Reviews (286)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to reduce shipping costs significantly through competitive pricing on both domestic and international shipments. It is praised for its seamless Shopify integration, which includes features like auto-populating shipping addresses, printing labels, and tracking shipments, all of which streamline the shipping process. The app offers a variety of carrier options, enhancing flexibility in shipping preferences and cost management. Additionally, the customer service is noted for its responsiveness and efficiency, and the interface is user-friendly and easy to navigate. Regular updates ensure the app continuously meets merchant needs, making it a valuable tool for managing shipping operations and aiding in business growth for small businesses.

May 30, 2019

I have had a great experience using NetParcel. Their rates are cheaper in most cases than Canada Post and customer service has been great when I've called in. The integration with shopify is excellent too.

Tearrific Inc.
Canada
Over 1 year using the app
Edited August 19, 2016

I just used netParcel for the first time and it worked perfectly. I was a little bit worried about the additional feature of pickup at our store but that worked out too... I definitely will use netParcel for our future shipments.

Threadworkalmonte
Canada
Over 1 year using the app
May 26, 2016

Great customer service and awesome to be able to offer customers in different locations pricing from different carriers.

Droneshopcanada
Canada
Over 1 year using the app
July 5, 2021

NetParcel by far has been the best service we have used. We have used NetParcel over the past 5 years throughout 2 of our companies and I can say that they have the best shipping rates. It easily plugs into your store and transfers the data over for easy use. Definitely recommend this app and service!

Surfinity
Canada
Over 1 year using the app
netParcel replied July 5, 2021

Thank you for such a wonderful review! We love hearing feedback like this from longstanding customers, and we look forward to many more years of helping your business grow.

Edited October 3, 2016

UPDATE OCTOBER 3, 2016: All previous issues have now been resolved and UPS is back online. Excellent app, great rates!
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Has been an incredible app for us thus far. We have saved a huge amount on shipping (we are located in Alberta, Canada, and the UPS rates and ship times are just amazing). Had one issue with a label not showing up after it was paid for, but called in and they resent it to me immediately. Highly recommended. The only thing I wish they had was an integration into Shopify like Shippo has, where you can click on the order, then click on "Bulk Actions" and select "Get Label on NetParcel" with an automatically populated label. The system they have works, but it would just make it even slicker to use. Get this app, you won't regret it!

Aerial Tech
Canada
Over 1 year using the app
July 14, 2022

Netparcel is a great app for our Canadian business. Really easy to use with reliable carriers . We recommand it ! Thank you

KEYROLL HAIR INC
Canada
Over 1 year using the app
netParcel replied July 25, 2022

Thank you for this review! We strive to make our product as easy-to-use as possible, and really appreciate your recommendation! We look forward to supporting KEYROLL HAIR's continued growth!

July 15, 2021

They are great in providing discount you can't find anywhere!! use them frequently and happy with the result every time.

Elite Plastics
Canada
Over 1 year using the app
netParcel replied July 16, 2021

Thank you so much for taking the time leave us a review! We truly appreciate the kind words and will continue striving to provide great rates!

August 26, 2021

Effortless to add, easy to use, and has saved me countless amounts of money on shipping. Would Recommend.

Proteina High-Protein Cheese
Canada
Over 1 year using the app
netParcel replied August 27, 2021

Thank you so much! We're thrilled to hear our service is easy to add to your store and saves you time. We look forward to being a continued partner in your growth!

March 6, 2017

I'm really excited about this app. It's reducing our shipping cost, but most importantly, our shipping complexity. Was simple to install, got us rates significantly lower than we get on our own account and makes arranging the pickup and paperwork a dream. We cancelled a subscription to an expensive competing service after only a day of using this - it's that good.

Printedboxtoday
Canada
Over 1 year using the app
May 24, 2017

Super easy to use. Imports all address info. No more logging on to all shipping services to check the best rate!! A must have for anyone who ships large or heavy items

Lighting Trendz
United States
Over 1 year using the app