptional Shipping Experience with Netparcel ✨

I recently used Netparcel for my shipping needs, and I am genuinely impressed with their services. From the beginning, their user-friendly website made it easy for me to navigate through the available shipping options and select the best one for my needs. The process was seamless, and I received a competitive rate, which was a pleasant surprise.

...

Groovy Computers
Canada
5 months using the app
netParcel replied May 9, 2023

Wow! We appreciate you taking the time to share such detailed feedback of your experience with netParcel. It's always great to hear that our team, product, and rates are ...

April 7, 2015

I've been using netParcel for a few months now and they've been great. It's really easy to connect to your store and import orders and it's really valuable to see all the shipping options in one place. But the best part is the savings, in both time and money. I used to have to go to Canada Post and manually create each order then physically take my shipments to Canada Post locations, but with ...

Similicious
Canada
5 months using the app
March 13, 2023

As a small board game manufacturer that ships handcrafted board games across Canada, freight has a big impact on our bottom line. We have been delighted with the service NetParcel has offered us. I have been surprised the best shipping option changes from week to week, sometimes based on delivery times and sometimes based on rates. Yet the shippers we are using haven't really changed. We are just ...

Thomas Mills CNC
Canada
5 months using the app
netParcel replied April 25, 2023

Wow! We truly appreciate you taking the time to leave such a detailed review. Our team loves feedback like this and we look forward to continued support of Thomas Mills CNC's ...

Edited May 30, 2019

Best rates available bar none. Sometimes a bit inaccurate due to box sizes but easily fixed by adding a small surcharge to each quote. Sometimes rates are a bit cheaper if you schedule a next day pick up and choose no signature required.

Automatically populates shipping info from your Shopify account. Fast and easy web portal.

Highly Recommended!

Woodchuck Flooring
Canada
4 months using the app
June 15, 2023

I run a small business www.yorleather.com and www.yorboots.com. I started using Net Parcel a few months ago and I love it. I had a few agreements with different carriers. Now I just go to Net Parcel and ship anywhere using different service provider.
100% recommended.
Great customer service.
Roy

YOR Leather Goods
Canada
4 months using the app
netParcel replied June 19, 2023

Thanks so much for your review, Roy! We are thrilled to hear that netParcel is now your one-stop-shop, and we look forward to supporting YOR Leather Goods' continued growth!

Edited September 18, 2018

NetParcel has saved us loooooads of money with many of our shipments. They have the cheapest rates we've found online, and their user interface is some of the simplest we've come across. Their customer service is also top notch every time we've had to call in for anything. Highly recommend them for any business looking to improve their shipping process and save money!

MY Construction Supply
Canada
4 months using the app
August 24, 2017

Had some issues with using the Netparcel software, and they were very responsive in wanting to help and deal with my concerns. Therefore I am glad to recommend them. Once we iron out some minor issues, we will be using them a great deal more.

Khanscope
Canada
4 months using the app
April 7, 2015

Fantastic service!
I have been looking for a service like this for the past few years and finally found one!
For small retailers in Canada like us, it's hard to get volume discounts at major shipping couriers. netParcel offers amazing shipping rates for number of couriers including Purolator, UPS, and many more.
The shopify integration is very easy and convenient too!
Great service with great ...

SelfieMaster
Canada
4 months using the app