Reviews (290)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective shipping solutions and multiple carrier options, which streamline shipping processes and reduce costs. It integrates seamlessly with Shopify, supporting easy order importation, real-time quotes, and automatic fulfillment. Features like direct generation of shipping labels and commercial invoices, along with a user-friendly interface and reliable performance, are notable. Customer service is praised for its responsiveness and efficiency ...

February 27, 2024

Have used NetParcel for the last 3/4 years. Very easy to use and helpful customer service.

TS Sports Memorabilia
Canada
3 months using the app
netParcel replied March 1, 2024

Thank you for this wonderful review! We always love hearing our solution is easy to use and that our customer support is helpful, especially from longstanding customers like ...

April 25, 2019

I use this app to ship my parcels, ready convenient. You can pull an order number directly from your store and it will pull customer's info and shipping address too. The best part they help me save money on shipments, especially international.

Factory Auto Parts
Canada
3 months using the app
Edited July 4, 2022

The support for lost packages from NetParcel is NON EXISTENT! DO NOT USE THIS APP! Super disappointed with the lack of support from netparcel when opening a claim or a ticket. They do literally nothing to help, and you can't go direct to the courier because the sender is netparcel.

Windy Point Soap Making Supplies
Canada
About 6 years using the app
July 30, 2019

In one word, Wow! This is more than a great app for small merchants on shopify like me. So convenient at a competitive pricing. Thank you so much!
Andrew

Odjibik Hair Repair
Canada
2 months using the app
May 26, 2016

Great customer service and awesome to be able to offer customers in different locations pricing from different carriers.

Droneshopcanada
Canada
2 months using the app
January 24, 2018

Amazing customer service and deep discounts!

Kraftsmen Furniture Co
Canada
2 months using the app
May 3, 2013

This has been a great addition to our store. It speeds up the process of shipping our product a ton, and their support has been nothing less than amazing. We had a previous discount account with UPS and it's even cheaper with netParcel. Excited to be using netParcel!

NOVO watch
Canada
2 months using the app
November 2, 2016

I have been using netParcel for over a year now and was always really impressed with their courier offerings.

When I opened up my Shopify store, I was thrilled to see that you can easily integrate netParcel with Shopify. It was a simple 2 minute setup.

Now I can offer my Shopify customers a wide range of shipping options at a great price!

I have tried many of the other shipping websites ...

Elix Sales
Canada
2 months using the app
August 24, 2017

Fantastic service with the BEST rates in the industry!

Highly recommended!

Extremely happy customer!

***** !

Lunaroad1
United States
2 months using the app
April 1, 2016

Great experience. Easy to use. I love the fact that we can import the order number and then get a label printed and then the package was picked up by ups. Really easy.

Everyline Designs
Canada
2 months using the app