Reviews (289)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective shipping solutions and multiple carrier options, which streamline shipping processes and reduce costs. It integrates seamlessly with Shopify, supporting easy order importation, real-time quotes, and automatic fulfillment. Features like direct generation of shipping labels and commercial invoices, along with a user-friendly interface and reliable performance, are notable. Customer service is praised for its responsiveness and efficiency ...

February 15, 2022

I use this app ALL THE TIME for amazing rates on shipping. Love that it syncs with shopify. Their support is really great and easy to reach, too. Overall highly recommended for any shopify user or any business use case if you want incredible rates on couriers.

LLUME Jewelry
Canada
3 months using the app
netParcel replied April 7, 2022

Thank you for this wonderful review! We're thrilled to hear that our rates and support have been helpful to LLUME Jewelry. We are here to support your continued growth!

March 4, 2016

Great rates and service. I would definitely recommend them.

Tribute Packaging Inc
Canada
3 months using the app
February 27, 2018

We've been using NetParcel to do the shipping from our products, which have all different sizes and weights. The pricing provided has been constantly the best offered and the reliability of the service offered has been fantastic.

We've had to reach out to support on a couple of instances and we've received both timely and courteous replies to all our inquires.

All-in-all, an A+ service that I ...

The Store Next Door Gift Shop
Canada
3 months using the app
August 23, 2017

Awesomeness! Easily imports the orders so there's no need to fill in customers info and cheap rates. Couldn't ask for more!

Knaughty Log Co
United States
3 months using the app
September 26, 2023

easy to install. the app auto populates addresses directly from shopify - making the shipping process quick and easy. i am very satisfied with NetParcel services.

Stephanie Cheng Studios
Canada
3 months using the app
netParcel replied September 28, 2023

Thanks so much for leaving such a great review! We strive to make the shipping process as easy as possible for our customers, and to provide the features our customers ...

July 20, 2015

I'm extremely happy with this app. It's exactly what I was looking for. It's integration is very easy to set up, and so happy this works for both Canadian and US shipments. The rates are incredible and my wholesale customers are very happy I'm able to pass on the savings to them. Being able to import my orders and have addresses pre-filled saves me time, and I'm also happy I can use the one ...

Nuggles
Canada
3 months using the app
June 14, 2023

NetParcel gave us fantastic rates and we love the ShipStation integration, as this made the setup seamless. Great rates, great service, all around a great experience. We highly recommend them!

Kind Mask
Canada
3 months using the app
netParcel replied June 19, 2023

Thanks so much for this thoughtful review! We're love hearing that our rates and Shipstation integration are helpful to businesses like Kind Mask. We look forward to being a ...

Edited September 18, 2019

I have recently joined NetParcel again for my second start up business. The rates are so competitive that it is hard to look anywhere else. They are super efficient in answering the call if there are any issues and getting back to you with solutions. The only thing I would change is the default setting that sends out shipping confirmation from NetParcel. I want to be in control of sending these ...

Next Level Beauty Supply
Canada
3 months using the app
September 28, 2013

Net Parcel offers such great prices on shipping for both domestic and international - especially the States. Import of orders are quick and easy.
I agree with the other reviews, the support is super fast and efficient.
I totally recommend it !

String Theory
Canada
3 months using the app
February 27, 2024

Have used NetParcel for the last 3/4 years. Very easy to use and helpful customer service.

TS Sports Memorabilia
Canada
3 months using the app
netParcel replied March 1, 2024

Thank you for this wonderful review! We always love hearing our solution is easy to use and that our customer support is helpful, especially from longstanding customers like ...