Reviews (286)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to reduce shipping costs significantly through competitive pricing on both domestic and international shipments. It is praised for its seamless Shopify integration, which includes features like auto-populating shipping addresses, printing labels, and tracking shipments, all of which streamline the shipping process. The app offers a variety of carrier options, enhancing flexibility in shipping preferences and cost management. Additionally, the customer service is noted for its responsiveness and efficiency, and the interface is user-friendly and easy to navigate. Regular updates ensure the app continuously meets merchant needs, making it a valuable tool for managing shipping operations and aiding in business growth for small businesses.

July 11, 2016

netParcel, like many other people on here, landed me when the Canada Post strike loomed. But it has kept me with rates that are pretty much half what I was looking at by going directly through the carrier and their customer service was quick and responsive when I was setting up my rate calculator and couldn't figure out how to activate it. (They turn it on btw). I was careful at first, as I had never used a budget third party before, but honestly the process to a shipping label is more streamlined than native Shopify integration and when you submit the order you receive a carrier label, no sketchy steps or other questionable practices. I am truly impressed with netParcel.

Gobles
Canada
11 months using the app
May 8, 2023

Netparcel is amazing for comparing and contrasting rates between different companies without switching between tabs - Super convenient based right out of shopify or browser.

Phoenix Domes Canada & USA
Canada
11 months using the app
netParcel replied May 9, 2023

Thank you so much for the review! We're thrilled to hear that our solution brings speed and convenience to your business. We look forward to continued support of Phoenix Domes Canada & USA!

May 23, 2023

Netparcel has been useful, consistent, and offers great rates! While we have a UPS business account, we still use Netparcel regularly - especially when we need quick international shipping, or to cross shop priority options beyond what our regular provider offers. There is also plenty of functionality and the interface is convenient and quick to use.

Hemlock & Oak
Canada
11 months using the app
netParcel replied May 24, 2023

Thanks for the wonderful review! We're thrilled to hear our international rates and user interface are helpful to your business. We very much look forward to being a continued partner in Hemlock & Oak's growth!

May 24, 2017

Cheapest rate i found so far. App is easy to use and customer support is great. This is a must have app.

Espace Meuble
Canada
10 months using the app
Edited March 11, 2022

Although we had previous tech issues, netParcel was very quick to help resolve them and had outstanding customer service.

Signal Flares Inc
Canada
10 months using the app
netParcel replied April 7, 2022

Helping our customers is our number one priority. Thank you for the kind words and we look forward to continued support of Signal Flares' growth!

November 1, 2019

We're based in Canada and have been using Netparcel for almost a year. We couldn't be happier with the experience so far. Best rates, easy-to-use interface and great customer support.

FOR ALL KIND
Canada
10 months using the app
March 23, 2017

Excellent tool if you want to save money in your shipping costs.

Sts Parts
United States
10 months using the app
April 7, 2015

Fantastic service!
I have been looking for a service like this for the past few years and finally found one!
For small retailers in Canada like us, it's hard to get volume discounts at major shipping couriers. netParcel offers amazing shipping rates for number of couriers including Purolator, UPS, and many more.
The shopify integration is very easy and convenient too!
Great service with great support - highly recommend this app for your store.

SelfieMaster
Canada
10 months using the app
September 24, 2019

Netparcel has been an excellent app for our business. It gives us multiple options to choose from in terms of shipping providers and the prices are amazing. Thanks again!

True Northern Labs
Canada
10 months using the app
August 26, 2021

omg we LOVE netparcel....! What a complete and total game changer for us. If you ship ANYTHING , you need to download and use this service. it gives us easy access to outrageously cheap rates on shipping. and even more discount on rush services like next day or 2 or 3 day priority etc. It gives us access to the millions of dollars of buying power that large companies would have, so we can compete and grow. Thankyou NetParcel... from the team at www.CarGenerator.com

CarGenerator
Canada
10 months using the app
netParcel replied August 27, 2021

Wow! We are humbled by this wonderful review and really appreciate you taking the time to provide it. We are always striving to give our customers the best possible rates and are glad you are able to benefit. Looking forward to continued support of your growth!